need help finding laptop/notebook
11 years ago
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- 11 years agolast modified: 11 years ago
- 11 years ago
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Need help for my husband about his laptop with Vista
Comments (11)There's nothing wrong with Vista and I think you should look a little deeper for your problem. I went with my girlfriend last week and she purchased a Toshiba Satellite laptop with Vista Home Basic Edition, 2GB RAM, 200GB Hard drive. First thing I did was remove Norton 360 through control panal/uninstall and then install AVG Anti-Virus. She wanted Photoshop installed, no problem. Next was Microsoft Office 2007, started installing and bam computer shuts down completely. I think heat, you know that they are always warm on the bottom, but no as long as there is a little clearance on the bottom for air, they'll run for hours and days on end. Decided to uninstall the trial of the preinstalled Student Microsoft Office thinking there was a conflict with the Pro version I was trying to install, went to control panel/uninstall and tried to remove the student version, bam again computer shuts down completely. Did a search on the internet for vista shuts down and the best info I could find was that it's programs running in the background causing conflicts. I remembered the Norton Removal Tool and downloaded, ran and removed all traces. Went to msconfig and took a look at the programs running at startup and thus running in the background, installed CCleaner ccsetup209_slim.exe, my preferred tool (Tools/Startup) for disabling startup and unnecessary programs from running in the background. After that Microsoft Office installed perfect and the machine has never shutdown again. Next time I have the laptop, all the bundled software is coming off, who needs it. So what I'm saying is that there is a conflict with a program that's running in the background and whatever you're doing at the time the machine shuts down. Duel boot is fine, you'll need an XP disk, $100 or less. Make a separate partition to install it on. Really very simple, less than an hour if you know what your doing. With a duel boot, you're given the choice or either booting into XP or Vista or set one as the default. I have both, doesn't matter which I use, both perform equally. First thing I'd do is remove all the bundled software that came with the machine that you don't need, especially Norton that comes preinstalled with the Toshiba Satellite and get a good Anti-Virus program. You should also have Vista Service Pack 1 installed by now....See MoreNeed help getting connected with a laptop
Comments (10)As Mikie mentioned, dial-up routers are pretty are rare these days and the ones that do exist are going to be used or rather expensive. She probably doesn't really need one. If she is going to use dial-up, you need to find her an ISP that provides dial-up service. I don't know who they are any more but Google should be able to help. She doesn't need to contact the phone company unless she wants DSL. If she happens to be on one of the restricted minute phone plans, she'll need to change that. Dial-up is just like a voice call and would count toward her call allowance. Unless the laptop has a built in modem, she's going to need an external one that connects via USB. With that setup, there will be no need to worry about wireless networking....See MoreDesperate need of help. Laptop has Fatal Sys Error
Comments (33)fwiw I've run startup repair on win7 a few times. It needs to be run back to back without trying to boot into windows, or it looses count and runs the same first run repair process each time. With my laptop, when startup repair finishes and restarts the computer, then I have to push my boot from cd key quickly again or its lost that ability to count. It would tell you in the reports run once, 2x or 3x. First run is I dont remb, 30 or 40 minutes for win7. Second run is maybe just 2 minutes. Third run would be the same quick, or slighly quicker than 2nd run. And it aways says something about 'startup repair can not repair this computer automatically' I assume it says this because nothing was wrong. I just wanted my partition tables/names microsoft style after using a 3rd party tool to resize partitions....See MoreNeed help fixing DH laptop
