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drcindy1

stopper on my bathroom sink won't seal

8 years ago

Hi all,

I have a hansgrohe fixture in my master bathroom that I've had a good 2+ years. I had to clean it out the other day (hair), so I unscrewed the stopper, cleaned it, and replaced it. Now the seal isn't tight and it won't hold water in the bowl. It's driving me nuts! I took the whole apparatus apart several times today and can see nothing wrong. When I pull up on the rod the stopper looks closed but still isn't tight. Any advice? I truly don't know what else to do.

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