Thanks Phyllis! Yes I have seen that idea as well as using a 5 gallon white plastic jug from laundry softener and cutting a hole, or a big white plastic basin. A lot of the success depends on the strength of the lamps you use outside to light up the inside of the container. And if you have a DSLR with a flash that can be tilted up towards the ceiling or behind, you can use an airline barf bag (excuse the term) slipped over the flash attachment to diffuse the light. I'm uploading these tutorials onto their own blog, at the rate one per week, with links to other interesting places and will also be adding some sections on using a DSLR: aperture and depth of field, understanding f stops, shutter speed, bracketing exposures and a little more. SharonCb

I'm with you lowspark, as far as blaming the training. I'm a business owner, and the way our employees communicate with anyone who calls my business is extremely important to me. Every scenario is thought out, nothing is left to chance. I have a friend who owns several fast food franchises. He and his wife started with one and did all the work - along with recruiting her brother and sister. Now he pays well to have excellent management. Small franchises are either manned by an owner/operator, or by hired hands with no real manager on site. Guess which ones you get better service at? Some franchises require an owner/operator or an investor with experience in that franchise. It doesn't do all the rest of the franchises any good if there's the few that are poorly-run. People don't think it's just the one franchise. They think, "all Acme Burgers are bad!" Jerzeegirl, please reconsider not talking to the owner. You may be saving someone their entire livelihood, as most small franchises like Subway are "subsistence" shops - they bring in just enough profit for the owner's family to live on. The real problems are with large corporations/public companies (like certain phone carriers, department stores, gorcery stores) who don't foster good service, and there's noone to complain to and noone cares.

Although I know the staff often has to wait for the cardco to pay, I often put the tip on the charge and I usually round off so the bill is an even dollar amount or at least on a half dollar. For instance if the bill was $10.50, I'd put $1.50 tip and make it $12 or $2 and $12.50 (or there's the rare time when it was so outstanding it warranted more) and that way it makes it easier as I skim the charge statement. I knew I was there and the amount looks right. I don't like to carry a lot of cash plus I get a cashback bonus on my CCs. I've often left a cash tip and just put a cancelled zero in the tip line. I wouldn't put a note that it was cash or whatever. If the service was horrible, they don't get a tip, or they get the penny tip. It's seldom that happens, but has. Keeping coins or adding to an executed charge statement is a theft. Will the police like to prosecute a 22¢ theft? No, but they should be called anyway. I wouldn't be above embarrassing the daylights out of a petty thief and a manager who won't take action on it. Not going back, if you like the place and food is cutting off your nose to spite your face. Stand up for yourself. I remember years ago a pancake house chain would add a tip automatically to the bill. I never liked that but I knew about it. If the service wasn't good, we'd REALLY make noise about it and would be expecting everything to be perfect if they expect to set the tip. If it's a chain policy that you think is shady, contact your attorney general and make a complaint. They do prosecute places that scam. "Bullying the manager about a corporate wide policy? Good luck with that." I do have to agree with that. Our store policy was The customer is NOT always right! That said, if it's a legitimate dealing, that's one thing, but if it's a theft, that's different. You need to have your facts in order before making accusations, or go in and ask questions. But as a former manager and one who tended the customers and tills too, I can say that bullying only makes the bully look like an idiot. So just a word of caution.

