Beautiful But Ugly Shower Doors
Help, I have a lovely set of shower doors in low iron Starphire glass. The manufacture of my doors is Agalite. The local company that uses this product came recommended by several others in the kitchen/bath design business.
First the glass came from the Agalite company miss matched, one regular glass and the other Starphire. I thought at first they were both regular glass, just 2 different colors. But it turned out that one door was indead Starphire. So got a replacement for the incorrect glass. Now it is installed and looks lovely until it steams up. I see 2 hand prints on the glass that appear to be baked into the glass. I also see a linear streak as if there was another straight edge placed on the glass, then finally there is a larger hazy smear down the center. The glass looks filthy when steamed up, yet those marks are almost invisible when the glass is dry. I called the company again to complain, they came out and were wounderful, but could not remove these imperfections. Then we noticed that the original door had a wrinkly cross hatch of marks when that door was steamed up. It looked like it was tempered into the glass, as if the glass had been laying on a wrinkled plastic bag.
These are pics after the door company cleaned the doors using a magic eraser as directed by Agalite. There was no improvement.
Haze streak on left and linear mark on the right:
Ghost hand, one of two:
I don't have a pic of the plastic bag look.
The regional manager will be my next visiter some time in the next month.
Questions:
1) is this happening to others?
2) is this acceptable in the industry?
3) what have you done if you've had this problem?
Comments (30)
enduring
9 years agoRelated Discussions
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millworkman
9 years agoenduring
9 years agomillworkman
9 years agoenduring
9 years ago
lotteryticket
9 years agomillworkman
9 years agoenduring
9 years agojewelisfabulous
9 years agoenduring
9 years agoBabka NorCal 9b
9 years agolotteryticket
9 years agoenduring
9 years agoTo conclude this issue! My 4th set of doors has now been installed. No hand prints, no cross hatching, or other smeary issues when steamed up. I didn't take a photo of this set steamed up, but they were acceptable. Just looked like steamy glass :)
The local shower door company has been so helpful and supportive through out this installation. A BIG THANK YOU goes to them. The manufacturer proposed a solution for this last set. FREE, all around. My check is in the mail for the 50% down payment I made in May. I am happy with the new doors. They were checked by the manufacturer before they left the plant. The manufacturer paid for the hardware, the installation, and the glass. I am very happy with the out come.
Thank you millworkman for helping with the problem solving. And to all who gave your input on this issue. You're all so supportive and helpful.
millworkman
9 years agoenduring
9 years agojterrilynn
9 years agoleela4
9 years agoBabka NorCal 9b
9 years agoenduring
9 years ago
monicakm_gw
9 years agolotteryticket
9 years agoenduring
6 years agolast modified: 6 years agoSince the images are now gone, I am posting a finished picture of my shower. You'll need to click them open to show the whole image:
User
6 years ago
KD
6 years agoenduring
6 years agoUser
6 years agolast modified: 6 years agoenduring
6 years agoenduring
6 years agoUser
6 years agolast modified: 6 years ago
millworkman