I don't think you can get the burned foil off the oven. You may need to get a whole new interior liner for your oven - sorry, that isn't the news you want to hear. You should call Wolf, though, they may have better news for you.

Didn't read the manual did you! Don't get offended too quickly, neither did we; and the warning is posted in TOO many places to admit to. It is only now that I have admitted to falling victim to the same problem (misery does love company!) that is really only our fault given all the warnings but who could know? OK, yes, those who actually read all of that stuff they send with appliances.

I am sad to say that I know of nothing you can do. I am sure you have blemishes and squirelling or spurling (can't remember their term) where the beautiful cobalt blue porcelain finish has lines etc. We fretted (I threw my trademark temper tantrum)and were sorely disappointed but now we just try to ignore it. I often place pans on the bottom rack so you don't notice it when we show it off.

I wish I had better news for you but we feel your pain. I did immediately tell the dealer to warn future "non-manual/warranty reading" customerds of this... interestingly enough, they were not aware either. It is a simple mistake in the name of trying to preserve the pristine look of the unit.

On the other hand, if you hear of some relief, let me know. I just know the damage to ours is burned into the porcelain permanently.

SORRY, I truly wish I had better news.

Thanks Weissman! I did not want to hear that!

Breezy 2 ~ you are hilarious and reading your post made me feel better!! Had it been two years ago (when we got the oven) I would have read the manual too! I would have NEVER thought that this would happen and I am not in the habit of reading the manual anymore. I did a little reasearch online and found a website to the Porcelain EnamelInstitute...believe it or not! This is what it said for Kitchenware:

KITCHENWARE - wash in sudsy
water. If necessary use a plastic scouring pad or wooden scraper to remove burnt-on food. Burnt-on food may be loosened by soaking in a solution of 2 teaspoons baking soda and 1 quart of water. Avoid abrasive scouring powder or steel wool. For heavy baked-on grease, or spills, occasional use of a fine steel wool pad or scraping with a razor blade is ok.

We had to use a razor blade. It did make it look much better but we will be going out tomorrow to buy fine steel wool. We are going to do our best but it is blemished worse than the normal spillage. Unfortunately, I had put 2 pieces of foil side by side (yes, to preserve the pristine look of the unit as you said) and it started burning.

Thank you both for your input!

Ours happened in the first 3 months we owned it. Good news is that the oven does a marvelous job of everything we have used it for.

What do you think about putting one of those oven mats at the bottom? Kind of like a silpat. Thanks for letting me know that your oven still does a great job. My husband was worried about the performance. It looks so bad. My house is for sale so I am frantic to figure out a solution that looks acceptable!

Thanks again!!

Laura

Whatever you do, don't put something like a silpat on the bottom. Aluminum melts at something around 600 degrees F. Silpats are good to around 450. That would be a much worse mess than aluminum on the floor of the oven. Even a steel pan that was left on the bottom of our oven (by someone who shall remain nameless) was deformed. Oven floors get extremely hot - much hotter than the air temp in the oven.

Have you called Wolf for advice?

I wonder if it would be possible to apply enamel to the damaged area.

Thanks for the advice on the silpat! It would be terrible to have something else like this happen with rubber (or whatever silpat is made from).

I did just speak with Wolf customer service and he said that, unfortunately, nothing can really be done and that the performance will stay the same. He had obviously heard this story many times over! I have to say that I am still going to try to minimize the appearance of the foil with some fine steel wool. This is just AWFUL!!

Thanks to all of your for you input and advice. It is great appreciated!

I did the same to minimize the appearance and it helped. I just refuse to look at it and pretend it did not happen. IN my case, it is the 30 inch wall oven so not as expensive a redo (if I were a mind to ) as a dual fuel. Anyway, I doubt it will get a lot of notice from prospective home buyers. I am not sure any looked in mine for more than 2 minutes.

Furthermore, in this real estate market, I did not get one PENNY premium for the high grade appliances in my kitchen. But don't let me depress you more...GOOD LUCK!

Breezy 2 - Doing the self clean did not help.:( After putting the 3 racks back in it does minimize it "screaming" at you. Oh well....live and LEARN!

