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josephfuentes

Newbie needs advice

J
8 years ago

Not sure if this is the right place to post this... We're having our bathroom renovated and naively agreed to have the contractor buy some of the materials (thankfully not all).

So last night, we found out that they installed a different floor heating element than what we had discussed (and different from what they were billing us for). We asked to see the receipt because we were being billed for the more expensive brand that we wanted, but they had installed the slightly cheaper alternative. We were told that they didn't have receipts for that. They don't have receipt for the stone slab of caesarstone either.


is this normal? Shouldn't they have receipts for everything? The problem, we realize now, is that we didn't agree on an overall price beforehand. What is our recourse now that we are in this situation?

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