Lotodig... RE: "I just want to print a part of the page as highlited" Absolutely the best way that I have found to do any type of screen capture is to use FastStone Capture - selections, scrolling pages, windows, etc. Loads of options and you can choose printer, file, editor, etc. Click Settings Tab then Settings on the drop down menu (it is so obvious that you don't realise at first that there are 2 menus). It is a small programme that can run all the time without affecting the computer's performance, or just start it when you need it. My link is to the last free version that will do everything ever needed although there is a newer paid version that does even more! (Also have a look at FastStone Image Viewer - another of my all time favourites.) FastStone home page Colin Here is a link that might be useful: Last freeware version FastStone Capture

well i assume all that 'crap' i did cleaned the nozzles and aligned the print head. this is pretty much greek to me. you have hit upon a problem that i know is most likely my problem. no, i seldom print anything, like 1 time every month but more likely once every 2 or 3 months. but using this printer since 11/2003 i have done this and just now this problem happens. as i was not having a problem all those years, i figured it was ok to just not using the printer. the document i was having trouble with was a pdf. i copied the text into MS word and thought i would be able to change the text color to say blue. i was not able to do that. so a 2nd question is why? if i could change the color in word i'd be able to print the doc. tom

When a printer powers off, it looks to a computer like the printer was disconnected. Turn the printer back on, and the computer should see a printer. Your printer (as I understand it) is normally connected via an Ethernet wire to the router. So that printer is accessed by all computers. That connection was lost. A printer can also connect via a USB. Connected that way is a temporary solution. Now let's actually solve the problem rather then use the temporary workaround. Everything has been 'try this' or 'maybe it was that'. Actions based in speculation. Do that enough times and something will eventually work maybe weeks later. Disconnect the printer's USB connection. Connect the printer via its Ethernet wire. When the printer is connected and powered, a light on the router will illuminate. When the printer is powered off, that router light goes off. If a powered on printer is disconnected, that light goes off. The light is a powerful tool reporting that the printer's computer is talking to a computer inside the router. This I an example of breaking a problem down into parts. Then step by step confirming each part (to avoid confusion). If computers are talking, then move on to the next step. Good diagnostic procedure is about establishing what is and is not working in a systematic way. Because your printer is from a better company, then that company provides diagnostics to see what is and is not working. Go to the HP web site. Download a program called HP Printer Diagnostic Utility or HPPDU.EXE. That program was written so that you can solve problems without speculation and confusion. It will report what HP printers are connected where. Other information that, if you do not understand it, is probably reporting what is most important. So post those facts here. Then others who better know this stuff can finally contribute. So that you have immediate and useful assistance. Also find another HP diagnostic called HP Home Network Diagnostic Utility or HPHNDU.EXE. This tool may identify this or other problems unknown and maybe related to your HP printer problems. But more important, those with better knowledge can finally help you. Hard facts from the lights and from diagnostics mean a problem that took over a week to only bypass, instead, can be identified and solved in less than an hour. Future problems that have not yet cropped up might also be identified and solved.

Like Zep showed you above. In file mine said "page setup". I couldn't change the scale until I removed the check mark out of "shrink to page width". I set my scale at 120% and that was just right. Usually I can solve my problems by researching on the net but not the print problem. Yesterday I found a way to stop the welcome screen from coming on when the Pc is idle. I had everything set to never, but that didn't stop it.