Oh no, I did that too... you just have to accept that the porcelain is damaged. Look past it and forget it... beating yourself up over it only adds to the misery. We just cook and enjoy the results and I try to look away as I take items out of the oven or get someone else to do it.

This too will pass.

the price of vanity?

Hey vickery! How are you holding up? I think I found your listing from the post. Nice house and I seriously doubt a bit of blemish in your DF will turn a prospective buyer away.

BTW, don't mind antss' comments. An apparent troll that likes to stir controversy and never has much of anything constructive to offer.

Again, good luck! We just got out of the real estate market and I know what you are going through.

Sticking my nose in just to offer an idea...what rack were you cooking on? Can you make a "tray" out of foil and put it on the lowest rack while your cooking "vessel" is on the second or third rack? Or line a jelly roll pan or a cookie sheet with foil and put it on the lowest rack? Just thinking out loud.

momto4kids,

Thanks for the thought but the issue is that vickery and I both had the brilliant idea of protecting the floor of our ovens with foil to keep them bright and shiney as new only to learn the hard way that this causes a reaction with the porcelain finish in these units and causes the finish to deteriorate in certain places. Particularly where the foil rests solidly on floor of the oven. It is purely cosmetic but disappointing nonetheless. AH well! It builds character and brings a new meaning to reading the instruction manual (Boy! I hate doing that and would rather eat dirt but it would have avoided this disaster).

To all of you who have had this disaster: THANK YOU for taking the time to share your warnings! I'm about to get a new Electrolux with the beautiful blue interior, and knowing me, I just might have done the same thing!! Thank you for the warning!

When I'm afraid something might cook over in the oven, I set it on a jelly-roll pan . . . but who knows to what length I might go to protect that lovely blue . . .

One problem is that we have been so inundated with silly warnings (CAUTION! OVEN RACKS ARE HOT WHILE THE OVEN IS ON!) that we tend to assume that all manufacturer warnings can be ignored.

This is of no help to those with ruined ovens, but my new Kitchenaid Architect II with the Cobalt blue interior as well as an older Kitchenaid in another home, had a warning label taped to the oven rack. The message was that lining the floor or racks of the oven would permanently damage the porcelain.

This information is also noted in the owners guide. We usually are pretty good about reading the manuals. Especially something new & different.

Our latest car has GPS and there is a separate manual just for that feature. The kids have it figured out!

That's right - if you wrap your GPS in aluminum foil, it won't be able to receive any of those alien signals :-)

I had a Kitchenaid electric range with the exposed element and I used to keep a layer of foil flat under the element to catch any drippings. Worked fine & never had a problem. Took foil out for self-clean. I now have Electrolux double ovens and really don't see the advantage of the covered elements. Can't use foil at bottom and takes longer to heat up. Ovens work well otherwise.

Hi,

Sorry about your oven. Just to throw another idea out there as a cosmetic remedy-- could you you use one of those Pampered Chef Pizza Stones to cover the damage? We used it on our grill and the temp was about 600 degrees. I don't know if it would work or not or if it could cause any more damage to the porcelain. It might be worth a try.

IMPORTANT!

When I called Wolf the day I installed my oven, the rep. reminded me about the foil issue, and also cautioned using it to cover pans when convection was on. She said the fan blowing can blow the foil covering off and against the walls of the oven which will have the same ruinous result. I only use the lids of pots and roasters now.
P.

Just got a message on my GPS. It says "Go to sleep Weissman".

Too funny, I think Weissman sleeps with his aluminum hat on, just so you can't find him.

Well it looks like I have just joined the foil burned in Wolf range Club. I'm glad I'm not the only one out there, because I am just devastated. A brand new house with a brand new Wolf oven. I couldn't sleep a wink last night after it happened. Everyone has left some good tips on here and best advice of all just to try to forget about it and move on. I too called Wolf and they said that it would not affect its performance. They also said that the porcelain liner could be replaced at last resort, but they would not quote me a price on that because that is up to your local appliance dealer. She said "we really need to make that warning stand out more than just in the manual". I will try the 2 tsp of baking soda mixed with water, the razor blade and fine steel wool. Anything to help the appearance. It crushes me every time I open my beautiful new oven. Oh, well we live and learn!