Comments (21)Zep, here is the first thing that you asked for. Sorry I have company....grandkids and I never know when I will be able to get on here. MiniToolBox by Farbar Ran by BB (administrator) on 18-11-2011 at 11:32:47 Windows 7 Home Premium Service Pack 1 (X64) *************************************************************************** ========================= Event log errors: =============================== Application errors: ================== Error: (11/16/2011 09:54:17 PM) (Source: Microsoft-Windows-CAPI2) (User: ) Description: Failed extract of third-party root list from auto update cab at: with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. . Error: (11/16/2011 09:53:48 PM) (Source: Microsoft-Windows-CAPI2) (User: ) Description: Failed extract of third-party root list from auto update cab at: with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. . Error: (11/16/2011 09:53:43 PM) (Source: Microsoft-Windows-CAPI2) (User: ) Description: Failed extract of third-party root list from auto update cab at: with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. . Error: (11/16/2011 09:53:39 PM) (Source: Microsoft-Windows-CAPI2) (User: ) Description: Failed extract of third-party root list from auto update cab at: with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. . Error: (11/16/2011 09:53:10 PM) (Source: Microsoft-Windows-CAPI2) (User: ) Description: Failed extract of third-party root list from auto update cab at: with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. . Error: (11/16/2011 09:53:02 PM) (Source: Microsoft-Windows-CAPI2) (User: ) Description: Failed extract of third-party root list from auto update cab at: with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. . Error: (11/16/2011 11:33:22 AM) (Source: Microsoft-Windows-CAPI2) (User: ) Description: Failed extract of third-party root list from auto update cab at: with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. . Error: (11/16/2011 11:33:22 AM) (Source: Microsoft-Windows-CAPI2) (User: ) Description: Failed extract of third-party root list from auto update cab at: with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. . Error: (11/16/2011 11:31:44 AM) (Source: Microsoft-Windows-CAPI2) (User: ) Description: Failed extract of third-party root list from auto update cab at: with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. . Error: (11/16/2011 11:31:44 AM) (Source: Microsoft-Windows-CAPI2) (User: ) Description: Failed extract of third-party root list from auto update cab at: with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. . System errors: ============= Error: (11/18/2011 09:40:29 AM) (Source: Service Control Manager) (User: ) Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect. Error: (11/18/2011 09:39:54 AM) (Source: Service Control Manager) (User: ) Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect. Error: (11/17/2011 10:36:14 AM) (Source: Service Control Manager) (User: ) Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect. Error: (11/17/2011 09:07:01 AM) (Source: Service Control Manager) (User: ) Description: The Windows Defender service failed to start due to the following error: %%1053 Error: (11/17/2011 09:07:01 AM) (Source: Service Control Manager) (User: ) Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Defender service to connect. Error: (11/17/2011 06:33:51 AM) (Source: Service Control Manager) (User: ) Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect. Error: (11/17/2011 06:26:18 AM) (Source: Service Control Manager) (User: ) Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service. Error: (11/17/2011 06:26:08 AM) (Source: Service Control Manager) (User: ) Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect. Error: (11/17/2011 06:25:09 AM) (Source: Service Control Manager) (User: ) Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect. Error: (11/16/2011 09:35:27 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: SYSTEM) Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Windows Internet Explorer 9 for Windows 7 for x64-based Systems. Microsoft Office Sessions: ========================= Error: (11/16/2011 09:54:17 PM) (Source: Microsoft-Windows-CAPI2)(User: ) Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. Error: (11/16/2011 09:53:48 PM) (Source: Microsoft-Windows-CAPI2)(User: ) Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. Error: (11/16/2011 09:53:43 PM) (Source: Microsoft-Windows-CAPI2)(User: ) Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. Error: (11/16/2011 09:53:39 PM) (Source: Microsoft-Windows-CAPI2)(User: ) Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. Error: (11/16/2011 09:53:10 PM) (Source: Microsoft-Windows-CAPI2)(User: ) Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. Error: (11/16/2011 09:53:02 PM) (Source: Microsoft-Windows-CAPI2)(User: ) Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. Error: (11/16/2011 11:33:22 AM) (Source: Microsoft-Windows-CAPI2)(User: ) Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. Error: (11/16/2011 11:33:22 AM) (Source: Microsoft-Windows-CAPI2)(User: ) Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. Error: (11/16/2011 11:31:44 AM) (Source: Microsoft-Windows-CAPI2)(User: ) Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. Error: (11/16/2011 11:31:44 AM) (Source: Microsoft-Windows-CAPI2)(User: ) Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. =========================== Installed Programs ============================ Acrobat.com (Version: 1.6.65) Adobe AIR (Version: 1.5.0.7220) Adobe Flash Player 10 ActiveX (Version: 10.3.183.10) Adobe Reader X (10.1.0) (Version: 10.1.0) AMD USB Filter Driver (Version: 1.0.10.84) Atheros Driver Installation Program (Version: 5.2) ATI Catalyst Install Manager (Version: 3.0.732.0) Atlantis Quest 1.0 avast! Free Antivirus (Version: 6.0.1289.0) Big Fish Games Client (Version: 1.4.0.11) Catalyst Control Center - Branding (Version: 1.00.0000) Catalyst Control Center Core Implementation (Version: 2009.0702.1239.20840) Catalyst Control Center Graphics Full Existing (Version: 2009.0702.1239.20840) Catalyst Control Center Graphics Full New (Version: 2009.0702.1239.20840) Catalyst Control Center Graphics Light (Version: 2009.0702.1239.20840) Catalyst Control Center Graphics Previews Common (Version: 2009.0702.1239.20840) Catalyst Control Center Graphics Previews Vista (Version: 2009.0702.1239.20840) Catalyst Control Center InstallProxy (Version: 2009.0702.1239.20840) Catalyst Control Center Localization All (Version: 2009.0702.1239.20840) ccc-core-static (Version: 2009.0702.1239.20840) ccc-utility64 (Version: 2009.0702.1239.20840) CCC Help Chinese Standard (Version: 2009.0702.1238.20840) CCC Help Chinese Traditional (Version: 2009.0702.1238.20840) CCC Help Czech (Version: 2009.0702.1238.20840) CCC Help Danish (Version: 2009.0702.1238.20840) CCC Help Dutch (Version: 2009.0702.1238.20840) CCC Help English (Version: 2009.0702.1238.20840) CCC Help Finnish (Version: 2009.0702.1238.20840) CCC Help French (Version: 2009.0702.1238.20840) CCC Help German (Version: 2009.0702.1238.20840) CCC Help Greek (Version: 2009.0702.1238.20840) CCC Help Hungarian (Version: 2009.0702.1238.20840) CCC Help Italian (Version: 2009.0702.1238.20840) CCC Help Japanese (Version: 2009.0702.1238.20840) CCC Help Korean (Version: 2009.0702.1238.20840) CCC Help Norwegian (Version: 2009.0702.1238.20840) CCC Help Polish (Version: 2009.0702.1238.20840) CCC Help Portuguese (Version: 2009.0702.1238.20840) CCC Help Russian (Version: 2009.0702.1238.20840) CCC Help Spanish (Version: 2009.0702.1238.20840) CCC Help Swedish (Version: 2009.0702.1238.20840) CCC Help Thai (Version: 2009.0702.1238.20840) CCC Help Turkish (Version: 2009.0702.1238.20840) Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000) CyberLink DVD Suite (Version: 6.0.3101) D3DX10 (Version: 15.4.2368.0902) Enchanted Cavern Galapago FREE Google Toolbar for Internet Explorer (Version: 1.0.0) Google Toolbar for Internet Explorer (Version: 