We purchased an entire kitchen of SKS products and looks great but on the day of installation, the installation team noticed that the counter depth frig that I paid 10K for was bulging in the center.. SKS was notified about it nearly a year ago. There have been many follow up attempts made by Monark Appliances in my behalf and they were all ignored by SKS. I personally made 3 or 4 calls to the concierge service where they sounded interested but nothing ever materialized! ONly words of concern but never a peep regarding the factory defect. I thought it was just an adjustment that had to be made with the doors but a second visit from Monark Appliances again confirmed that I had a factory defect. SKS did not live up to their warranty claims.. Many Many emails were never acknowledged .. High turnover is sales representatives caused us to start the entire claims process from the beginning. I am still hopeful after nearly a year but this morning I sent a message to the chief executive at LG..

Cruzito and Jane Valentin

Stateline, NV 89449

704-232-5792