Lyft: when it is good it is very very good, and when it is bad.....

last year

I went to an eye appointment early this morning. The Lyft reservation app worked perfectly, driver showed up early and I got there well before my appointment. Flawless.

Had my appointment, summoned Lyft to go home, and ***no one responded***. I don't think Lyft is a heavy presence in my town. I waited an hour, then gave up on Lyft and just walked home. It was miles and I was not wearing walking shoes. My feet and legs hurt. I plan to wallow in self pity for at least the rest of the day.

Starting tomorrow Clementine and I are going to go on longer walks to build up our muscles and stamina. And from now on when I take a Lyft ride around town I'm wearing good sturdy shoes.

(And also I ordered a Zizzo folding bike).

Featured Answer

pudgeder

last year

Lucille, I'm sorry you had such an experience!

My daughter & I went to NYC in November. We took a Lyft from JFK to our hotel in Manhattan. Similar to rob333, this driver talked on the phone the whole time, At first he talked with us, and then switched to a foreign language and then he'd switch back, so we weren't sure if he was speaking to us or not. And the car was absolutely so heavily perfumed with something to cover up other smells, I had to roll the window down. It was disgusting. Price was fair, and we tipped, but we didn't leave him a good review.

Just thinking about that smell makes me ill.

On our return trip to the airport, again, we used Lyft. This driver was early, and when we went out to the curb he had the floor mats out and was cleaning them off. This car was immaculate! He even offered us complimentary water. LOL He never once touched his phone and was quite pleasant. He helped us with our luggage as well.

HE got a fabulous review and a great tip!

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Comments (17)

Bookwoman
last year
Are there any local taxi companies you could call if this happens again?
lucillle thanked Bookwoman
nickel_kg
last year
Good thought, Bookwoman. What a pain, Lucille! an unplanned adventure.
lucillle thanked nickel_kg
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eld6161
last year
Wow. Is Uber available? I know not all paces have car services.

I was surprised while touring U of Mass with my DD, cars service wasn’t available.
lucillle thanked eld6161
Elmer J Fudd
last year
Sometimes drivers drive for both Uber and Lyft. I've experienced times when one system works very well and the other less well. It's probably a good idea to have both available.
lucillle thanked Elmer J Fudd
Lars
last year
last modified: last year
The supplementary health insurance that I had (I have a different company now) would pay for a certain number of Lyft rides per year. My only problem was that when I went to Santa Monica Blvd & 20th St in Santa Monica and wanted to enter and exit the building on 20th St, I could not get the driver to pick me up on 20th St instead of Santa Monica Blvd, where it is much more difficult to pull over and stop. The entrance to the building that I used is on 20th St, and I could get let out there but not picked up there. I eventually learned that I was going to have to wait on Santa Monica Blvd and force the driver to stop in heavy traffic with unhappy drivers behind him.

My brother uses Über.
lucillle thanked Lars
Fun2BHere
last year
I switched to Uber after being abandoned at the airport by Lyft...twice!
lucillle thanked Fun2BHere
dedtired
last year
My friends Uber, ordered in advance, never showed up for a trip to the airport. She had to drive herself and use short term parking. Then she got covid while away and was gone almost two weeks Her parking bill was $500 dollars but fortunatelt the parking authority took mercy on her..

I cant believe you walked home. Were your eyes dilated? Your new bike sounds cool.
lucillle thanked dedtired
lucillle
Original Author
last year
I think it is a good idea to have Uber also. I recall years ago I had some issue when trying to register for Uber but I am going to try again.
rob333 (zone 7b)
last year
last modified: last year
I thought you meant in a different way...

We had hit/miss Uber the other night. We live where there is a high presence, so that was no issue. It was the night we went out in slinky shoes and long gowns. Hoped to be driven around like princesses. Didn't expect it.

First one really wasn't our knight in shining armor. HORRIBLE driver (it was my child's Uber app and choice, and justly chose to tip a $1). Turned right instead of left to leave the neighborhood. Left is obviously the way out. Right was into what was the Dupont plant (still industrial plant). Why would he turn that way? Ran lights, cut in front of cars, slung us everywhere, car was in questionable shape, kept his phone app open talking the entire time to what must've been wife with small child (cuteness on that one though!) as the conversation was in another language that I don't speak so I can't confirm it, the venue was on the corner of 3rd and Demonbreun, but he asked if he was in the right place on a street that had neither of those in the address???, and it was a sketchy street he turned down.

Opposite going home. Nice, clean, sumptuous car. Absolute gentleman, knew where he was going. And when we told him it was a delayed Christmas celebration, turned on Christmas music. Tipped $7. Kiddo has told everyone about that music everywhere we've gone. Takes so little to be nice, doesn't it?

Both of these were in the $4-5 range of typical tips, given the fare amount and distance.
lucillle thanked rob333 (zone 7b)
lucillle
Original Author
last year
I cant believe you walked home.

I'm doing all I can to see that it doesn't happen again. My only choices were to continue to wait for a Lyft driver, or to wait for later in the day when a family member could pick me up. It was totally unexpected, I didn't even think that a Lyft driver might not be available during the day.

The Zizzo should arrive in about a week. It has 20 inch wheels like many of the folders, and weighs 23 lbs.
PRO
Adella Bedella
last year
How far did you have to walk?

I've only used Lyft twice and that was last month so I didn't have to drive to and from the airport. I had good drivers both ways. I tipped them well.
lucillle thanked Adella Bedella
lucillle
Original Author
last year
How far did you have to walk?

It was only 3 miles, I feel like such a wuss complaining (I am over my self pity, I gave myself the rest of yesterday), but I wasn't wearing walking shoes.
rob333 (zone 7b)
last year
Three miles is a long way in the wrong shoes. You aren't a wuss. At all.
lucillle thanked rob333 (zone 7b)
PRO
Adella Bedella
last year
Ouch! Sorry about that. It is a long walk in the wrong shoes and if you are not in that frame of mind.
lucillle thanked Adella Bedella
eld6161
last year
Just outside the box. I wonder if you have any neighbors who you could pay to drive you?

I like how a bike can be an option. It could not for me.

I guess you don't have traditional car service in your area.

What about Access-a-Ride type of service? Or look into senior centers, if nothing else but suggestions of what others might do.
lucillle thanked eld6161
nicole___
last year
I'm so sorry that happened. We live up North of town and rides don't go that far North. Our old garden truck wouldn't start. We tried calling an Uber and got no-one-in-the-area. Luckily the truck eventually started.
lucillle thanked nicole___

Lyft: when it is good it is very very good, and when it is bad.....

pudgeder

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