I am a door and window dealer. Home Depot and Lowes will usually sell stock items for less than I am willing. If the item is special order I can easily beat their price, but more importantly I go to the jobsite and I confirm dimensions and code compliance for no additional cost. Windows and doors can be very complex and expensive and they cannot be returned. This is an area where unless you have had a bad expierence you cannot fully appreciate the value of that service. If the cost from a window specialist is even close to HD or Lowes it's a no brainer. After all if you can't trust them to mix paint correctly how can you expect them to understand Egress codes, Jamb widths, Sight lines, DP ratings, Solar Heat Gain, Structural mulls, flashing details or Temper codes. All of these details must come together in order to ensure a proper fit not just in the opening but in reference to the application. Vinyl windows are not as tricky but they still require more knowledge than their employees usually have. The simple rule of thumb for the big box stores, if you know exactly what you need and where to find it on the shelf, buy it and you probably saved some money. If not, find a professional that you trust.

You can contact mfgr's that offer historic wood windows with the divided lites that you have. One that does a good job for me is TrimLine. A wood craftsman can convert those old sashes into thermally efficient ones. It will be costly though. Home Depot can't help you! Michael Here is a link that might be useful: historic windows

Who made the window? Is it a andersen or pella? If it is contact the local dealer for the windo they will sell you the hardware. If you cant find it there check the link below for blaine window hardware. They may have what you need. They have more in the catalog than on the web site. Also if i remember correctly they can finf=d what you need if you call them Here is a link that might be useful: Blaine window hardware

Last year, we had most of the windows and door walls in our house replaced. After checking out several different companies, we decided to go with Andersen Windows. They were on the high end of the bids, but these are the reasons we decided to go with them. 1) They don't contract out, and this was very important to us. We were going to have workers in and out of pretty much every room in our house while this was going on and we wanted to have confidence that they were all known, honest and trustworthy. People that the company supervisors knew well and long. I've had too many neighbors and friends who went with companies for work in or on their homes, and weeks or a month later their home was burglarized. Or things were stolen from outside theirs' or neighbor's homes. It just happened here again last month to a neighbor's home, two weeks after one of our fellow homeowners went with a cheapo company to redo their home's stucco. 2) Their work and their products are very well-made, here in the US, and have a great warranty. So, last year on January 15th (our wedding anniversary . . . bad timing on our part!) they started work here. Because it was Winter (more bad timing; I would never do that again in Winter!) they worked on one window at a time, pulling out the window, immediately covering the opening securely with heavy clear plastic, and then quickly putting in the new window. The work involved around 8-10 men. Once the windows and door walls were in, they spread out through the house doing the inside and outside finish work. That's when I was especially thankful for Andersen's reliable workers. They stayed on budget and on time, and everything turned out beautifully. Our energy bills have gone down dramatically, because of the new window quality. And, no one in our small immediate community had any problems afterwards, either. My only complaint, which really isn't a complaint but more of a, "Seriously? Are you kidding me?" was the thank you gift they sent us after buying more than $40,000.00 of windows from them. This cheesy coffee mug and bag of really bad tasting, wanna be M&Ms. Seriously? I was offended and would rather of gotten nothing. That was the only cheap thing about Andersen Windows.