Hubs worked for Amazon. I'm not surprised they are getting glitchy. They have gotten too big, too fast and are having trouble managing and keeping staff. These ideas look good in the board room but don't always play out well in real life. I expect more to come . . . I have downsized my Amazon ordering. The biggest problem is managing inventory. It's all done by machines, but without people maintaining them, using them properly, problem solving, etc. glitches happen and then they cause magnified problems down the line . . .

Unless I am missing something, your issues are with the shipping carriers. I have been experiencing shipping delays from organizations other than amazon-- my trunk club delivery is marked as delayed in the tracker and quite a number of others have been delayed without acknowledging the delay. My two recent amazon packages were delivered in 1 day.

Not sure what is causing the delays-- weather? drivers with covid? lazy days of summer? who knows.

I love Amazon. I'll probably curse myself, but I rarely have a problem and when I do, their customer service is great. We are getting two new Amazon facilities in big cities near us. I order everything from TP to cleaners, to hair products, etc. etc. etc. Can you tell I hate to shop???

It sounds like the problem for your delivery to your son was more with UPS than Amazon.

We live near a huge distribution center so our deliveries are usually next day. But, I just had an order that shipped and then nothing. So I checked my account and there was note that the package was damaged and I wouldn't be getting it.

No word of refund or re-order, it was very odd. So, I contacted customer service to see what was going on. I had to request a refund and then order the items again.

I agree with the others who said it seems your problems are caused by the shipping service and not Amazon. Amazon has no control over what happens to a package once it's shipped. I try to always order items that are shipped by Amazon and not a seller to avoid problems. Due to Covid + disabilities I'm forced to do most of my shopping online and shop on Amazon a lot.

What the heck do they put in Temptations treats that makes cats like them so much? It's like crack!

We've been having major problems with a few FedEx deliveries. They constantly change which date it will arrive and will show "out for delivery" only to return the item to a shipping facility and push the date out again.

So far pretty good luck with Amazon although we've had at least one package delivered to a neighbor's doorstep. Somehow Amazon seems to think it's my problem to find out which neighbor and try to retrieve the package. To be clear our house number is very clearly labeled on the curb, the mailbox, and the house itself. I assume the delivery driver is just not paying close attention (maybe overworked?). But it sure seems like they should be taking responsibility for their driver's error.

The problem is with the UPS drivers in Florida, and who knows how mine got lost after it was shipped.

My son's address was easy to find on gps and google maps, but the drivers simply couldn't find it day after day, or when they did find it, the business was closed. UPS had instructions on the hours to be delivered which they kept ignoring.

No one's in charge of all packages.

I dunno, I'm just glad it's over.

When my UPS driver has a moment to say hello, i’m amazed by the number of stops he must accomplish. back in the winter my mail never came before 6pm. tough days to be a delivery person.

Im in a beach community and house numbers can often seem haphazard. more often than not, when i get a notification that something that i ordered has been delivered ”to my door” i know its time to start looking on the porches of other cottages. Whats infuriating is that some drivers get it right everytime so i know it can be done

Last 2 "deliveries" went to wrong address, the picture was not my house. Am seeing a lot of Amazon labeled trucks in the area. Concerned about the long term consequence of increasing dependence on Amazon.

Agree, Temptations treats have an addictive ingredient.

I do think AMAZON has stake in their delivery services. They have to if they want to keep a high standard of performance. Customers don't care HOW they just want what Amazon promises to happen. They want their products in a timely manner!! My experience this summer has been frustrating. My orders have been of two or more components. The first experience I only got half the order, had to re order but there was no way to only order the half I didn't get, if I didn't want to be charged again. I ended up with half an order of repeats and Amazon had no interest in getting the duplicate back! Next I ordered a flag and pole...pole came no flag so I thought HERE WE GO AGAIN. The flag arrived yesterday--two weeks after the pole but a week earlier than the FEARED "must re-order' date. Tracking the orders is not possible as it shows if one of the two is delivered they both are AND THEY AREN'T always. Whose 'fault' was it??? IDK!! Amazon is who I ordered through, they get MY money so it's Amazon, I feel is 100% responsible for getting me the products in the time THEY SAID they would.

Wait, Funky’s trunk order is delayed?? I look forward to those posts.

Ditto Arcy! The same day I ordered my son's things, an hour later I ordered a pair of shorts he wanted, which made it two different orders. His shorts arrived in the mail two days later because it was in a lightweight plastic bag. But their UPS, oh lordy!

Amazon doesn't use UPS here except once in a blue moon. Our poor mailman delivers large boxes of dry pet food, cat litter, all that stuff and sets it on the porch. I adore him, he has a sense of humor and I apologized on cat litter day when two boxes in the same package arrived. He laughed and said he's used to it.

One UPS driver was very irritated with me last year when I refused to accept DIL's big box and take it up to his house because the UPS driver apparently can't read the first name on the box or the address even though it's on both our mailboxes, and there are two driveways. When UPS or FedEx pulls up in our driveway I know if I'm expecting anything and most of the time I'm not (amazon, mailman, lol), so I have to run to the front door because I know it's to my DIL and they'll set her box on my porch then take off. For a few weeks I had to tape a note on my door telling the delivery guys what our address is, and what our address isn't. :)

I caught the driver putting DIL's package on our porch and I asked who the package was for and when I told him it goes to the house on the hill behind us he asked if I'd take it there. Oh no, I'm not getting into that habit. At my age sometimes that one minute uphill walk will kill me if it's super hot. lol

I gave him this look then he said curtly "Nevermind" then leaves. Tough.

I think with increased demand for drivers, we are getting some inexperienced folks on these routes. We used to know our UPS driver by name, and we had his cell number and vice versa.

Our house is confusing, It has 2 driveways, is pretty much surrounded by patios and porches and has many exterior doors. The front door is barn doors and not 100% clearly the front door, but I would think our new pathway should have cleared up any ambiguity. I should think you would drop things closest to the mailbox but maybe that's me.

My sister sent my DS a get well gift, and we never recd it. They swore it was "left on the porch." We scoured the exterior, no box. I asked if they had a picture of the delivery (I am waiting for an art installation of delivery photos) but no. They sent a new box.

Next day, we discover the box inside where our indoor pool is. It does have a stone floor like the patio, and many french doors, but not sure how they'd call it a porch.

Best to your son, Oak.

Thanks, Mtn. Back when I was expecting DS1, several of my friends were also expecting. At get-togethers we'd always joke around and said the UPS guy was the daddy, because he was HOT. It was sad when he took a different route because he worked for quite a while on our route.

However, such things do happen in small towns. In my small town a well-respected married lady did get pregnant by the UPS guy and they later married. hee hee.

Just today I received a phone call from "Amazon." It was pre-recorded saying when I placed my order this morning...they didn't name what I ordered, but I ordered two containers of Temptations, the recording said there was a charge of $399.99, and if I didn't make the purchase to call a certain number. I didn't and looked it up, it was a scam of course.

Delivery world wide is getting worse, especially imports to the states.

I'm another who loves Amazon and am so grateful to have had them during the pandemic. I've had very, very few glitches and am quite willing to cut them some slack when there is one. Perhaps I've just been lucky?