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eld61

FedEx and Chewy

6 hours ago

The last order of dog food was thrown on my front lawn on a very sunny day. My front door has a small covered porch and all deliveries are always placed near my front door.

I called Chewy and asked why my order was put in the middle of my ftont yard rather than on the porch.

They said they would leave a note for Fedex.

Fast forward tontoday, a very rainy day. My package was left in front of my garage! Luckily I found it before it got too wet.

I called Chewy and the rep was very sympathetic.. She now put a note on my actual account for Fedex to see.

She is sending me another bag of dog food, and as she put it, “ Not becaused you asked ( which Indid not), but we want to make things right. “ She also wants to see what happens when this box gets delivered!

I am flabbergasted. In what universe would a customer want a package delivered in the middle of a lawn or outside of a garage on a rainy day when there is an accessible covered porch?Very strange.

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