Actually, people did do that, but people will cook food on their engine blocks too. People do all kinds of odd things. I agree about checking the connection to the sink for the smell, unless the smell is just soapy clean locker room smell (which the escaping steam could smell like). The lack of adequate drying in DW's is one of my big bugaboos, but I agree that little pools of water in the concave bottoms of mugs and glasses, and the turned up edges of containers, is normal. I've never had a dishwasher that consistently dried these. I've seen some that have the cups on strong angles, supposedly to drain, but it just makes the racks hard to load, and isn't enough of an angle to really make a difference. Where I start I complain is where great big gobs of water stick all over the dishes. I have the GE Monogram, which probably isn't all that different from the basic GE. In order to get things really dry I have to use Heated Dry/ Added Heat/ Plastics Cycle. Some other combinations are adequate for some uses, but the glasses and plastics only get dry in the plastics cycle. If you have that, give it a try.

Every since the elimination of Phosphates in the DW detergent we have been dealing with more and more complaints of this type. My general recomendation is to run a D/W cleaner every 6 months and try a new detergent.

This is a two way street. The people that get all ruffled at Miele when they suggest that there might be operator error are guilty of the same behavior they're accusing Miele of. They are not considering the possibility that they or a particular use might just using the appliance improperly ! I've had almost 20 years with these machines and Miele sometimes sends out or you receive a bum steer. I've personally seen ones arrive with seized pumps or non functioning heaters - you can count them on less than one hand, but they are out there. second, Miele designs and builds one of the most advanced and highest quality units in the industry today. Like any other company, they sometimes ship a defective unit or it gets broken in transit from Germany or they just get or specify a not so good batch of parts. This does not man that they are a bad or inferior company. It does mean that THAT particular user's experience is not so rosey and like a wrecked car you can't un-wreck it. Knowing that you design and produce one of the best machines in the market it's natural for a company to take the view that if there is an initial prob. that it is operator error, especially when the data actually bears this out. Now, what this doesn't take into account is that the product might just not be the correct choice or a particular individual. i.e I just like rinsing my dishes so they don't get crusty or I like using x brand of detergent which for whatever reason doesn't work in a particular unit. (asolo - I agree with you in principle, but some combos just don't work especially in the prior generation) Or - my dishes are wet AND I refuse to use rinse aid. The prob. is big corp. brother makes NO provision whatsoever for the fact that sometimes a product is not a good fit for or able to meet the needs of some customers. For those that take umbrage at all the try this or that. Take a breath - most of these are good suggestions that have worked for people that have had problems with these in the past - sure it'd be nice to take it out of the box and have it adapt to my habits without needing to read the manual, but that isn't the case with much these days. Again - all this hopping on one leg patting one's head while tugging the left earlobe may be more than a particular customer wants or feels (s)he should have to invest in getting a tool to work for them. But, refusing to do it once you're in the game AND THEN calling the product or co.'s stuff, junk isn't quite fair. I'd advise megg not to get a Bosch - or any other Euro washer and the results are very likely to be the same. I do hope (s)he will come back and tell us what they ended up replacing the miele with and how the new unit fairs.

We have the same problem. A brand new Miele dishwasher, installed Jan 2024. It replaced our old Miele dishwasher that we had from ~2009. We cannot believe how bad the 'chemical materials' smell from the new Miele. It's been a week, and it is non-stop nauseating. We have all four of us in the house have headaches and I have intestinal pains. I've run it two dozen times, with sani hot cycle, and with detergent, and I finally then also did the cup of vinegar in a bowl in the bottom rack as others had suggested. Our beautiful home has turned into a place where we feel we are constantly being poisoned by the smell, it is so strong. It doens't seem like it's something in a finish, it seems more like coming from the actual materials used to make the machine somehow, like maybe they have some plastic or metal components contributing to the smell. Just really terrible off-gassing kind of smell, but really strong. We've been keeping the door open entirely after running it to try and help it dry well and air out, and then keeping the door unlatched so the smell isn't 'sealed up inside', but it's hardly improving. I'm so frustrated with these chemical engineers who don't have a better understanding of the effects on human or environmental health in the materials they select, and I have lost some trust in Miele as a company over this. I certainly understand that they have a lot of health considerations when choosing materials to use (and then monitor the qualities of throughout sourcing and manufacture), such as bacterial resistance, operations under different water conditions, etc., but there is something very off about these chemical smells here, and I would not consider them fit for washing our dishes or being in our home. I understand from reading others' comments that this is common with newer dishwashers now, but if anyone has any experience with companies that don't have terrible off-gassing from new materials, like the kind of off-gassing that you know will never really go away that is, then I would really like to hear.