Do you know the company? Do you deal with them personally? Have you watched the video? He certainly seems to assemble them differently. Not at all impressed with Scherrs and would not waste money on them. I might even have Scherrs and they are falling apart!

Hello Ame, If you DO have cabinets from us (which you seem to be unsure of) and they are falling apart, they may be under warranty and we may be able to help.

I don't know if we've ever had cabinets "fall apart" on a customer, ever. Would you be willing to send a personal message to our account and share more information with us so we can verify that you do have our cabinets and whether or not they can be replaced under warranty? We absolutely stand by our product. We don't cut any corners in our production methods and we don't settle for sub-par materials.

If they are falling apart, I wonder if they really are from us. If they are, I wonder if they weren't assembled or installed correctly.

I doubt it was you, but you offered particle board and melamine. and the owner may have chosen that to save money. It also was 15 years ago and changes happened around here in the wood industry around then. I don't have any idea, but I am guessing that they were/are a LOCAL company. The house was architect designed and has custom doors, and floors. The cabinets seem to be custom too and local, I'm guessing. But the paint is falling off of the doors at the joint. (It could even be that the doors were painted on site by the guy who did NOT prime any woodwork!) Since the boxes are melamine over particleboard and fiberboard, they are not lasting. I talked to a kitchen designer who said they had just pulled out a custom kitchen exactly like it. I think that they wanted to save money with cheaper boxes, but now that the doors are shot, I need to replace both so I can do the stone countertop. You probably are a great company, I was letting my disgust with particle board and North Dakota get the best of me, not your fault at all!

I have a very hard time with the whole idea of "chinese crap," somethings are junk and some amazing, depending on where and who oversaw it. I have gorgeous handcut cards done by widow women that are trying to support their mothers and their children. People often frame them when I send them. A ring from a high end jewelry store that could only be made in china (only a short time frame) because no one in the US could have made it for less than 10,000. I have 2 "stained" glass lamps handmade and sold at high-end stores, surrived 6 moves! I also had Ikea stuff that was made in china and fell apart in no time. (I have a lamp from Ikea made in Sweden that is still great after 2 kids played with it.) Good is good, bad is bad. It is really hard to tell what things are made of until you have had them for a while....such a problem for cabinetry.

If any part of the cabinetry is made in china then they are definitely not our cabinets. Our cabinets are made from raw, real materials completely within our own shop.

I am very sorry to hear about your cabinetry woes and also your frustrations with the great state of North Dakota. I hope you get the opportunity to get out into your community and meet some of the fantastic folks we have living here. The high planes and prairies are a challenge to appreciate if you haven't grown up with them. The relentless wind can drive a person crazy sometimes. But, the bison and the meadowlarks can convince you there's a lot to appreciate if you get the chance to pay them a visit. :)

Loved the people, so sweet. I just happened to be very sick the whole time I lived in North Dakota. I try to seperate the two, but it is so hard, I was so sick and 2 weeks after leaving North Dakota I was well, something just didn't agree with me there.