Know anyone who cannot get USPS mail at their residence?
9 months ago
last modified: 9 months ago
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www.usps.com wants my opinion!
Comments (6)OK...as promised, below in bold is the email I sent them. Customer (SUSAN (last name) - 10/10/2007 07:41 PM Ever since the rates have changed there has been much confusion across the country on what to charge for a bubble envelope...especially one that weighs one ounce. I belong to the internet's largest gardening site and there are thousand of members who swap seeds in bubble envelopes. Here is a link to one of the threads posted by members with the absurd things postal workers have charged and/or said. http://forums2.gardenweb.com/forums/load/exseed/con0921285925399.html?11 We would like to see this resolved. This has gone on entirely too long. Workers need to get with it, and get educated on what they should be charging. I am going to encourage everyone I know to ask for a refund from the USPS via email or the 800 number. A resolution to this problem would be greatly appreciated. Susan (Last Name) ++++++++++++++++++++++++++++++++++++++++++++++ Below in BOLD italics is the reply they sent me Response (Angelique M) - 10/12/2007 11:15 AM Dear SUSAN (last name) Thank you for contacting us about shipping envelopes. Rates will vary based on weight and the dimensions of the mail piece. These guidelines will help to determine the cost of shipping envelopes: Title: Postcards, letters, parcels - cost & standards URL: http://hdusps.esecurecare.net/cgi-bin/hdusps.cfg/php/enduser/std_adp.php?p_faqid=6658&p_created=1106602724 Refunds are determined by the local Post Offices. I would be happy to document a complaint regarding any misinformation. Please provide the employee name, Post Office location and whether you would like to receive a response regarding this issue in a response email. If I can be of assistance to you in the future, please don't hesitate to contact me. Thank you for choosing the United States Postal Service. Regards, Angelique OK...let's rip this reply apart. She said Rates will vary based on weight and the dimensions of the mail piece. Why on earth would she say something like that? Does she think I am a moron or what? Since I was aware enough to know there is a problem with all the mistakes the postal workers across the country are making, why would she think I needed to be informed? I was trying to report that the PO workers are not informed, and that THEY are the ones who NEED TO BE informed. She said, "These guidelines will help to determine the cost of shipping envelopes: Title: Postcards, letters, parcels - cost & standards URL: http://hdusps.esecurecare.net/cgi-bin/hdusps.cfg/php/enduser/std_adp.php?p_faqid=6658&p_created=1106602724 Well, duh...It is not a clickable link, and it doesn't work or go anywhere. Can anyone get that URL to work? I'm sure it displays info we have all seen and 'KNOW' by now. I think she needs schooled in computers if she is going to be answering complaint emails. She said, " Refunds are determined by the local Post Offices. Well duh again...the local Post Offices are the very ones who are overcharging and who are clueless. What she said there is just plain stupid IMHO! She said, " I would be happy to document a complaint regarding any misinformation. " I would think/hope she could document and forward on a complaint about customers being overcharged. Someone somewhere should be able to handle the complaint and reimburse the customer. It is thievery for the postal service to overcharge, not admit it, and for no one to be held accountable. She said, "Please provide the employee name, Post Office location and whether you would like to receive a response regarding this issue in a response email. Okay gang...get a receipt, That should note the PO Location and note what you paid, weight, and if it was a parcel, or flat, or whatever. Write on the receipt the exact dimension of the envelope....better yet, ask the clerk to write the dimensions (legibly of course) on the receipt. Ask them to slip it through their template to determine the thickness. Ask the clerk to write the 'thickness of the envelope on the receipt. Write the clerk's name on the receipt. Once you have all the info, if you feel you have been overcharged, send all that info via email to the link below. Ask for a refund. Explain you cannot ask for a refund from the local PO as they are ones overcharging in the first place. DEMAND a refund. We are at the mercy of these folks...it is not like we can easily take our business elsewhere. Please post here in this thread all specifics of being overcharged...along with emailing them. If someone would like, I would write a form letter (complaint email) and members could just fill in the blanks and copy and paste it off in an email. Can you tell I am upset yet about this ongoing mess? I just cannot believe this mess is still going on. Contacting the media is sounding better and better. Anyone want to be our spokesperson? jim_b, agirlsgirl, roflolol, proudgm_03, anyone? I'm much to shy (and quiet, lol) to undertake such a thing. If this cannot get resolved here soon, (like with the USPS issueing refunds) then maybe things need esculated to the Postmaster General. I do know that as victims, we do have rights. Sue...See MoreDoes anyone know where to get the rose Dakota Redwing?
Comments (54)I do love mine, Rosylady. It is so healthy, fragrant and a beautiful color. I got mine at Rogue Valley Roses and it is listed as in stock ATM....See MoreNew USPS Priority Mail Regional Rate
Comments (9)Thanks kjamison for the reminder. I heard about this but now have placed a sticky by my computer so I don't forget again. I ordered the boxes (FREE). beachlily: From what I know, anyone who buys their postage online (Clip N Ship)from either USPS or other sites that provide services for online postage can use this. I don't think Paypal has updated their site yet to include the new regional rates. You also have to use the new Regional Rate box. You can't go to the PO and buy the postage for this box/service. I don't think you can get the boxes at your local PO either but worth asking. In a nutshell, you need a printer at home to print off the labels with the postage,be signed up for a site that provides Click N Ship, have the RR box and a reliable scale to check your package weight. Julia...See MoreDo you know anyone who talks too much?
Comments (33)My DD! She drives the rest of us crazy! Sometimes (in car) I have to tell her to stop talking *at* me, I can't concentrate, I need to drive. Then there are the conversations that go on forever b/c someone's just not getting it. I must have spent 5 minutes at dinner last night trying to describe to my dad where/why I thought they were putting catch basins in on my uncle's street. It started with my dad saying he drove that road around 3pm, noticed surveyor was at lot behind my uncles' (he's on the corner). I said yes, at 4:45 I saw the flags and OBTW they were putting in catch basins on that (short) road. Dad said he saw the patched asphalt. I said well the heavy equipment was there, and I saw the concrete storm drains off to the side of the road. *That* started it - "Where?" "At the end of the road near the land that's for sale" "There's no land for sale, that's the house, they just have the sign on the state hwy so people know it's for sale around the corner." "No, uncle told me last year land was for sale, sign said acreage, but the drains aren't on the hwy, they're on cross street." "Mr. X used to own that house, he sold it, but he owns all the land back behind all the way up to your other uncle, but he sold the house, he doesn't live there anymore, but he always had a problem with water running down the driveway of that house, he dug out so it doesn't run in the road. Maybe the new owner is doing something" ... it turned into a 20-min conversation, both of us getting frustrated, and all I meant was to mention they're working on the road and we shouldn't use it as a shortcut til they're done. Most conversations with my dad end up like the old Abbott and Costello "Who's on First?" routine......See More- 9 months agolast modified: 9 months ago
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