Finally found a pdf online that describes how to get into Service Mode (It was for the 2140 but it works for the 2120) and it's blink a F24 which is a heater relay error. I'm going to pull the bottom panel off the machine and see if I can see an obvious problem with the heater relay switch and see if current is flowing through it. If not, it's a cheap fix. If there is and then there is probably problems with the circulation pump and it will just as much money to buy a decent new dishwasher... I would never buy a Miele again. They are like BMWs. Great machines while they are working but as soon as something breaks it's $$$$ to fix them!

Are you suggesting that Miele is the best or you are just wishing me luck? If it's the former, Consumer Reports may disagree with you... Miele isn't rated in the 50 dishwasher on their list. Parts are expensive and hard to come by. Service is over the top expensive... I could go on but I am super frustrated it's going to cost me like $500 to get a $1200 dishwasher back up an running...

I second rococogurl!

But there are alot of questions that come in my mind: 7 years you had this machine, how well taken care of is it, how much use does it get, how many users, detergents etc etc.

I also have the 2000 miele line of dishwasher, it also needed its first repair when about 7 year mark, it was 200 dollar fix butmy machine during it now over 8 years of service is used at least 2 times aday and up to 10 when haveing guests. I do not know of any machine that can come close to that.

Have had different brand over the years, none have not needen repairs during its life. Any machine will these days its just a matter of how soon, and with a cheep machine you dont get it performance or ease of use as you get with a Miele.

As you said more expencive cars costs more money for a reason same with appliences.

What I meant with this is that you should always get the machine that fit the life you live, if that is a Miele fine, if it is a Kitchen Aid great. I am not promoting a brand from a nother but I have found that Miele gives me what I want from a dishwasher that others cant.

You could have bought a 500 dollor machine twice now and needed a third now, that is not fun and I think a vaist of resorses.

We have been pretty hard on it. Two kids. 1-2 loads a day. We spent a lot of money on appliances when we remodeled our kitchen and we bought the best (or so we thought at the time) Miele, Wolf, Viking, etc... I would never spend the money on Wolf again, what a waste. Worse than Miele. I hate how you have to get special Miele techs out here to fix the damn thing. I have owned two BMWs and they aren't worth it unless you sell them in 5 years before things start to break on them my 18 year old dodge just keeps going and parts are cheap.

I'll mention it again. I have a access to the Consumer Reports website and Miele is not even in the top 50 dishwashers tested. The top 3 brands in the top 10 are Kitchenaid, Kenmore and Bosch and most are cheaper than Miele.

I meant both. CR also saiid the Asko washer I bought was best. It had to be replaced after 8 years of part time use.

No brand is perfect. I went with Viking and had to replace the oven in 3 years and the fridge in 12..

Replaced with Miele and 0 issues. my Miele dishwasher is now 13 going on 14 and its never had a repair.

I prefer the Miele techs over the incompetent 3rd party people who spent the sevice call on the phone with the manufacturer because they didnt know the appliances.

But everyone has different experience and needs..

I just looked up Asko on CR's website, the top rated one is waaaay down the list and has a 61 rating. Top rated of the whole list is Kitchenaid at 85 points... I had an asko clothes washing machine years ago. it was bullet proof (sold it with the house). I wonder if quality has slipped...

Hello, Our Miele Dishwasher is doing the same thing as yours here Steve Snyder....in addition, when we cut the electric to it from the panel, let it set and from the panel flip it back on, the dishwasher just keeps running, we can even open the door to the dishwasher which should shut the dishwasher down, but it just keeps running until we shut it off at the panel level again. We have troubleshooted all the filter systems and the things you said you did, all is clear... Did you every have any success with getting yours fixed? We were thinking at this point it may be a circuit panel issue and may be expensive to fix... Appreciate any feedback

turtles, I had to finally call in the Miele tech after spending way too much time trying to fix it. I was close to doing it myself. It was a bad relay switch which I had identified but it was going to take too long to get the part. The tech found some broken wine glass in the pump that had burned out the switch. Probably slipped in there between filter cleanings because glass chips are hard to see. It's been working fine for almost two years now.

