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DMARC problems. Need help from computer mavens!

7 years ago

I have put together a photobook of pictures of my daughter's children for my mother. Before I buy it, I would like my daughter to see it to make sure she is happy with the pictures I've included. I have been trying all day to send her the draft. Each time it is rejected. The photobook publisher, MyPublisher which is a division of Shutterfly, is less than no help. They tell me the problem isn't on their end. Their only suggestion was to put their domain name into DD's address book. She did. It didn't help.

Below are the error messages I keep getting.

When I try to send to her Yahoo email account, I get this message: <DD's email address>: host[] said: 554 5.7.9
Message not accepted for policy reasons. See (in reply to end of DATA

When I try to send to her Gmail account, I get this message:

< DD's email address>: host[] said:
550-5.7.1 Unauthenticated email from is not accepted due to
domain's 550-5.7.1 DMARC policy. Please contact the administrator of domain if 550-5.7.1 this was a legitimate mail. Please visit
550-5.7.1 to learn about
the 550 5.7.1 DMARC initiative. b73si10976728pfd.264 - gsmtp (in reply to
end of DATA command)

Can I fix this?

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