Try this: 1. open your start menu and search "cmd" 2. Right click on the search result which should be a program and run as admin 3. when the command box open type "sfc /scannow" 4. Restart the computer after it is done. 5. See if the problem still persists On a side note there is a good chance it might ask for the windows 7 disc if have the appropriate disc pop it in. If not purchase or complain to windows and they might send you the install disc if they are in a really good mood or if you have a friend who has one all the same. All it is really asking for is a comparison. Ultimately, what sfc /scannow does is checks the integrity of windows related files and repairs them if needed. Try that and if that is not the case I might suggest a bit more radical solution. This post was edited by pipsydoodles on Thu, Mar 6, 14 at 23:51

The ribbon is the tool bar above the contacts, click on home. After I click on select .csv. I am lost, it just takes me to my PC not my email contacts. Here is a link that might be useful: exporting contacts This post was edited by EmmaR on Thu, Jul 4, 13 at 16:52

Zep, I downloaded Windows Live again and all the other programs that were listed there. Now everything is working again as it should. Maybe my Windows Live program got corrupted some how and that caused the problem I was having. Thank you. Kudzu9, Photo E-mail re-sized the photographs to thumbnails (230mb) prior to sending but they still never left my computer for whatever reason? That has cleared up now with Zep's linked and downloaded programs. Ravencajun, It must have been too early for me this morning when I sent in my question. I should have said, Drag and Drop, not Copy and Paste, sorry about that. Thank you all for your responses and help. "Horton"

I guess I should have said, Windows Live Mail; is it a different program ? Anyway, there is no "file" area that I can find. It is a very busy address type bar at the top of the program and very confusing. I think I may have done it, but in the mean time, I lost all of the mail in my in box on my server. ..........very frustrating. Windows Live mail does NOT want one to navigate away from their program and makes it very difficult to not make them the default mail program. salbwil