I've bought strictly Lenovos for the last 10 years or so and we've been very happy with Lenovo products, from desktops to all in ones to laptops.

That's good to know Elmer. I'm hoping it lasts as long as my last laptop.

I do not know if it is just my Lenovo but it came with Edge as the default browser. Through trial and many errors I have found for some things I have to switch to other bowsers such as Firefox to do some things. The most notable was when BA started insisting that I must verify my SS. I could sign on and go through the motions then nothing would happen. I finally contacted the bank for help rather than going into their office, The person could see what I was doing and also that nothing happened. It was suggested that I try a different browser and it worked on Firefox. I was already aware that one of the sites I visited, Treasury, had a specific list of browsers that they allowed items to be saved on and Edge was not on it. This is just an FYI if it seems that nothing is happening when you hit enter and you use Edge try using a different browser.

"I do not know if it is just my Lenovo but it came with Edge as the default browser"

This has nothing to do with Lenovo. On a Win PC "default browser" is a user configurable setting that's meaningless. You can change it to be any browser you want it to be. Or you can use any old browser you want to no matter what's been set as a default. It doesn't matter at all, other than when a program calls for a browser, the default is the one that opens. But if you don't want to use that one when it happens, let it open, copy the URL in the address line, start another browser, paste in the address and use that second browser instead.

Edge, which is Microsoft's replacement for its broken and irreparable WIndows Internet Explorer, uses the same open source internal machinery as Google Chrome. The user interface differs a bit but the same compatibilities and incompatibilities often apply. Such problems, by the way, originate from how a website is coded and set up. So if a website doesn't seem to work as expected with Edge, switching to Chrome likely won't help and vice versa. Similarly, when a website is unhappy with FIrefox (which I find happens with about the same frequency), it will likely be equally happy with either Chrome or Edge instead.

Of course you can have any browser you wish. My statement was an observation based on what came with my Lenovo. There are some people who use what the computer comes with and does not switch. Simply a heads up if someone using Edge has a problem off that type. I actually have 5 different browsers on my computer. Three that came preinstalled and a couple of specialty things.

It is unlikely that you have any Treasury Bonds and it is also unlikely you will look but here is a list of browsers that Treasury allows to save or are not compatible with the Treasury system. Link: Individual - Savings Bond Calculator Inventory Instructions (treasurydirect.gov)

"My statement was an observation based on what came with my Lenovo"

Nothing "came" with your PC, except to the extent that all Windows PCs come with Edge loaded, just as all Macs have Safari. You can use whatever you want. As I said, "default browser" is user configurable and it can be easily changed to whatever the user chooses and it can also be ignored. You don't even need to have "administrator rights" (a dumb idiosyncratic feature that makes some things difficult for some users) to change it.

If you read my immediately previous comment, I was sharing my experience that website/browser incompatibilities have no particular pattern and can as easily favor one and disfavor others as vice versa. Which does or doesn't work with what is usually a function of how the website was coded as well as how much care was or wasn't taken in being compatible.

I looked at your link and got a good laugh. Did you catch the story it tells? That US Treasury website it references says it is fully compatible with 20+ year old browsers that are security nightmares but not compatible with more secure newer ones like Chrome or Edge.

PS - I'd avoid that and any other website that allows the use of antique and therefore dangerous browsers. More thoughtfully managed website prevent access to outdated models and will produce a message something like "the browser you're using is incompatible with this site. Please use a different one".

Because this has a .gov domain, it would appear to be managed by a governmental agency. No surprise it would appear to be so behind the times.

I hope you manage to get it all up and running.

When I retired, I went mac and never went back.

Macs can have exactly the same issue with browser incompatibilities. Many people don't use Safari for that and other reasons.