How much did the repair cost? Mile is now charging $150 diagnostic fee and the $90/hr labor for replacing any parts, plus the cost of parts. Over the phone they seem to believe that my 8-year-old Diamante Plus has a bad Circulation Pump and is almost $700. But by the time you add the Diag fee and labor, would cost about $1000. I just can't see spending that much on a 8 year old unit that cost $1400 when new. So at this point I'm doing dishes by hand and paper plates until I see what to replace with, probably another Miele, but I had hope to get 10-15 years on the unit, not 8. We only run it with one wash load per day, so that would be 2922 wash cycles.

Those costs seem about right. I think I paid about $300 to get it fixed but it was way cheaper than trying to buy a new but decent dishwasher. My part was pretty cheap which was lucky on our part. When our Miele is working, it does the best job of any dishwasher I have ever had but I am not sure it's worth it if costs almost as much to fix it as a new one. I might opt for a high quality GE where you can get cheaper parts and repair technicians are a dime a dozen.

Thank You so much for your replies....they were very helpful!

Steve, when the kitchen remodel was done about 10 years ago, I went with a GE Profile (about $1000) and over the year I had it there was 6-8 service calls due to continual problems. Lowes took it back and went with an Electrolux Wave-Touch at $1200, it had even more problems and after 3 months it went back and ended up with a full credit. Then researched a bit more, looked at Miele and Bosch for several month, and ended up with the Diamante Plus model (about $1400). Had 7 years of no issues, until the solenoid went out last year. The part from Miele was $200, but I was able to use a GE part for $40. Now a year later the circulation pump went and is $700. No way getting around that unless one shows up on eBay at a lower price.

Even today, a higher end GE, KitchenAid, LG, Samsung, Bosch can run in the $1200+ range, so might as well go with a Miele.

'm back, do you know how you found that relay switch? What that relay switch was for? Was the relay switch for the pump? We're trying to find this relay switch on ours.

Thanks

I can't remember the exact switch, but he had to take off the bottom of the washer and replace it. Do you have the service manual that the technicians use? It will walk you through the error codes. What model do you have?

We have a Inspira Series G 2120, we have the manual that came with it, I'll have to try and find a 'service manual' online and see how they say to get to these switches

It's all starting to come back to me. It was super hard to find the right service manual because there really isn't one for the G2120. I had to find one for the G2140 which is the same thing, different dimensions. Very frustrating but I did find a copy way back when. Here is a link to the G2xxx series of dishwashers so nobody else has to go through what I did. Link to G2120 Service Manual http://applianceservicesecretsmembership.com_manuals.s3.amazonaws.com/Miele/Miele%20G1000%20G2000%20Dishwasher%20Dec%2006.pdf

Thank You SOO much, I printed this out and I'll have my husband look it over tonight. Have a GREAT day!

turtles are you still out there? I am having the same exact problem as you described (which is different than the one that started this whole thread) The pump runs continuously whether the machine is turned off or not. I have to pull the plug to get it to stop. At this point it's a 12 year old machine.

The constant running is likely because. there is a leak somewhere in the machine that is causing water to get into the bottom pan. There is a float which activates the pump which is independent of the control computer. The pump will run constantly until the water is completely pumped out. You have to determine what is going on. It can be due to a failed gasket on the pump or other causes. You can now buy a basic Miele that works great for less than $800. It might make sense to consider a replacement at this point.

Well to wrap up this saga. Instead of fixing the same thing, which was going to be around $400 we bought a new Bosch. The guy came to install the new one and when he pulled the old one, water just poured out of the bottom. Clearly a seal had failed somewhere. At least with a Bosch repairs will be cheaper.

Good luck with your Bosch. But I suspect you'll run into the same issues down the line as with your Miele. All these dishwashers are complex, requiring specialized tech training, and the parts are expensive. My brother has now had 2 Bosch dishwashers, neither of which lasted more than about 5 years. He now has a Miele and loves the way it cleans. I installed the new "low end" Miele that I paid only $750 for. It's a basic machine, but it's clear they haven't skimped on any of the important stuff. It works great. If I can get 12 good years out of it like my last one gave me, I'll be satisfied.