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The Kitchen Table

Oops!! I really screwed up!!

15 years ago

Updated my virus protection. Then did a few thing more and then hubby and I deceided to go from Office 2000 to Office 2007. Lost all my emails and addresses. Did post on computer forum and will have to do a rescue disk thing--so will have to find someone to help me out. Or I will probably crash the whole thing.

Still have 2 different emails, just lost lots of stuff.

Marie

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Comments (4)

golfergrrl
15 years ago
Updating your virus protection program and updating your Office program shouldn't affect your email program at all.
What else was done?
What email client do you use?
vala55
15 years ago
See if you can do a system restore to a previous date. When I do that I choose to pick my own date, maybe a couple of hours before the problem.

When I do this I click on, start, programs, then accessories and system tools. You will find systems restore there. then follow the instructions.
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I could download the driver but I didn't know what OS. What Operating System are you using. (XP/Vista/W7) A complete system restore back to "like new" condition will destroy all data added to the computer since it was new. It's an straight forward process to do. Tell us your computer make and model number and we can walk you through it. What computer do you have and what operating system do you use. Pooh Bear
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cynic
15 years ago
Beware, a "rescue disk" is likely only going to format and reinstall your operating system back to its initial state. It's not a restore from a backup. I assume you didn't have anything backed up?

If you have Windows 7 then a system restore might help. What Windows version do you use, which version of Office 2000 did you have and which version of Office 2007 did you install?

What other things did you do and what email client do you use? Doesn't the client open?

If you're using a webmail, then everything should be on the internet. If you have a pop/smtp account it may or may not be on the server, depending on your settings and the individual email source.
ravencajun Zone 8b TX
15 years ago
it makes it very difficult when you post on other places beside computer help, then those of us on computer help are giving you suggestions not knowing that other sources are also making suggestions that you may be trying. It really confuses the issue. Please always let us on computer help know the things you are trying so we know what has been done and what has not been tried.

using any windows restore disc is not going to fix this problem it will not bring it back if it was removed. If you meant you might try some type of file recovery you may be able to do that.
Have you tried a system restore? That is always my first course of action to try it is fast easy and if it does not work you can always reverse it.

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