7.2.2308.2056) Google Update Helper (Version: 1.3.21.79) Hewlett-Packard ACLM.NET v1.1.1.0 (Version: 1.00.0000) HiJackThis (Version: 1.0.0) Homepage Protection (Version: ) HP Advisor (Version: 3.2.8946.3086) HP Customer Experience Enhancements (Version: 5.7.0.3036) HP DVD Play 3.7 (Version: 3.7.0.6623) HP Games (Version: 1.0.0.71) HP Quick Launch Buttons (Version: 6.50.3.1) HP Setup (Version: 1.2.3220.3079) HP Smart Web Printing (Version: 131.1.35898) HP Support Assistant (Version: 6.0.5.4) HP Update (Version: 5.001.000.014) HP User Guides 0148 (Version: 1.01.0005) HP Wireless Assistant (Version: 3.50.9.1) IDT Audio (Version: 1.0.6225.0) Java Auto Updater (Version: 2.0.6.1) Java(TM) 6 Update 14 (64-bit) (Version: 6.0.140) Java(TM) 6 Update 29 (Version: 6.0.290) Junk Mail filter update (Version: 15.4.3502.0922) LabelPrint (Version: 2.5.1913) LightScribe System Software (Version: 1.18.6.1) LSI HDA Modem (Version: 2.1.94) Mahjongg Artifacts: Chapter 2 Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300) Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319) Microsoft Application Error Reporting (Version: 12.0.6015.5000) Microsoft Live Search Toolbar (Version: 3.0.560.0) Microsoft Office Home and Student 60 day trial Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6425.1000) Microsoft Silverlight (Version: 4.0.60831.0) Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000) Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053) Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053) Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001) Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336) Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161) Microsoft Works (Version: 9.7.0621) MSVCRT (Version: 15.4.2862.0708) MSVCRT_amd64 (Version: 15.4.2862.0708) MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0) MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0) muvee Reveal (Version: 7.0.40.10061) Power2Go (Version: 6.0.3101) PowerDirector (Version: 7.0.3101) PowerRecover (Version: 5.5.1923) Puzzle Odyssey QLBCASL (Version: 6.40.17.2) Realtek 8136 8168 8169 Ethernet Driver (Version: 1.00.0007) Realtek USB 2.0 Card Reader (Version: 6.1.7100.30094) Slingbox - Watch Your TV Anywhere (Version: 1.0.0) SlingPlayer (Version: 1.04.0206) Synaptics Pointing Device Driver (Version: 13.2.4.12) Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1) Windows Live Communications Platform (Version: 15.4.3502.0922) Windows Live Essentials (Version: 15.4.3502.0922) Windows Live ID Sign-in Assistant (Version: 7.250.4225.0) Windows Live Installer (Version: 15.4.3502.0922) Windows Live Language Selector (Version: 15.4.3502.0922) Windows Live Mail (Version: 15.4.3502.0922) Windows Live Messenger (Version: 15.4.3502.0922) Windows Live MIME IFilter (Version: 15.4.3502.0922) Windows Live Movie Maker (Version: 15.4.3502.0922) Windows Live Photo Common (Version: 15.4.3502.0922) Windows Live Photo Gallery (Version: 15.4.3502.0922) Windows Live PIMT Platform (Version: 15.4.3502.0922) Windows Live SOXE (Version: 15.4.3502.0922) Windows Live SOXE Definitions (Version: 15.4.3502.0922) Windows Live Sync (Version: 14.0.8064.206) Windows Live UX Platform (Version: 15.4.3502.0922) Windows Live UX Platform Language Pack (Version: 15.4.3502.0922) Windows Live Writer (Version: 15.4.3502.0922) Windows Live Writer Resources (Version: 15.4.3502.0922) Yahoo! Detect ========================= Memory info: =================================== Percentage of memory in use: 42% Total physical RAM: 2812.2 MB Available physical RAM: 1610.9 MB Total Pagefile: 5622.59 MB Available Pagefile: 3896.3 MB Total Virtual: 4095.88 MB Available Virtual: 3982.32 MB ========================= Partitions: ===================================== 1 Drive c: () (Fixed) (Total:219.48 GB) (Free:180.2 GB) NTFS 2 Drive d: (RECOVERY) (Fixed) (Total:13.11 GB) (Free:2.19 GB) NTFS ========================= Users: ======================================== User accounts for \\BB-PC Administrator BB Guest **** End of log ****...See More- 11 years ago
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