ravencajun, I went back in and disabled it again to see if it would happen again and I was able to get on the internet without any problems. I am now wondering if it was my ISP and I didn't know it at the time. I have no idea when they are having problems or when they decide to do something because they don't post it on their site. I did notice that it changed the looks of my search. I use to only have the search companion and I liked the looks of it and this here is just plain. Is there anyway that I can just have the search companion like I use to have and get rid of the new window? The new window is stuck and it says if I get out of it that it will cause problems. What in the world is going on with this. I never had this problem before with doing any type of searches. I disabled it but the new window won't go away. I can get the companion because it shows the dog at the bottom but I would rather it be like it was before I downloaded this thing. If you have any ideas how I can change the window back to the companion like it was before I downloaded this thing I would appreciate it very much. Thanks again, thirdfrt!!!

Thanks, Mikie. I'll go ahead and get the xml update. The other is a huge one, so I'll wait a bit on it and do it at a time when I know the download will be faster (yeah, satellite ISPs do slow down during busy evening hours). I just ordered 2 lGB RAM sticks for my desktop which will give me a total of 3GB. Staples had a really good sale this week. Free delivery, so I don't even have to make a trip to the store. Now to find the time next week to install them. Does this tell you I might be getting ready for VISTA? Still undecided on that one.

Thanks, Zep. Not only does the Family Tree program need NET framework "to take advantage of web enhancements offered," it needs it to actually be able to download the program! LOL I used your words "Setup Error framework 3.5 SP1" in a search engine and got better results than when I originally sought a resolution. Came across some thought-provoking ideas about this NET Framework business -- namely, it sounds like I'd have to download previous ones (2.0 and 3.0) before attempting to get 3.5. Auugh. Sounds like that would potentially lead to more issues that needed resolving. (One discussion said that the complete 3.5 framework takes 50-200 MB!) I did bookmark the excellent WindowsBBS site, as well as printed out the discussion "Unable to Install Microsoft, net framework 3.5 SP1." Honestly, at this point I need to decide if I should leave well enough, but pass on installing the Family Tree Maker program for awhile. Maybe enough other people have run into this situation and the manufacturers will come up with a comfortable solution. Thank you for taking the time to help. I do appreciate it. Kat (Am going now to post a question about something else.:))

Well, that suggestion about the Microsoft Update page sounded good, but now I am more confused. The following are listed as high-priority updates for me: Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86 Download size: 69.2 MB , 22 minutes Microsoft .NET Framework 3.5 Service Pack 1 is a full cumulative update that contains many new features building incrementally upon .NET Framework 2.0, 3.0, 3.5, and includes cumulative servicing updates to the .NET Framework 2.0 and .NET Framework 3.0 subcomponents. The .NET Framework 3.5 Family Update provides important application compatibility updates. This combined Service Pack and update is applicable to .NET versions 2.0 through 3.5. Details... Update for Windows XP (KB967715) Download size: 0 KB , 0 minutes (Downloaded; ready to install) Install this update to resolve an issue in which AutoRun features were not correctly disabled. After you install this item, you may have to restart your computer. Details... Microsoft Office 2007 Microsoft Office Compatibility Pack Service Pack 2 (SP2) Download size: 35.6 MB , 11 minutes Service Pack 2 provides the latest updates to the Microsoft Office Compatibility Pack. Details... According to Add/Remove, I already have SP3 installed (though there is no mention of when that was done), so why would I need SP1 and/or SP2? Not only that, but the middle one in the above list, KB967715, is in Add/Remove as already installed on my computer, and so is SP1. So who's crazy here? Maybe I am going to be! Should I just go ahead and tell them all to be installed?