It could be that the picture is larger than your or the recipient's email server allows or more likely the recipient's email security blocks pictures to minimize threats.

Did you click on the e mail message in your box, then open the forum from that message? I did it for a message I just received and it has the "If you wish..." in the email response section. Sorry you are receiving so many e mails. People must like to talk about garbage! Karen

Buehl, The message you are seeing at the bottom of the email (PLEASE NOTE: The member responding to your post has chosen not to reveal his or her email address. Therefore, you cannot reply to this message via email) only means that you are not able to respond by clicking Reply within your email account (gmail, yahoo, outlook, hotmail, etc, etc). However, there is a way to send them a response ... go to their 'My Page' and respond to them from there. You do not have to respond via your email account. If they are set up to be able to receive email, you can respond to them from their My Page the same way they emailed you (they went to your My Page). NOTE however, if they do not have their account set up to receive emails as in your instructions above, you will not be able to reply to them from their My Page either. Finding a member 'My Page' ... http://members.gardenweb.com/members/search.cgi I believe it IS upper or lower case sensitive Using your instructions above, you also have the choice to have your email address revealed or not revealed in your settings on that same page (show my email address to: none). I have mine set up for 'none' and I see that you have your account set up this way as well which I think is smart . . . . I noticed something that made me change my settings ... When you email someone, if they have their email revealed, GW will automatically show you the person's email address. Just in case any spammers ever come trying to harvest email addresses, I thought it would be a good idea to change my settings. Because I use my real, work email address in GW, not a fake throwaway address. Click the first link below and you will see an example of how you can see that person's email address. Typically, when I send a private message to someone using GW, I include my email address in the body of the message, so they can respond without having to search me out using My Page. But I can still keep my email address private within my gardenweb settings. This way it makes it easier for the person I am messaging. I can choose to send/receive emails and neither of us has to unblock our email address. I have sent a suggestion asking GW to make this message that appears at the bottom of the email more clear, because it is very confusing how they have it worded. It makes it sound like you cannot respond at all to the person emailing you. You can send a suggestion too ... Here ... http://www.gardenweb.com/auth/nph-logincheck.cgi?action=public_profile&user=/gwtamara or here ... http://letters.gardenweb.com/letters/nph-ind.cgi

I'm late to the ballgame here but surprised nobody made mention or asked the "elephant in the room" question. Did it come with a warranty? I know I'm in the minority for understanding the business side of things but when you buy used you often don't get unlimited support. Don't know how you approached him so no sense discussing the phone call. Having been in the position of people coming with "the customer is ALWAYS right" attitude all too often, (and no successful business follows that anyway LOL) the fault may not exactly be in the stars, but ourselves. FWIW, the television show "Hardcore Pawn" is a great show to get an idea of what businesses deal with from the business side and some of the customers who come in. There's a huge difference in troubleshooting over the phone and having the unit in hand. So obviously the second place had a big benefit not offered to the first guy. Losing your business probably won't run him out of business but if it makes you feel better to leave, that's your decision. You don't mention your past experience with him so with being so quick to quit using him, I'd have to guess you don't have a long-established relationship for which you could hope for special treatment. Running to the boss (if he has one) is another action to only lose credibility so I'm glad to hear you didn't pursue that action. If you have a problem with him, face him is my feeling. I wouldn't expect a response from him (no benefit for either side to have an email war) with what I've read so it's probably best for both of you for you to move on to another place and keep your blood pressure down. Glad you got it fixed. Good luck with it in the future.