The Bradford Exchange
I'm VERY upset with The Bradford Exchange. They have a gift that I know my daughter would LOVE! I received an offer in the mail, and although it was over my budget I decided to buy it anyway. It arrived last week and I opened the bill to see I was being charged more than the original offer, by almost $50 including S&H. The letter is from Canada. Their website is from Canada. Yet when I emailed to question them about the difference in price, they said I was being billed the US price! Seriously: I AM IN CANADA! GIVE ME THE CANADIAN PRICE! I told them I would go to social media about it. I'm livid! If you're going to send a letter to a Canadian put the right price on the letter. Nowhere that I can see (I've had a rough week....) do I see it say it's in US funds and that I will be charged more. I'm sending it back, it comes with a shipping label so I won't have to pay for it. I should add, I did go to the Canadian site and saw they were charging more. BUT: I thought because I had ordered from them before, they were offering me this item for less as a return customer. Often, when you order from a letter in the mail, it is different than the price on the website.
Comments (11)
9 years agoRelated Discussions
bradford exchange plates
Comments (8)Bradford Exchange created a comfortable nische for itself in their "Collectible" plates. The problem with owning these is that anything sold as "collectible" already has too many people buying them. The market becomes saturated. That lowers demand, which lowers value. One would be lucky to sell a Bradford Exchange plate for a third of its original cost. Luckily, I only purchased one and really love it, so I don't feel taken. Bradford Exchange exaggerated the value of their merchandise to their customers with clever marketing tactics: - Items sold as heirloom quality & an investment. The fact is that Bradford Exchange sold new plates with no real value. - Customers were led to believe that 95-150 firing days meant limited production numbers. The fact is that each editon created from 8,500 to 113,000 of each plate. - Plates marketed as "Limited Editions" were sometimes run to 100,000 plates produced & sold. "Collector" plates cannot be collector plates in a saturated market. Re: Buybacks: - Any attempts to sell back to Bradford Exchange will incur a 30% commission fee payable by you to the exchange. - Replacements.com is a huge rip-off. They don't even pay you 1/4 of what they will charge customers for the items you sell them. - There is no movement of these plates on the online auction sites like, e-Bay, Goodwill, Etsy. - The best way to sell these is through a local consignment shop. That will bring you the highest price; perhaps 1/2 the original price. Speak with your local shops about displaying your plates there on consignment. They will want a cut of the profit. Alternately, you can e-mail a few vintage shop keepers and let them know that if they have any customers who come in looking for these, you have them. Provide your contact number. Some shop keeper may want a cut of the profits for the referral. If you have a large collection, you may want to come to an agreement on percentage of each plate sold, just to keep things moving. All the best to you!...See MoreValentine pictures Part 1
Comments (10)Ok...the lidded jar on the right side of bay window...love that...with the roses & lil' angel! (I haven't looked at your Part 2 yet...maybe more bay window stuff!) Your Mom & Dad's portraits are precious...I also like the gold hearts you added in the corner of each pic! Your tea cart is beautiful ...that lamp w/the added berries...so pretty! & the rose plate colors just work perfectly w/that lamp! Such a pretty vignette with white vase & red roses! I always love seeing the mercury glass you've collected...pretty pink ones are a fav! & how cute to work in the 'Charming Tales' Val-bunnies! They are so sweet...thanks for posting close-ups! Cute in the dessert stands! Well, it's lookin' quite 'lovely' at your place, PM! TFS! Jeanne S....See MoreWanted Bradford Exchange Plate.
Comments (1)Here is the plate on eBay, I believe. http://www.ebay.com/itm/Marilyn-Monroe-Every-Inch-A-Star-Hollywood-Venus-Plate-Keith-Birdsong/231575811280?_trksid=p2045573.c100033.m2042&_trkparms=aid%3D111001%26algo%3DREC.SEED%26ao%3D1%26asc%3D31478%26meid%3D2d40da0a69104ef79764cc04d0efa7d6%26pid%3D100033%26rk%3D1%26rkt%3D4%26sd%3D231575811280...See MoreEven Replacements Ltd doesn’t want my Noritake China
Comments (87)Since I never got married, I never received wedding china, and so I've always been somewhat "china poor." I have bought odds and ends at thrift stores that I liked, even though I never got more than a couple of matching pieces at a time. I have also bought small plates and bowls at the Japanese $1.49 store (It used to be a 98¢ store, but...) and I still have just barely enough to use. This means that I have to wash the dishes very often, but I also do not have enough cupboard space to store more dishes, unless I decided to store fewer food items. My mother had white Wedgewood dishes that we always used on Sundays and holidays, but my niece has them now. I did get two sets of sterling silverware from my mother, but it's a pattern that I don't especially like, and I wish I could trade them in for one set of an Art Deco pattern, like the dessert forks and spoons that I bought at an antique shop on La Brea for cheap. These were from an estate sale and had just been delivered (very tarnished), and the guy at the shop didn't know they were sterling, as he sold them to me for less than the value of the metal. Anyway, if you were in my neighborhood, I would probably take dishes off your hands and pay you for them. The house in Cathedral City came with an incomplete set of white dishes, and so I bought another set at Revivals in C.C. for cheap. The problem with all of these dishes is that they are not microwave safe, even though they are all completely white. I bought a set of stainless steel flatware for the house in C.C. from Amazon and then found an almost identical full set at Revivals for a fractions of the price. I bought a teapot there that cannot go into the microwave either, and that's how I normally make tea😞...See More
9 years agolast modified: 9 years ago
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I got a reply back from them. It says, "I apologize for the pricing discrepancy with your order. The indicator is if the return address on the advertisement is for our office in the United States. Our advertisements are in a number of magazines from the United States that are available in Canada, which can cause confusion for placing orders within Canada as our system will order it with the Canadian pricing.
If you wish to keep your order, I can apply a credit to reduce the total to match the original pricing you saw. Please let me know how you wish to proceed.
Customer Service Supervisor
bradfordexchange.ca"The problem I have with his excuse is, I got the offer in a direct mailer, not a magazine ad. I still have the envelope. It's from Canada. Everything in it is from Canada. Nothing in it is from the US. I told them they can have their item back. It's all sealed up and labeled and ready to go back to the post office.
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pudgeder