bpgreen is correct it can cause total corruption of data or damage on the device as well as the pc, especially memory cards since they are more fragile. I would have Dell repair it if it is new, that is a faulty item, have you told them about this? Even though USB devices are Plug & PlayÂthat is, they're ready to go upon being plugged inÂyou shouldn't just unplug them. A USB port has current running through it, so the power jolt caused by unplugging a "hot" connection can corrupt data on a storage device, camera, or mp3 player. "The purpose of "Safely Remove Hardware" is simple: it's how you tell Windows that you're about to remove a device so that Windows can finish whatever it needs to do with it. In the case of disks, for example, Windows flushes all disk buffers, avoiding things like potential corruption. And that's the fear - if you remove something like a USB thumb drive without first telling Windows, it's possible to corrupt the contents of the drive. In practice that doesn't happen often, but it's possible." Safely Remove Hardware You just never know when it will happen, I have definitely seen it happen and it is not pretty, which is why I stress it so much. For things like Ipods it can make it no longer operable. So if it were my pc I would find out why it is not functioning properly. Here is how to create a desktop shortcut link for it you might try that and see if it works any better. Create a Safely Remove Hardware shortcut there is some very good info here for options on how to fix or work around the issues. How to solve Windows' inability to safely remove hardware? there is a little program you can purchase that is supposed to make it a simple one click solution, but I do not know anything about it. I guess you could try the 30 trial period and see if it works. USB Safely Remove So I would do as bpgreen does and shut down before removing it if I was not able to get the remove safely to operate.

you can change fonts in your browser, for example in firefox you would click Tools at the top then options then under the content tab you have the option to change font type size and colors. Which browser do you use? I don't use IE but it would be easy to look up, I think it may be under internet options.

Excellent you are in the best hands. The team there will be able to help you.. I had let Corrine know you were coming. I see you there now. The team at Landzdown work at many many of the professional malware removal forums but I prefer to send people there because it is a smaller group and the people are very good at being patient and specific hands on experience. Many from GW have been helped there. All of the ASAP-Alliance of Security Analysis Professionals regulated forum's are great and you will see many of the same names on them, the pros spend an amazing amount of time volunteering. Good luck

Thanks for the information, Raven. I access at the library, and when the library address shows up, I just click on it and type in "www.yahoo.com" and it takes me to "Yahoo", then I click on the email symbol. The one address is the username that I chose, and ".com", as I got it a long time ago, but the more recent one has my chosen username, then ".ca", as I'm in Canada. I set up a gmail address a long time ago, at my son's suggestion ... but not long after that forgot my password (being rather forgetful, even back then), so it's been sitting unused for years. ole joyful