Any medical alert recs?
foodonastump
2 years ago
last modified: 2 years ago
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carolb_w_fl_coastal_9b
2 years agolast modified: 2 years agofoodonastump thanked carolb_w_fl_coastal_9bRelated Discussions
Which senior medical alert system is best?
Comments (60)I agree with earlier poster :Stay away from any product that is under the umbrella of Connect America. I used Medical Alert - one of their products - they own many, approximately 10 products- including Guardian on call for ex- tried both the mobile & in- home unit - not only do they not perform as advertised ( not able to communicate into mobile - so they can not talk to you nor you to them -so not able to determine if there is really a problem or if you're just testing, so for ex, they call emergency #s just for the test-those of you who pay for EMS coming should beware-when I complained about this they say it's because dispatchers are doing job extra well-hard to imagine a more pathetic answer). the in home stationary unit can't pick up a voice in the next room, despite claims that they can do that within 100 feet - there's incompetence on every level- and I figured out how to reach executive office -basic and essential info which i repeatedly provided even to higher ups was repeatedly recorded Incorrectly (existence & location of lock box, phone numbers, protocol of who should be called in what order, preferred hospital, the list goes on) and whenever a mistake was pointed out they attribute to customer instructions as excuse. They went so far as to send a tech to the home but failed to tell tech which system we were using - turns out tech had never seen it before. Amazing they're still in business. Plus if one pays over phone with cc when you get device the " contract" tries to make you sign off on allowing them to directly extract $ from your cc or checking acct- no alternative is offerred- they never disclose that they are keeping your credit card on file when you call - VERY sneaky. I should have listened to my intuition - when shopping around I was asked what other companies I was looking at & they trashed them with inaccurate info - which wa offensive. Someone I know used them so I let that trump my better judgement but I'm warning all of you -stay away. Would also like to know if DS Smallwood got the touch & talk unit...does no further info indicate a problem with that product?...See MoreMedical Alert/Alarm
Comments (11)Hello, Since my mother is in a "foster" home there is little control on my part regarding alarms & such. With her dementia she has had many falls(104#) & a visiting nurse suggested an alert type of alarm fastened to her when she tries to walk on her own. The owner/caregiver would not allow this as it would disturb the family & other tenants. I can understand this, but I had a disturbing phone conversation with my mother last evening. When my mother said goodbye & put down the phone at the dining table she said "I can't move, you have me blocked in" & the reply was not very nice. What this is all about is that they feel they have to lock her wheelchair(okay),but when I have "dropped in" there has been a thick phonebook behind her chair at the table so she can't move. She feels "stuck" & I'm not sure how to handle this. Any suggestions...alarms or not? Sharlee...See MoreSenior Medical Alert System
Comments (4)Lifealet is the most common in our area. My DM's cousin has another "basic" company that just has a button to push, there's no voice contact. She fell a year ago and since they didn't know her condition/status they dispatched every Emergency Response Vehicle you can imagine, including a high-ladder truck & a fire-cannon truck. Help! They broke her security screen and door in because she couldn't tell them where the lock-box was hiding the key. She was fine, but oh the frustrated panic. Much to the whole family's disgust, she still has the same company. I'm trying to talk her into using CTAP, California Telephone Access Program, which is totally free and provides a button, necklace or wrist, that has up to 6 pre-programed numbers and acts as a speaker phone. So she can choose which pre-programed number to tell it to dial and talk to the person at the other end. #1 is usually 911, so they have to be thinking half straight to dial anyone else. Any where that doesn't offer CTAP, i would recommend LifeAllert. check with AARP. They may have the services in your area rated on a list. l.marie...See MoreQuestions about Medical Alert Systems
Comments (11)We set my MIL up on Life Alert. I have doubts about whether she wears the tag regularly, but I can say that it appears to work. We got a call from the Life Alert dispatcher one day saying that they'd received a signal but no one was answering her phone when they called. They had called the emergency dispatch in her town and were giving us notification of that. Meanwhile I tried a couple of times to reach her and finally did. Evidently she had accidentally hit the button and then fallen asleep! I called the L.A. dispatcher back and he notified the emergency responders that all was well. They went ahead with a welfare check, replied to L.A., who then called me back with a follow up. I believe her system monitors into the garage, but not much further. My biggest complaint with L.A. is that once we requested information they hounded us night and day to make the sale....See Moreglenda smith
2 years agoElmer J Fudd
2 years agoglenda smith
2 years agolast modified: 2 years agoElmer J Fudd
2 years agomaifleur03
2 years agoElmer J Fudd
2 years agomaifleur03
2 years agoElmer J Fudd
2 years agolast modified: 2 years agofoodonastump
2 years agoAnnegriet
2 years ago
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