Owbist is correct. I have not connected the PC in any form or fashion to the printer (or vice-versa). I have not tried to run the printer's installation CD on the PC yet. Windows has no idea that the printer exists and has no way to communicate with it. There is no wired or wireless communication between them. I am literally at the beginning. Powered the unit and that was it... The set up or initialization of the printer requires connecting the electric wire to the wall, then to the printer and turning the printer 'on'. No CD. No wires connected to the PC. Once it had power, I pressed the Power Button. Once turned 'on' for the very first time, the printer then asked questions. The first question was 'which language to use', and I fatfingered that one. As soon as I did that, the set up instructions that were being displayed on the printer's control panel or console turned into Chinese. Attempts to correct that by pressing here and there in the printer console did not improve/correct things. Since the console's screen looks different than it used to when the languages were listed, my clicking of buttons in the console moved forward the set up to other questions but I have no idea what the current display in Chinese means.... So to summarize, my problem is literally with the printer. There is no link up between the printer and my PC yet; I never got far enough with the printer initialization steps. The printer's control panel (I call it a console) is about 1" by 1.5", and is located on the printer itself). It is touch sensitive like a smaller smartphone screen. As such, it is impossible to use my PC to copy/paste anything. And messing with Windows would accomplish nothing in the printer. ;o(

LOL I have the same printer and recently updated the driver. Along with the update...I became the disgruntled owner of that "L" shaped icon...and LOL...it drove me bonkers. Right click on the icon when it appears and click on "quit". That will put it back into a subcategory under the Canon Utilities in the "All Programs" list....in Win 7.1. You never need to bring it back to life if you wish to access it from that Utilities site. You can add the "My Printer" from the same location to the desktop toolbar if you want something right up front. It's far less annoying...being one small icon. HTH Glad I'm not the only one who finds that icon invasive. ;-) Anne

Nothing in the print queue. Checked out HP Solutions. Everything is updated. I've rebooted several times. I do have the disk, but hope to not have to do that. Those were all good ideas. I went back to the manual and looked through the index, and sure enough, there it was: "delete faxes from memory." Even though I haven't sent any faxes I followed the directions and, voilà�, it prints! But I still hear that noise that I thought was a paper jam. No jam, front or back. I went back to HP Solutions and kept hunting until I found a neat little video that shows how to open the Control Panel to look for a jam there. I tried and it seems like it will take a real hard tug; it doesn't just come open. Now what, should I pull hard on it and hope it opens? Sue

Good suggestions have been given. Another thing to check is the device manager for conflicts and also check the contacts on the printer and the cartridges. A cotton swab and some isopropyl alcohol will clean them. If there's a film on them and not making a good electrical contact, it'll cause problems and tell the printer there's no cartridge or a bad cartridge in there. Also you can try resetting the cartridge and put it back in. Make sure they're seated firmly, usually there will be a "snap" or a lever to close on them, but I'm guessing you probably checked that. Will it do a test print? What kind of printer? Check the cable connection to the printer, assuming it's connected by a cable. If it's a wireless connection that can open up another can of worms.