Can you check the tracking info? Is the package stuck at one location? I've had returns lost and when I checked the tracking info it got to a location and then never moved but they just considered it lost—-not sure how much they search at the stuck location.

I'd give it more than 2 weeks before giving up hope, especially if you really like it and you got tracking info. We have had hurricane Ida impacting the entire east coast, fires on the west coast, covid spiking all across the south and other areas, more packages than ever being moved year round and fewer people trusting USPS with packages. It's overdue in normal shipping expectations, but I've had things take longer.

As both a buyer and seller, Ive had packages lost. check the tracking. If its in any one place too long, the chance that it will be delivered go down daily.

Adding- check tracking on the shipper site, not eBay. There is a delay in eBay for updates.

One thing I have done anytime I have a critical delivery time or something is arriving slower than expected -- request tracking updates. Maybe it's coincidence, maybe the software causes someone or something to look for the package, but it seems like I see things moving again soon afterwards.

I think if it was a bad seller, they wouldn't have refunded your money.

What do their ratings look like? I always check that.

I've been having a really hard time with Amazon due to the UPS in the city the package goes to. I've had to cancel several orders in the past month because they kept delaying shipping.

Mail overall just seems to be a mess. We used a vacation hold on our mail a couple of weeks ago, once we came back home, all except one days mail was delivered. We knew a day was missing due to Informed Delivery. After a week the missing mail had still not arrived, so my husband went to the post office to see if it was still there. The clerk could not find it, my husband had to open a missing mail ”case”. About a week later the missing mail arrived, so two weeks after the other ”held” mail.

Tracking doesn't always tell the story. I started a thread recently about how would you feel and WWYD because a business that has a catalog and online presence also has an ebay store...I ordered 5 or 6 things from their ebay store and each item was tracked and reported as sent, then delivered. It was all in one box, all but the set of mugs I wanted and why I ordered anything . They told me later they couldn't find the mugs. On my order page the item said it was sent, but when clicked on: This listing was ended by the seller because there was an error in the listing.

And yet tracking said delivered. ????

Have you tried shopping Etsy instead? I have bought a lot on Etsy since 2008, and only had one non-shipped/no reply from seller. (Mercy, 20 pages of purchases. LOL)

It is good to hear that this is probably not a scam. I thought the first one was some kind of error but when the second happened too it just seemed odd. The first one the tracking says it tried to deliver and there was no such number. I triple checked the address I gave ( I just moved, I could have made a mistake) and it was correct and the seller says he used the address I gave. The tracking has not been updated since then which was Aug 30th. It was nothing expensive or large, I just loved it :) The seller says it has not been returned to him either.

and then the next one it says label created on 9/3 and the seller says they brought it to UPS. It is a gallery I think so not an individual person. Nothing on the tracking since Label created. They said they went to UPS and they are looking for it. that one I really wanted for over my buffet which finally came from Chairish. Something about the colors and the river reminded me of the north east and it felt like it would be a bit of home in Florida. oh well. I guess I am back to looking.

Photo of said Buffet as I think I posted about which one to get awhile ago.

:) Thanks Allison - I do shop at Etsy as well. I find for somethings it is great. I have a hard time looking for paintings on there for some reason and most come just rolled and that is more work then I want to deal with.

If these were stretched or framed, they are not typical package sizes. They may have been put aside or behind and will resurface. They are also subject to damage if not packed well (that and the costbeing reasons why many canvases are sent rolled. I would inquire from your end and ask the seller to do the same. And I'd tell the first seller that if they get a returned package you would like to have the opportunity to purchase before it is relisted. Hope they show up for you -- undamaged.