Miele T8023C Condenser Dryer Filter/Vent Error :/

6 years ago

last modified: 6 years ago

A couple of weeks ago the Filter/Vent error light started coming on every few loads, and then that switched to every single load. I scheduled a service call, the Miele techs came yesterday and weren't able to give me any answers. They adjusted the incoming air sensor, told me to scrub the mesh lint filters and supposed it could have something to do with the fact that our 220V is actually 208V and the current fluctuates when the elevator is used (which has always been the case, so not sure that would affect the error light becoming an issue 2.5 years after the dryer was installed).

I ran a load after they left and... Filter/Vent light again. :/ I have another call scheduled for next week, and this time I won't let them leave till we run a full cycle to the end, but I was wondering if anyone had any ideas about what could be the problem. I read quite a few threads on the issue with vented Miele dryers, but haven't found much on the same problem with condenser models. I'm a little concerned that Miele might put the "blame" on our electric supply and/or the fact that there's not enough airflow in the bathroom, but both of these things would have caused issues from the get go I think. Not to mention that when I lived in Europe my condenser was in a TINY bathroom 1/3 of the size that we have now with no window or vent and that was never a problem. :/

Another data point: the error happens only on the Normal or Wrinkle Free cycles, and not on the timed 20 or 45 minute ones.

On the bright side, they told me that I have the cleanest dryer they have ever seen, so that's a plus I guess. And very happy I had purchased the extended warranty! If I had to pay over $200 for a service call that resulted in instructions to wash the lint screens and zero resolution of the problem I'd be more than a little unhappy.

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larsi_gw

6 years ago

I am so sorry. I mentioned this exact scenario happened with my Miele Little Giant Vented dryer. This also occurred the most whilst using Normal & Wrinkle Free.

Miele replaced the filters, updated the software and ran a cycle while they were here. No error code, $400 later :-O

Very next day, or maybe it was that evening....I dried a load, and the error came on. I was SO mad. Miele said they were going to replace something with the moisture sensors, some kind of heat regulator, lint sensor and another part I do not remember...almost $1000!!!!!

I did not spend $1000 on a 5-6 year old dryer. I bought a new Little Giant condenser dryer, and it has been over a year of flawless usage. I could not be happier.

Ughhh. I really hope your unit can be fixed. This is so frustrating and maddening!!

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Comments (9)

recordaras
Original Author
6 years ago
last modified: 6 years ago
Thanks for sharing Larsi. Ugh, this is why I'm so grateful to have the extended warranty covering both machines through 2019, although who knows if they will actually go for the expensive fixes vs blaming everything on our building.

I wonder if it's the same issue with my condenser as the vented models that I'm reading about are having. They didn't run a full cycle when they were here - they did try Normal/Extra Dry/Turbo for maybe 20-ish minutes while the laptop was hooked up, and my mistake was probably not insisting that they stick around till it completes.

I was just reading this thread and the pro assisting there mentioned: "If the machine doesn't work on a residual dampness cycle...but does on a timed one then there are only a few possible culprits.", but does not explain what those are. Hmmm.
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larsi_gw
6 years ago
You tell them...IF IT WAS THE BUILDING'S FAULT, OR SOMETHING WITH VENTILATION...IT WOULD HAVE FAULTED RIGHT AWAY, NOT 2+ YEARS LATER!!

Miele's 5 years warranty.....they MUST fix or replace the unit! Do not let them get away with it!!!
recordaras
Original Author
6 years ago
Thought I'd add a quick update - the error has not returned yet. I got the error light the first cycle I ran after the repair folks came, and possibly on the load after that (can't remember for sure), but in the last 4-5 loads the cycle has been finishing up properly.

The Miele repair guy actually gave me a call on Monday and wanted to know more about what was happening since he saw that I have another visit scheduled for this Friday. He thought it might have been a stored error since it happened right after they left and then appears to have worked itself out. I'm going to be running a couple more loads today and tomorrow and will cancel the service call if the error doesn't return till I see the Filter/Vent light again.

Overall relieved that this is the case, but half expect the error to return after a few more loads.
Debra Hobbs
6 years ago
I'm considering this same model. I currently have a vented gas dryer and size or venting no concern but am hesitant to buy a condenser dryer - I don't see the advantage if your able to vent.
recordaras
Original Author
6 years ago
...and the error light came back on yesterday.
PRO
Atelier Armbruster
5 years ago
Did you every get this resolved? I'm having the same issue.
recordaras
Original Author
5 years ago
Not really, I still get an intermittent error message once every 10-ish loads - not frequent enough to want to deal with the hassle of having another service call, but still annoying.
richard_mariu
5 years ago
If you remove the condenser and look through to the back is it clean there? How clean is the condenser if you look across it too? (not through it where the hot moist air flows but across it where the cooling air flows). Run the machine briefly without the condenser. Is there a strong gust of air blowing from the right (which would flow across the condenser)

Miele T8023C Condenser Dryer Filter/Vent Error :/

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recordaras
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Miele T8023C Condenser Dryer Filter/Vent Error :/

larsi_gw

Comments (9)

recordarasOriginal Author

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