Re download your drivers from the site. That might help. Everything is in such flux. I hope this doesn't have a redirect choose your OS and try again: Here is a link that might be useful: HP software for C5180

Owbist, The site U sent me is great..I looked at MANY sites but none was as good as this one. It did answer some questions for sure. I know how to change the setting to Best..normal & Draft BUT it won't let me change. The dot is in normal & I can't change it as the best & draft are grayed out. I guess I'm gonna have to call HP on the phone.. I don't like to as I can't understand most of them..They are in India. I tried once already & it disconnected. I'll try tomorrow & maybe I'll have better luck. Thanks & if U or anyone knows how to make them active please help me. You speak much clearer than India does :-) Dar

HP makes a good printer, and they finally caught on to the idea of long-life inks. If you plan to print photos or other "art" that you intend to last a long time, research the quality of the ink offered by the manufacturer. Some inks will not last more than a few months before fading or changing color. AFA ink usage, be aware that many HPs come from the factory with "starter" ink cartridges which are not anywhere near as full as the replacement cartridges you buy later. HP still includes print heads as part of the cartridge, however, so when you change out the cartridge, you change out the print head. HP carts are more expensive, as a result, but you don't end up dumping the printer because it needs an expensive print-head replacement.

It sounds like a problem with the circuit board. I've replaced several and never seen any obvious damage. Their tech support has always been prompt and helpful when I've called, and circuit boards are about $65 from Amazon. Chamberlain Tech Support