(Cross-posted in other Miele Steam Oven threads) We bought a Miele DGC 6800 XL Combination Steam Oven (non-plumbed) and a few months later on a whim descaled the unit. Right after the descaling process, my Miele steam oven gives me a 'Fault 20' whenever I try to do steam cooking. The regular convection cooking works fine. Expected more from Miele. I wish I had bought something else! It's out of warranty even though we probably used it about 20 times. Now Miele is asking for $150 for a technician to come out and pay an additional $90/hr for labor + $ for parts!

We landed at Thermador through a bit of a roundabout route. Our kitchen designer had originally recommended the Gaggenau wall oven because the side swing door provided meaningful utility in our prior layout (the new layout will work OK with either style door). We had decided we wanted an induction cooktop and he recommended the Gaggenau induction cooktop because of its fairly shallow depth. We then went to a BSH showroom and took a look at both the Gaggenau and Thermador induction cooktops. We couldn't find enough functionality difference in the cooktop to support the significant price differential (the magnetic knob was neat but we are confident we can live without it) so decided to drop down to the Thermador cooktop. (We had also looked at Monogram, but shied away from the required 12" deep clearance to combustibles that unit requires). We liked the high power, available boost on all zones and generally low power sharing that the Thermador induction cooktop provides. We had separately decided on the Bosch 800 series dishwasher because of the top Consumer Reports ratings, the now available cutlery rack and reasonable price compared to most of the Miele dishwashers. Having then dropped down to the Thermador cooktop, on one of our final visits to the local appliance store, the sales person with whom we were dealing (who is excellent and knows his stuff cold) mentioned that if we were going to get a Bosch dishwasher and Thermador cooktop, we might consider the Thermador oven and dishwasher since the Thermador dishwasher is basically the same as the Bosch dishwasher. That's about as far as we've gotten. If there's another route we should be considering, nothing is locked in stone except: we would like a very good dishwasher (doesn't have to be the world's best, but very good and quiet is a requirement), we would like a 36" induction cooktop, we would like a good double wall oven and the double wall oven doesn't need any microwave functionality since we're getting the Advantium.

Maybe you should talk to a long time Gaggenau installer or service tech? If you don't have someone local to you, send me an e-mail and I'll dig up my tech's number for you. Does it look like something is missing to you? If it's just trim can you get a finish carpenter to fix it? My mother's Gaggenau oven was a replacement, and was retrofitted into the cabinet It's narrower than the old oven so the installer trimmed it out with some stainless steel. You have to actually look at the trim to notice that it isn't part of the oven.

thanks, but this is really an appliance specific question. Inside of the oven's access door, there are a set of jumpers. It's not clear how to configure the terminals and jumpers for 3+1 wiring.