Oakrunfarm -- We had a lot of problems with our tile installation, and my advise to you is to bring it up with the installers and builders and see what solution they have, after you make it clear - nicely of course -- that these things are not acceptable to you. In one bathroom, where we used white hexagon tile for the floor, the tiler only grouted half of the floor one day, because for whatever reason they didn't get enough of the color they needed. That should have been a red flag to us -- why did we let them get away with grouting only part of the floor at one time? Live and learn. It was a gray color grout. So they came back a week later to do the rest, only the grout didn't match, even though the label on the box said it was the same color! It was noticeably different, like pale gray compared to charcoal gray, and on the same floor! They also used it to grout the entire bath area, which had white subway tile. My husband and I worried about it overnight, fought over it, and finally decided to tell them it was wrong. They came and looked, and the owner agreed with us that it looked noticeably different, and he sent someone down to remove all the grout and redo it. It was a huge dirty job, and time consuming, but they did it. I'm happy. In the same bathroom, they laid the tiles on the ceiling over the tub in a crooked pattern, and it took us a while to notice why there seemed to be something wrong with it. This was 4x4 inch tile, so by the time you got to one end of the run, it was off by a whole tile! Again, we told them, and the owner made the tiler rip out the whole thing. This solution involved the contractor having to redo the framing over the tub, because it turned out the ceiling had been framed incorrectly. Talk about a complicated repair! But they did it, and it looks good and I'm happy. We also had trouble with glass tiles in the niches. They redid them once, and they still looked horrible. We ended up getting a whole new tiler (we told the old one it was fine, but in fact I resolved to do them over myself or hire someone else to redo them, which we did in the end). The new tiler did a fabulous job on the niches, but I will always worry that the waterproofing was compromised because they were redone not once, but twice. I'm just not gonna worry about it now. So yeah, stuff happens, even when you're there. But you'll feel a lot better if you bring the problem to the attention of those doing the work. If you're lucky, they'll fix it.I would always tell our GC, "don't you want to be proud of this job when it's done?'' And to tell the truth, he was responsive to my complaints, and now that it's done, he is proud of this job, as are we. Stick to your guns, and good luck.

yes you did. But what I meant was that I never would have started this job if I knew it couldn't be matched 95%. I thought people all the time patched up walls ok. There are 3 problems - wall looks lumpy (hiring someone good probably would have fixed this), texture doesn't match (apparently can texture never matches wall texture?) and paint doesn't match. I'll try another coat and maybe that will improve. If not, even a pro could not have helped that situation. What the contractor should have done is NOT drilled out a huge piece of drywall to do this project but pull in the electrical from the other side of the same wall. Or warned me that it will not match and do I still want to do this job.

I very much appreciate everyone's feedback. Thank you. I double checked the left wall and it's straight. It's just a fluke of my poor picture taking skills. The issue was that the left side of the soffit came down lower than the right side (the right side holds the supporting beam and the left holds some hvac stuff and the hvac stuff is bigger). Originally the contractor was planning on "stair stepping" the soffit but we told him that we wanted it flat, which is why I think we ended up with a slightly slanted soffit. The contractor was able to fix it and everything looks even now. Regarding the split pilaster at the end - there isn't much we can do without tearing out most of the base cabinets and starting over. I also like the pilaster look so would be sad if I lost them. Moreover, I really want my house and kitchen back from renovation purgatory, so I'm hoping that the framed look helps to hide the mistake. I'm thinking that once the cabinet doors are on and the fridge is installed, then it won't be as evident. I'll be sure to post final pictures!

Why not raise the outlet to be up by the new switch location. Replace the BEP3 (3" base end panel) with a B9 or B12.....extend it down. Run your tile across and down to the floor/baseboard. If you don't like that idea, then put the outlet back between the window. What is the switch for? Drill an airswitch in to the countertop. You can use an airswitch for lots of things....not just a disposer. Another solution: Do an angled plugmold between the windows. Are you putting a wall cabinet back there? They will do one with a switch too. Or put the outlet and switch back....split it with him. I think he should eat it....but for $250...keep the peace.