Maybe there's a way to download the info or other alternatives but you're only going to find out from the company itself. Call tech support.

We ATT, originally Bell South , so I had a bellsouth dot net address. It stayed active for several months after we cancelled the service, but suddenly one day it no longer worked. I only used it for junk that I didn't want in my main mailbox, so it was no great loss. But there was no warning.

There's usually a way to access email accounts on the internet and not through your provider. I still have my old Roadrunner account email that way, tho it's just full of spam now when I check it.

Did you try searching this question yet?

Here's a link to one site I found:

https://www.getmailbird.com/setup/access-sbcglobal-net-via-imap-smtp

" There's usually a way to access email accounts on the internet and not through your provider. "

Hello ?

Any access to an email account is over the internet. Imap is simply a protocol to use other than a browser. Most ISPs close email accounts of cancelled subscribers so that the means of access should make no difference.

Imap access requires a user name and password. Think of it as a server/client setup, no different than if using a browser for the client. If access is cancelled, it's cancelled

arkansas girl, some search results that I didn't peruse in detail says that an AT&T email address remains active as a "free" account upon canceling service with them if the service account is in good standing ... meaning that any remaining account balance is paid. I have a friend/coworker from a previous job who continued(s?) to use an @ sbcglobal email account for years after he canceled service with them. I was surprised that the address remained viable but apparently that's why. SBCGlobal merged with AT&T in 2005, sbcglobal mail accounts were grandfathered at some point later (meaning existing users kept their addresses but no new ones could be created). Yahoo has long been the hosting provider for AT&T (and SBCGlobal) email services. Yahoo has provided free email accounts for years so perhaps that's related to the ability to retain an AT&T address. Either way, you might check with AT&T customer service to confirm it.

You should still have access and use your sbcglobal email account but will need to log into My ATT on the ATT.com web site because there is no direct link to sbcglobal. ATT contracted out all of their domain named Email services to Yahoo in 2008.

Here is a link telling you about the process and how to do it.

You could also try using Yahoo mail log in with your sbcglobal email address (and include the sbcglobal.net) and your password to see if it works. All ATT emails including sbcglobal are hosted on Yahoo's servers. Once you learn how to get access you can also forward your sbcglobal emails to a new address and maybe your contacts and then send a mass mailing of a new address. I'm not sure how exactly because I never did it but read about it, and many How to's on the internet.

At the ATT account website, my husband logged into our account and did a search and at their website, it says that you can keep it if the account is in good standing which there's no reason it wouldn't be. But my fear crept up when I google searched it and at their Community Forums, there are stories of people losing everything. I suppose they could have owed money or owed equipment but just didn't say that?

I've started to go ahead and change email address at some of my accounts just to be safe since I have a couple other email addresses that I really don't use. This is proving to be a lot harder than I had expected with running into walls at some accounts. Now, Amazon is causing issues with the change email address in their settings, I'm finding it getting to a point in the process and then telling me my password is incorrect...UGH! So, I'm going to have to figure out how to get into contact with their customer service. It should be a simple process but I'm hitting that wall with it. UGH!

Companies don't want you to leave them, so they make it so hard, most people give up.

And if you have saved mail that you want to keep, you should be able to download it.

And to clarify, I meant there are 3rd party websites that allow you to access email accounts.

If retaining all your received/sent messages is a primary part of the concern, you should be able to set up the account in an email client program on your computer and download all the messages for permanent offline storage on the computer's hard drive. Set up the account in IMAP mode so the mail program shows and can access all the folders (Inbox, Sent, and any others it may have or that you created) in the ATT account. Drag the messages out of the server-side folders to LOCAL folders in the email program (you can create more folders to sort the messages). The ATT address book likely isn't accessible for downloading but there may be a function in the account setting there is export the saved addresses as a file, which saved on the computer could possibly be imported into the mail program. I have used Mozilla Thunderbird for years as my email program of choice. It's from the people that produce the Firefox web browser and is free for personal use. Download Mozilla Thunderbird

I updated this in the original first post. Thanks for all the suggestions and information!

Thanks for the update! Glad it's working out for you.