Would think once they processed the actual cancell of your user account, your email account, and the space it used on their hard drive no longer exists. Poof, email acount name & everything that may have been in its storage space is gone. Kind of like deleting a folder on your hard drive, everything in that folder is gone.

Try retrieving it from Mail2Web.

If you password has been locked out - it probably won't work. But if it is still up on their server you might be able to get it.

Here is a link that might be useful: Mail 2 Web

Thanks, iowagrirl - no luck, they won't accept my password. Verizon apparently did cancel the account. Tried every, which way. What is so annoying, I couldn't get my email because the modem quit. They should at least offer a way to collect your mail which came in prior to cancelling the service.

Guess you are right Mikie.

Jane

What you should have done was kept the service and overlapped it until you notified people of the change of address and perhaps set up a forwarding for a while, especially if it's anything relatively important.

It's only right to close the account once you cancel it. Once you move out of a rented house, it's up to you to forward your mail and remove your posessions.

I understand you were probably very frustrated and wanted to dump them, but rather than expecting them to accommodate you after the fact, you may have done better to negotiate to give you an extra month or so of service and you could have taken care of it.

Unfortunately, as it is, you won't be getting the mail now. But it shouldn't be too big a tragedy. Just contact people you deal with and tell them to resend anything sent in the trouble period.

FWIW, to clarify something, mail technically isn't sent from Verizon to Outlook. Outlook is a mail reader that contacts the Verizon servers to check and download the mail. Similar in concept to a browser (like Opera, Firefox, IE, etc) goes to the various web servers and views the webpages you want to view. You can then use it to save or choose not to save it, just as with a mail reader.

Hope you have success getting the items resent that you need. Sometimes we all have to learn lessons the hard way. Hopefully it's not too hard on you. :)

Good info, cynical. Grady

The best way to avoid this issue in the future is to open a free email account at gmail (love it), yahoo or the myriad of free email services. None of these are tied to your ISP. You can change your ISP monthly if you want but your email address stays the same. Just because your ISP offers x number of "free" e-mail accounts doesn't mean you have to use them, or their garbage-ridden software for that matter.

Sorry, can't agree on using web based emails in Jane's case. She deals in sensitive issues to a degree. Using web based email services gives them ownership of the content as I understand it, what ever it happens to be. Jane could not afford that to happen as she is also not the owner of the content. I believe she acts as an intermediary as this is her work load.

Cynic was right on with his assessment but it is too late for her now as he also mentioned.

I'm in the same business as Jane. E-mails do not, and should not, contain sensitive patient info. That is handled via FTP.

I don't POP my e-mail. Nothing can compromise my computer via e-mail unless I specifically tell it to download. Hence, nothing can get to Mr/Ms Obwist's info.

It's also my understanding Google (gmail) was the only email or ISP service to stand up to Homeland security and refuse to keep or release subscriber info.

My computer does nothing I don't allow it to (to the extent I can). I'm protecting me, and by proxy you. Who do you trust, me or Acme big biz?

Hey cynic, good to see you back! As usual you are right to the point. I should have thought it through before cancelling. But my main concern was the business, which ground to a halt for 5 days. There were multiple phone calls which finally ended with them stating they would send us a new modem. They would not send it overnight, even with our offering to pay. They repeatedly stated it was a 'computer problem' although two computers were involved, both sharing the same signal, both were dead.

Tuezday is correct that no private data was contained in these emails, although there are always numerous business related information going back and forth. Much of it is electronic. It is not easy changing email addresses and accounts which are tied to electronic transmissions. One has to register email addresses and set up email exchanges and accounts. It's complicated to change and time-consuming.

If you rent a house and choose to leave, you should be able to remove your personal items. If your access is blocked by the owner, that is stealing. My mail came in during the time I was paying rent.I couldn't get to it. That mail belongs to me. If I choose to leave, I should be allowed to retrieve what belongs to me. I am not asking for anything that came in after my cancellation. I am not asking them to accommodate me. I paid for a service which prevented me from taking what belonged to me. I think that's illegal.

Jane