Front loaders take longer. That's just the way it is. And keep in mind if you use the heater it will add time to it and if you use the hottest setting it will add significantly because it has to heat the water. An hour to two hours per load is very common on a front loader. Now if you get a top loader with a heater, it too will take a lot longer to heat the water. A year or two ago there were several people buying this series of machines. Virtually all gave excellent reviews out of the gate but as far as long-term Ihaven't really seen much. Seems like the ones who got them aren't around anymore. That could mean they're very happy with them and chugging along washing away. I would think if they were irate with them, they'd be back to complain about them, wouldn't they? Unless they were banned or something. So, sometimes no news can be good news. If you know any appliance repair people you could ask their opinions. Might even be worth a few phone calls around to some reputable repair shops and solicit their views. Wouldn't be gospel, but might give you some more to think about. Wish I could be of more help to you!

I've lurked here for a number of years through kitchen remodeling and house building. Thanks for all the years of help. This thread prompted me to finally join and hopefully spare others from my adventures with GE Right height. I had a Kenmore HE4T selected with the help of this forum that lasted 9.5 years until a controller board made it too expensive to repair. Last December 2013, I bought the GE Right height thinking it would meet my needs for water conservation and large capacity. The unit I received had problems from the day it was delivered: it banged loudly on the side of the washer cabinet every time it entered the spin cycle with a large or heavy load and moved across the laundry room floor. Yes, the machine was level. Yes, it had been installed by certified Lowes' installers. Yes, the shipping bolts were removed and yes, it functioned perfectly when it was empty or had a very small load. By large load, I mean, the number of towels and clothing listed in the washer manual as a typical load. Everyone should be aware that the GE warranty only covers REPAIR of the unit, not replacement. Thinking it was operator error, I waited until April and tried everything I could think of or could find suggested elsewhere to correct the banging. This was past the Lowes' return date so I was out of luck. In April 2014 I contacted GE warranty service at the suggestion of their on-line help desk. It took three weeks for a technician to arrive, This man said he had never seen the Right height machine before, didn't open up the unit, but told me there was a problem with a broken strut on the wash basket. There might have been, I don't know. There was a rattling sound like ball bearing sliding in a tube when the interior tub was turned. Technician 1 ordered a new wash basket and told me it would take another three weeks before the part would arrive and he would return with a partner to replace it. The part arrived in seven business days. Calls to the repair service said "too bad" we had to wait the three weeks. Now it was May, the part sat in my garage and a lone technician arrived to install it. Technician 2 looked at my washer, listen as I demonstrated the banging and "walking", and said he, too, had never seen the machine, but Technician 1 was wrong, there was nothing wrong with the machine. He adjusted a shock absorber and leveled the machine again. (All directions showed level before this man arrived). He said I would have to live with it, but he would return the useless wash basket to GE. Needless to say, I was not happy. I called both GE and Lowes asking for a replacement machine. At this time I met the GE consumer advocate who told me about the repair only limitation of the warranty. Lowes went so far as to arrange a third visit from the same authorized repair service. Not much help, but what did I have to loose? Three weeks later in June 2014, I had a third visit from Technician 3 who saw the same problems with the banging and the machine walking. This tech at least took the back off the machine, tightened a couple of springs, and rerouted the drain hose. He told me this machine had a Samsung interior and he had fixed it "for now." At least the man was honest, two days later, we were back to banging on the cabinet and walking across the floor at high speed spin. In the interim, I received a bill from the repair company for rejected warranty service because GE had classified Technical 2's visit as "consumer education." The technician listed his services as adjustment on the receipt he left with me. That is another ongoing story about a disputed bill. By August I had had enough. I went to Sears to look at the Kenmore Elites. I started with a 4.3 cubic ft that I thought would meet my needs. It turned out to be too small for the laundry generated by a cancer patient and an active quilter, but it is a good machine. No problems with banging or walking or water that doesn't drain. I learned from the Right height and sent it back within the exchange period. Then I got the Kenmore Elite 5.2 41072 another member was asking about. It's made by LG and is virtually identical with the mega sized LG. Yes, it's huge and I've been able to wash the king sized quilts, pillows and 8 yards of fabric with no trouble. Keep those extra towels handy for balancing the small loads, but it hasn't been a big deal. After 4 washers in less than a year, I think I've found something that works. You will find a few other complaints like mine about the GE right height, maybe those are the rotten apples in the barrel. The moral of this story is "get a machine that can be repaired where you live." I would have loved an Electrolux but nobody within 90 miles of my house can repair it. I am through with repairmen who can't do anymore than I can by reading off computer screens. I hope this will save some others from paying the expensive Stupid Tax I've paid in 2014.

I also find it odd that the replacement washer had the same issue. It makes me feel like _I'm_ not using the washer correctly. But, this isn't my first front loader, and with a household of 3 adults, we don't do that much laundry. I know the shipping bolts were not removed until delivery. However, they did place the washer and dryer on their backs outside my home to screw in the pedestals before bringing the units into my house and up the stairs. I don't think they removed the shipping bolts until the washer was in my house on the second floor. The one to two week turnaround time to get a service appointment has been standard during this washer/dryer saga. I'm not sure if the Sears services all appliance brands they sell, or just Kenmore, but in either case they are 'backogged' enough that this much time is needed to get an appointment.

I am considering repairing my FOUR year old GE(model#A13817EMC2430/s/nVL202455T/WHDVH626FWW/made in P.R. China.) profile stacked washer/dryer. My 4 YEAR OLD GE washer which was professionally installed constantly leaks in the front, especailly when washing towels. It also vibrates a lot, and is very noisy, the machine has literally walked. I continuously wipe the front gasket to try to alleviate this problem, however it persists. The washer is on the second floor, which I understand is a stability problem for many washers. I am trying to make a decision to repair or buy new. I tried to contact GE by phone and they were having technical issues and said to call back. I just tried to contact them by email, however the site would not accept an email unless you enabled cookies. I am Frustrated that it is difficult to contact GE to inquire about these issues. I have also researched some stability pads/vibration stands, one is a whole pad for the bottom of the machine, it retails for approx $299.00. I researched the new model Miele, however it is not sold in the states as of yet. I do not want to spend $$$ on a repair or after market products then experience the same problem months from now. The machines (washer and dryer) are located on the top floor and are difficult to move up the stairs, so I am willing to spend more on a machine that will last more than 4 years. If I have to spend what I spent on this GE machine every four years it will be considerably more $$$ than buying the more expensive brand that lasts. I am also concerned about the integrity of my floor since this GE machine leaks so much. I would like to make a decision soon. Any experience with the stability stand or pads?â¦Repair or Ditch the GE? $$$$?