Internal hardware for electronic devices essentially come from the same or similar sources and despite what many Apple owners think, there's little special about what's inside their products in this respect. What does differ is software and firmware. Apple's strength and emphasis is ease of use and the automatic integration and interoperability of its products, something it can do because in its ecosystem, it's a one source supplier. They do a great job with this, but:

The downside of its approach is the built-in inflexibility. Apple products are akin to cars with drivers seats in a fixed position. You may want something to be slightly different, or more flexible, and the fact is, too often there's no choice, there's one setting and that can't be changed. I say this from a few decades of being the family "tech support department" in a mixed household of devices. My wife still uses an iPad and when she's having a problem or wants to do something a bit differently, I often get so frustrated I want to stick a fork into an eyeball. She won't have an iPhone so she has an Android as I do and I'm happy to configure them in ways WE decide are most useful.

I should mention she has a new iPad because the old one, which worked perfectly well, got turned into a paperweight by Apple locking it out from the App store and making existing apps incompatible with a variety of things. This is a common experience with older but still functioning Apple devices, being forced to replace otherwise functioning older devices. It doesn't happen in the Windows or Android world.

Kathy, I am sorry that you are having such trouble! I have had wonderful customer support from the store you bought from in the past, but as I said, it has been years (since 2012 probably). It is saddening to hear that they've outsourced - or were you talking about Lenovo support?

I hate that there are fewer and fewer device makers that include a printed owner's manual!

I know that I would avoid any device that requires (no options) a fingerprint scan, since that was always a huge problem for me at the hospital - the scanners just wouldn't read my fingers! I would use my left ring finger for the best result.

I use Edge pretty much exclusively on my HP laptop (and Bing as my default search engine), and never have any issues with functionality. I must be lucky! I have Chrome loaded, but can't recall the last time I actually used it or had to.

When I am loading pics from my phone to the laptop, I do have to tell the phone every time that that is what I want to do - otherwise it assumes that I am trying to charge the phone from the USB port (it's a Moto G6)

Raee, Lenovo was who I bought it through. Too many choices, so I left it up to my son and he picked the Lenovo, even checking prices on different websites. The chat feature on their website worked much better than the human on the phone.

I work for the federal government and they keep updating our computer system, so much so that every other time I go to work I and my coworkers have to reload the computer systems we use. Edge isn't compatible with our calling system even though that's the browser it comes up in now when we open it. So, then we have to copy the url into the old Explorer browser in order to use it. Our IT isn't great and they usually have no idea what we're talking about when we call. Usually one of our coworkers will figure things out if we're having issues way before IT.

Oh, and I finally got things done, except my pictures. I got my phone pictures loaded but not from my old computer that I put on the flashdrive. I'll leave it for another day when I'm off again.

Try Firefox kathsgarden if you haven't already, it's often a good alternative. But not always.

For years and decades, my employer's intranet (the internal place to go for a myriad of work related reports, employee evaluations, benefit, and reference sources, accessed both from in the office and over the internet) was strictly a Microsoft affair. It's not an exaggeration to suggest we had intel-community level security, including portable RSA random number generators we had to keep with us to get in that changed every 5 minutes. Macs weren't allowed. Then Macs were allowed. Then Internet Explorer and Edge stopped working and now only Firefox is supported. And on other sites, Firefox can be troublesome when Edge works just fine. And on my wife's iPad, Safari sometimes doesn't work but Firefox for iOS does.

Things change, there are no absolutes.

Having worked for the federal government I had to snicker about the upgrades. I always took a book to work on Tuesdays after everything was switched to computer in my section. I did not have the separated locked room with a locked desk and file cabinet when my area was finally able to work from home but each agency has different requirements. Mine if you asked, and you had to ask, provided a list of browsers that were approved. You might ask if there is such a list for you. Our IT department made it simple. If they caught people using the wrong browser they erased things.

I used Firefox on my old laptop but I hadn't been able to use it to watch Netflix for about two weeks now. Guy at Netflix said they probably had a recent update that is no longer compatible with their website?

I can't download anything on my work computer. It isn't allowed.