Sadly, I have to agree that the customer service and delivery experience are both deplorable. Beautiful catalogs and showrooms - and nice people working in the stores - but after extremely rude delivery people, a missing chair, a demand that I sign that I'd received all items when I clearly hadn't, a screaming delivery person who told me I wasn't allowed to make notes on the invoice, I just needed to sign it, an online invoice that says I paid $2500 for an order that one link later says cost $500, non-existent customer service and the pages upon pages of negative reviews related to customer service and delivery, I will not order from RH again, no matter how beautiful their products look online and in print. I spent about $10,000 on outdoor and indoor items for a recent renovation. I'm happy with most of the items themselves, but after the headache, rudeness, flippant attitudes and untrackable orders, I've decided they don't really deserve any more money from me. There are so many other places to shop! I want to feel good about where I spend my money, and this whole experience has had the exact opposite effect. Strange when a company as well-branded as RH can't figure out the basics of e-commerce and customer experience.

Interesting thread. How often do I take a hard look at my home? Frequently, however that doesn't mean I do much, or anything, about it. I can relate to what stephf said and often play the game of "what would I change if I lived here" in other people's houses but also play âÂÂwhat could I change to improve my worldâ in my own. Most of the time I only change out accessories without buying anything new as have enough to rotate items. I satisfy my need for change by decorating seasonally. I'm not using as many accessories as I used to and my seasonal decor is much more subtle but there are changes to more seasonal colors. Now that it's fall I'm using accessories with fall colors, more natural and wooden items, and a few faux pumpkins/Jack-O-Lanterns. A few years ago we repainted and bought new upholstery with neutral colors so this works well. After many years of trial and error and sometimes not liking my house much I am finally happy with most of my choices and there's not much I want to change right now. When I move (likely in the next couple of years) I will be ready to buy all new upholstered items and will then change my color scheme and perhaps style. I'm a senior but will likely never stop changing things around in my house. I have never changed out everything all at once in 47 years. Have added and eliminated but never decorated from a clean slate. The only time I decorated 'from scratch' was when we moved to Europe for 3 years and bought almost everything new and a few things 2nd hand. Sold everything before we returned home as I had no attachment to any of it. I much prefer to collect over time and let my decor evolve as it will. Some of my old pieces have good memories such as pieces that belonged to DH's and my Grandmothers. I buy several new accessories every year, mostly handmade art pieces now. I have downsized and re-homed many items in recent years and continue to do this. I sell the better things thru a consignment shop and donate the rest to thrift stores. We had this house built 17 years ago and it now looks completely different from the way it did when we moved in. Different color walls, different flooring, different furniture. While I like to think I don't change things often my decor has definitely evolved over time. It has happened so gradually I have never realized until now how different it looks. I still have the same DR furniture, a chair that was DH's Grandmother's, and a small antique sideboard but everything else in the public areas has been acquired since we built. Only the upholstered furniture was purchased new, everything else is antique, vintage, or repurposed. I still have many of the same accessories but also many different ones, purchased new as well as from 2nd hand venues. Realistically I expect my house will continue to evolve subtly and will look quite different 10 years from now.

UPDATE I just received this Fornasetti pillow from Etsy -- it's an outdoor pillow and I intended for use on our deck. However, I kind of like it in my office. What do you think? Perhaps it can live here during the off season.

My chandelier only really annoys me in photos. I just took a more centered photo and it helped with the balance. I think the primrose mirror will be perfect for the back wall. Thank you so much Houzzers. You guys are awesome.