Pamela, what happens to a porcelain interior when a peel-off warning sticker is left in an oven heated to 500 degrees? Ha, ha.

We had a friend who smelled something burning in his brand new oven. He later found a slightly incinerated manual in the oven. It wasn't a Wolf, but I guess he couldn't have read about foil on the oven bottom!

Atually, IMO the warnng s/b across the oven door glass full screen also/at a minimum since such a small mistake instantly ruins the entire finish of such a beautiful interior.

I'm very sad to say, that I too, "joined the club" today. *sigh*

I placed a thin aluminum 'drip pan' (the inexpensive, very thin foil sheet you can find at Target or hardware stores) at the bottom of our brand-new (less than 2 months old) Electrolux 30" wall oven with the *beautiful* blue interior! I was baking something at 400 degrees, and was trying to prevent spill damage.

After a few moments and noticing a funny smell, I looked in the oven window, and to my HORROR, I saw a bright orange, bubbly "glow" coming from the center of the foil drip pan at the bottom of the oven. I removed the drip pan immediately, but the 'hole' (the part that melted) was still stuck and baked on the bottom - about 7-8 inches around!!

We'll try some of the suggested remedies... It appears that the bottom of the oven floor might be warped. I'm sick about it, as I'm sure you ALL know the feeling only too well. I will call the dealer next week, but I'm sure this is not covered with the warranty, since it clearly falls under the category of "User Error"!!!

MANY thanks to all on this thread, for the information and advice...it helps to some degree, to know I'm not the only one... Misery loves company. :-(

I have been reading that naval jelly works to get it off. Go to this website http://www.howtocleanstuff.net/how-to-remove-melted-aluminum-foil-from-the-oven/#comment-196156 and read about it. I just did the same thing to my Electrolux oven and I'm going to try it.

@bmary22-did the naval jelly work? I was completely devastated when I noticed I had destroyed the bottom of my beautiful wolf ovens.

So, I'm spending the afternoon picking pieces of aluminum foil off the bottom of my Wolf. Arrgh! Definitely could use a sticker on the unit.

Add me to the ruined-by-foil porcelain group. :-( Grrrrr. We are the third owners of this house and its Wolf dual oven. So, on the one hand, that's my defense, as the owner's manual was not readily available. And who needs an owners manual to turn on the oven occasionally, right? LOL. But on the other hand, the fact that we are the third owners only heightens my misery when I view what I have done. How could this beautiful cobalt blue interior have made it thru two previous owners unscathed?! And then I came along. Laying down aluminum. Aaauuuggghhh!

It's not just Wolf and Electrolux! My housekeeper wanted to line the bottom of my oven with foil as well! It's a big no no on most of the new ovens. She, like everyone else, didn't know that the foil will melt.

Solutions to removal: Click Here

Hey everyone,

I had aluminum foil melt on my burner covers on a new grill I just got. Used the grill only ONE time when this happened. Anyways, the porcelain had foil almost infused to it. I looked on Ask.com and found a thread about this problem happening in ovens to othe people. Navel Jelly applied very thickly and left over nite takes it all off when wiped out leaving a black slight discoloration in those areas where the foil was, but the foil was gone. I have not tried this yet, but plan to. Many people are saying it doesn't harm the porcelain finish so I think it's worth a try. Check out on Ask.com and see for yourself. Some use toilet bowl cleaner or drano cleaner with success too Oone called The Works.Hope this helps someone out there. I figure it's worth mentioning even though I haven't tried it yet my self.

bt9327 did it work? I read that too... but also read NOT to use naval jelly on the blue porcelain finish. Seemed to risky to try. Would love to hear if you took the leap! Hope it worked well for you. I'm such a big chicken!!

Basically... no dice:
http://ca.subzero-wolf.com/en/assistance/answers/oven-liners-aluminum-foil-and-other-material-on-oven-floor?kmref=K25453052