TeeBee, so sorry to hear of your issues with your Jason tubb. Was it ordered direct from Jason or a distributor? I would agree your husband would be happier with the 72". It sounds like the supplier/distributor made the error but you're definitely not getting tech support. I don't even know if there is tech support in our area. There are only a couple of vendors who sell it. May be something for others to ask about before purchasing, so good point. Jason has been around a few decades, but the microsilk is a new product for them. I really am hoping yours gets fixed and you can actually enjoy it. Our plumbers were perplexed because it is not a plug and play tub. There are a lot of components with the motors and they had not installed one before, either. Update on actual use for the others inquiring (lascatx, green999, Selena, etc), I used the air on Tues night and could not get the MS to turn on. Now it was tested before the tub deck was laid on the framing so I know it was functioning earlier. You have to the water in the tub at a certain level and not run it with the air. Last night I tried again, after I reset all the breakers just in case. I turned on the MS first instead of the air to see if it was refusing to work the first night because I ran air first. No go. The light came on and a couple of bubbles came out of the port, then nada. So I removed the access panel to see what was going on. Unplugged and replugged and everything looked correct (to me, a non-plumber/electrician). What I suspect is that the plumbers in their final installation screwed the "brain" to the floor and it is not aligned correctly with the MS pump - it has an infrared sensor to talk to the pumps. I moved some wires around and apparently cleared the way for the sensors to talk to one another, because I could then turn on the MS. The air function was re-tested and I could turn it up and down. Tonight I will try this again and see if that was indeed the issue. Regarding therapy, the air masseur is relaxing although you may want to consider remote location for the pump, which can be a few feet away. I do think the MS pump somewhat louder than the air, but the bubble action of the air jets drowns it out a little. The microsilk, you just hear the pump. It doesn't really matter to me because it is going to be loud anyways, and when the tub runs its auto-purge cycle it is loud when the air is pushed through the holes. I can hear it down the hall. Having only used the MS this once, I will have to update you all - but it does appear my skin is softer and I did notice flotsam in the surface of the water before I drained it - looks like little soap flakes or skin flakes. I took a shower before the bath so I was already clean. I have not noticed this with other baths, including the air bath. So there is definitely some sort of deep cleaning action. I suspect removal of soap scum off your skin provides a softening effect right off the bat. You do also feel a fine foam of bubbles along your body while you're in the tub. I still have my wrinkles though ! :-)

Ginny, I have recently invested in an Aquatic Airjet Serenity 2, but it is not yet installed. The most that I can personally tell you is that my contractor guys sat it out on the patio to test it for leaks, and we all stood around smiling watching the 'effervescent bubbles' fizz. It passed the leak test and "it works!" test with flying colors. I took pictures ... it was a milestone in my remodel... something worked! Just kidding. :) I will tell you what the friend who recommended Aquatic to me said however. She loves it. Said the bubbles sensation from an Airjet are amazing, very relaxing. I have heard that the blower on an Aquatic is fairly quiet; that the water bubbling makes a greater sound than the blower. Also the '600 Watt Air Heating System' that comes with the product insures that you feel only WARM air entering the tub. Someone who has another product posted that the air entering her tub was cold and she would have preferred not feeling that sensation. However, important to me was not having to be concerned about bacteria from water circulating through the tubes that sometimes occurs with a hydro jetted tub. Although there are cleansing tablets that you can use to clean a jetted tub, I did not want to have to remember to do that. Airjets only use a blower to blow air into the tub, causing the "champagne bubbles" and then after use, a blower comes on to 'dry out' the system. In your case, you would like a hydro-massage, as well. I have heard only good reports about Aquatic, which is why I puchased, and the Infinity Series offers both. I don't think the cleansing issue is a big deal for conscientious people, I just don't want to be conscientious anymore. :) In another month, I hope to be able to give you a personal recommendation. In the meantime, Ted at the link below (Olde Tyme Hardware) is very knowlegeable about Aquatic and other brands. He has very good pricing, as well. Best of Luck.

i emailed the jason rep to find out what exactly the lumbar thing means for $200 more, and haven't heard back yet, but now my husband said i had to choose between white and bisque UGHH more decisions lol. i definitely think i want to stick with the jason because compared to the other tubs in the showroom it was amazingly quiet. to answer the question-i think mainly it will just be me in the tub. my husband has not taken 1 bath in the 15 years i have known him and i don't see him starting. we were supposed to do this project 2 years ago but right before starting i was diagnosed with cancer and had to go through chemo and radiation which left me with arthritis in my hips, and all over body aches, this the reason i really want to make sure i get the right tub, it is definitely for therapeutic reasons. i have a very good prognosis, and am excited we have the opportunity to work on this again, and i just want it all to end up cozy and warm and inviting, and i am struggling with the floor plan, the color of the tub and shower etc, the fixtures color, the trim color, and i don't have very long to decide!! Scary!! p.s. i really think the chromatherapy thing is neat. i know it may seem silly to some, but i think i would enjoy that. It is $200.00 more, do many of you have it and do you think it was worth it?

Just a quick update. I spent days reading material on air tubs and whirlpools and got my decision down to a 36 x 72" Jason and Purebath. To get an outside opinion, I called an online bath dealer in the Richmond, VA area where I used to live (Whirlpooltubs.com, Steve) and after discussing a lot of models, which he sells as well, he steered me to Mansfield, an UN-fancy company that offered a ton of features and everything I was looking for, at a nice price. I ended up with the Baywood 6 Ariance GentleTouch (air bath version) which has back jets with heated neck/back rest, heated silent air (all offer this), included neck pillow, chromatherapy. This combined the features I thought my husband might benefit from (back jets) with the surround air jets, in a quiet system, as we will put the motor on the other side of the wall with insulation. Mansfield offers the Ariance in 3 models: HealthTouch (whirlpool), GentleTouch (air bath) and DualTherapy. I would love to tell you what I think about this bathtub, but we are still building our home and are months' out yet. This dealer was on the ball and very helpful.