Would you buy the Miele G 6745 Dishwasher? 10yr warr. + Miele install?
Mark Braunstein
5 years ago
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5 years agoMark Braunstein
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Dishwashers: Viking Display or Miele? What would you do?
Comments (8)Viking Range recalls dishwashers due to fire hazard Sold nationwide from June 2010 through March 2012 Updated: Monday, 23 Apr 2012, 8:42 AM EDT Published : Monday, 23 Apr 2012, 8:42 AM EDT WASHINGTON (CPSC) - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product. Name of Product: Viking dishwashers Units: About 2,000 Manufacturer: Viking Range Corporation of Greenwood, Miss. Hazard: An electrical component in the dishwasher can overheat, posing a fire hazard. Incidents/Injuries: Viking has received 21 reports of incidents, including five reports of property damage from fires. No injuries have been reported. Description: The recall includes Viking 24" Professional, Designer and Custom Panel dishwashers manufactured between May and September 2010. They were sold in black, white and 24 other custom colors, stainless steel and with custom wood panels. The name "Viking" appears on the control panel at the top of the door. The model and serial number are located on the identification plate mounted on the inside on the left side of the dishwasher door opening. The first six numbers in the serial number are the manufacture date in mmddyy format, e.g., serial number 052610 was manufactured on May 26, 2010. Model and manufacture dates included on this recall are: Model Numbers Starting With* : �DDB325 �DFB450 �VDB325 �VDB450 Date Codes - first six digits of serial number: �052610 through 091510 * Model numbers ending with an E are not included on the recall. Sold at: Appliance and specialty retail stores nationwide from June 2010 through March 2012 for between $1,425 and $2,000. Manufactured in: United States Remedy: Consumers should immediately stop using the recalled dishwashers and contact Viking's hotline for a free in-home repair. Consumer Contact: For additional information, contact Viking toll-free at (800) 241-7239 from 8 a.m. to 5 p.m. ET, Monday through Friday or visit Viking's website at ----------------------------------------------------------------------------------------------------------------- I would run the other way from Viking. Here is a link that might be useful: LINK...See MoreReplace Miele Dishwasher G841? ADA Compliant
Comments (8)Yes, it makes sense to find a better repairman!! Have you called Miele directly? They may be able to help, too. Messing up your floors is not a good idea, so if the DW can be fixed (do put down pads when a workman comes so your floor doesn't get messed up anyway) it's worth fixing. I don't know about ADA compliant DWs, but my parents got an Asko that would fit without disturbing their floor and they hate it. While you're looking for competent repair, you might also talk to a floor expert and see if anything can be done to accommodate a standard model. Since the one you have already is there, fits, and has a good record of function, it's worth having it restored. Oh! And if it's a question of design, such as door height, or maybe even overall height, rather than getting it in around the floor, do try going to supplier who deals with a lot of independent contractors. They often have catalogs which include old models which are still available. There might be something out there that will work better for you....See MoreMiele Inspira g2120 dishwasher rinse/drying/end blinking
Comments (23)Steve, when the kitchen remodel was done about 10 years ago, I went with a GE Profile (about $1000) and over the year I had it there was 6-8 service calls due to continual problems. Lowes took it back and went with an Electrolux Wave-Touch at $1200, it had even more problems and after 3 months it went back and ended up with a full credit. Then researched a bit more, looked at Miele and Bosch for several month, and ended up with the Diamante Plus model (about $1400). Had 7 years of no issues, until the solenoid went out last year. The part from Miele was $200, but I was able to use a GE part for $40. Now a year later the circulation pump went and is $700. No way getting around that unless one shows up on eBay at a lower price. Even today, a higher end GE, KitchenAid, LG, Samsung, Bosch can run in the $1200+ range, so might as well go with a Miele....See MoreMiele I would never buy a Miele Appliance “Ever”
Comments (17)Do you see a red tag because I don't. These appliances usually all have a warning tag on them. It is quite possible your dealer removed it before delivery. There is a lot of extra shipping material for some of these things. When I ordered my True refrigerator, one of the dealers actually wanted to charge me about $100 to completely unpack the thing, because it is so much work. Fortunately, I found another guy who did it for free. I just got a bunch of new appliances from several vendors. I didn't explicitly check all of them. But I do vividly remember that several of the appliances had prominent labels all over the appliance. On the other hand, it's also possible that Miele messed up and you received an oven that didn't have the warning label. Mistakes can happen. And now it's too late to tell. Evryone knows that you can "NEVER" Attach metal to glass without a rubber grommet! Not so fast. While I tend to lean towards putting grommets into any place where tempered glass is penetrated, there are lots of different factors to consider. Only a mechanical engineer could tell you for certain, whether it would be appropriate in this particular situation. There are pros and cons to grommets. The downside is that the handle can wiggle more; and combined with right-angle edges, that can actually cause more rather than less damage. As for directly attaching metal to glass, I have a dining room table that has stainless steel legs glued to glass. That thing is a monster. It survived multiple moves and several rambunctious kids -- and it still looks like new. I also have a table that has chrome-plated legs glued to the glass. Big mistake. After a few years, the chrome ripped off from the base metal. The chrome plating is still firmly attached to the glass. But the legs came off. So any slight bump of the handle NOT A LIFT can fracture the glass. That's not the experience that others have made. But you are correct and there have been some reports of the glass shattering. It's impossible to tell why, though. As far as I can tell, this is tempered glass. Tempered glass is funny. It's super strong -- until it isn't. And even a tiny scratch or hidden manufacturing fault can make the entire thing shatter to tiny pieces. So, while I don't necessarily agree yet that there is a design flaw (we simply don't have enough data to tell either way), I do agree that Miele should have covered this problem under warranty. A certain amount of breakage simply is expected any time you use tempered glass. And that shouldn't be the customer's problem. There is a metal frame around the door.? Why not make the handle longer by a couple of inches and attach it to the frame! That's certainly a valid point of view. While I am still undecided on whether this problem happened because of Miele's mistake or because you manhandled the appliance in a way that the installation manual tells you to avoid, a design change could conceivably have side stepped the problem. It also affects the look though. And apparently, people are willing to pay for this more modern look. Maybe, that's not a good thing. I know an appliance dealership that got rid of their Miele displays because they hated their poor customer service. That's what they are telling you. More likely than not, the dealer got rid of Miele, because of Miele's direct-sales model. The dealer simply doesn't get enough of a cut when selling Miele appliances. They mostly sell Miele, because customers expect that a good dealer can get them any brand the customer asks for. But a dealer would much rather be able to pick up the appliance from the wholesaler and then sell it directly to the customer. Having said all this, I do agree with you though that customer service is important. I can overlook all of the perceived technical flaws, if only customer service comes through in the end. The fact that they dropped the ball in your case is really the most discouraging bit of news. At this point, your best bet would probably be to contact the credit card company that you used to purchase your appliance. They can either still help, because the transaction is sufficiently recent, or they might be able to help because there is extra warranty coverage as part of your benefits. Of course, that depends on how good your credit card is. Let's hope that you picked one that has good customer service....See Morewdccruise
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