Posted by canarybird (My Page) on Wed, Aug 5, 09 at 15:32 Food Photo Tips: Part 5 - Artificial Light Hi again everyone. I'm back with another entry on how to use your digital camera for taking tabletop photos. Finding the right illumination for taking food photos after dark can be even more challenging than finding the right window for daylight photos and much has been written about it. It would be an ideal situation if we all had a room off the kitchen with studio softbox lights set up over a table where we could just whip down the plated food, snap the shutter and then breeze back into the kitchen to serve the family dinner before it got cold. Those with large, well lit kitchens are lucky to have perhaps focal lights over a counter, or a well illuminated baking centre, ideal for photos. It is known that the larger the light source, the softer will be the shadows and conversely, the smaller and closer the light source, the sharper will be the shadows. So an ideal studio situation would be to have an illumination diffused enough so that it cast a flattering light without creating heavy shadows, used perhaps together with secondary lights and reflectors. Flash should never be used for food photos as it flattens the images so the result is most unattractive. But most of us have to cope with less than perfect conditions with over the counter strip lighting, lights in the stove exhaust hood, a lamp over the dining table or a small desk spot in a corner of the kitchen. This is an extensive subject which has turned into a large entry for today, so I'm going to separate it into paragraphs of different situations, showing how to cope with a certain type of lighting and equipment so you are able to digest it a bite at a time. 1. Worst Case Scenario - The Small Kitchen - One under-cupboard tube FLUORESCENT LIGHT: In this case, my tiny kitchen ...which has one old fashioned 8 watt fluorescent tube to illuminate the counter. Above you see the improvised studio: a white cutting board placed behind, a white paper towel as reflector hanging over the paper roll, a piece of white foam as reflector left, and the subject placed on a white paper napkin draped over two cereal boxes. Took just a minute to set up, and it worked fine, considering the less than ideal setting. Here's the result: Since indoor lighting is much weaker than daylight, the shutter speed of your camera will be slower, and the Scene settings such as Indoor, Candle and Available Light on your point & shoot will make that adjustment when you choose that scene. When the shutter stays open longer, any slight movement of the camera will cause a blurry photo. To put it simply, you really need a tripod when taking photos indoors after dark unless you can brace yourself and the camera so there isn't the slightest movement. To take this photo above in the weak light from the little 8 watt bulb I made several tries handholding the camera but without success, so I set up the tripod and was able to get a fairly decent photo. If you are trying to photograph your food in these light circumstances, you will need a tripod. In most cases there just isn't enough light to do it otherwise when avoiding flash. The camera was set to Scene: INDOOR, White Balance (WB) set to FLUORESCENT 1 (that's the first of those centipedes on your WB menu), and the Exposure Value (EV) was raised to 0+.3....that's one notch up from 0.0. More details on settings for anyone who likes to know: Shutter speed 1/25s Aperture.f/4.2 .ISO 800. How are you doing so far? I hope you find it still easy to understand. 2. Overhead Lamp - TUNGSTEN - single 60 watt bulb These are the incandescent light bulbs which are being phased out to be replaced by the new CFL (compact fluorescent lamp) bulbs which are much brighter at lower wattage and cooler temperatures. But many of us still have these in our homes and so I used this as an example of how to get by with just one such desk or floor lamp shining down on your subject. You may have to raise it up nearer to the lamp by using some books and a cloth covered tray. In this case I just put the plate on a small side desk under the light, and set up reflectors on either side.....the right side with the old photo frame and a piece of white printer paper clipped to it and on the left side another piece of white paper taped to the bookend. I'm quite pleased with the result, although it could have been a little brighter if I had used the EV (Exposure Value) button to lighten the photo with a setting of +0.3. Such a brightness can be adjusted in a post editing program. See what happens in the second picture when the AUTO white balance misread the light. This often happens when you forget to change it to TUNGSTEN, The camera in the left photo was set to Scene: PORTRAIT, White Balance (WB): TUNGSTEN, with no EV +/-. More details: Shutter speed 1/40 Aperture f/3.9 ISO 100 3. Overhead Lamp FLUORESCENT 1 1 CFL bulb Here I changed the incandescent (tungsten) bulb for a new compact fluorescent bulb (CFL) at 11 watts in cool daylight colour. Here is the picture that came from using that lamp, with the same setup as above in number 2, with reflectors either side. These bulbs are wonderful because they dont heat up, they use lower wattage for the same light intensity as a tungsten bulb and they last for ages. The camera was set to Scene: PORTRAIT, White Balance (WB): FLUORESCENT 1, with no EV +/-. More details: Shutter speed 1/40 Aperture f/3.5 ISO 100 4. Overhead Lamp and Small Spot FLUORESCENT 1 2 CFL bulbs Here is another setup on my desk, with a white paper sweep as backdrop , an overhead swivel desk lamp with a 15 watt CFL bulb and a mini spot light on one side with a 7 watt CFL bulb, the photo frame on the right as reflector with a piece of white printer paper clipped to it. If you were doing this in a photo studio, the lights used would be of a higher wattage and the whole setup would be more professional and perhaps the reflector on the right would be replaced by a third spotlight. The photo resulting from this homemade arrangement is on the right above. Ive used the first of the three fluorescent settings my camera offers. Its a little warmer than the other two. This is what happens when you mistakenly use a TUNGSTEN setting for your White Balance (WB) instead of a FLUORESCENT setting (Remember the centipedes). More about those CFL lamps: Heres the one in my desk lamp. It uses 15 watts and puts out the same light as a 75 watt tungsten bulb. Im also showing the card it came on as well as a closeup of the tiny 7 watt spot. You can see that the 15 watt bulb is rated as cool and it has a Kelvin value of 6400k. The Kelvin scale is one used to determine the temperature colour of light. The higher the number, the bluer or colder is the light. The lower numbers are for warmer light. The Kelvin rating of 5000k and 5500k are considered to be the same as pure white and noon sunlight and are therefore best for taking photos that resemble daylight. The store where I bought mine didnt have any at that rating but the 6400k , which you see marked on the card from the package, is also considered a daylight fluorescent lamp. If you need a warm fluorescent CFL for your house, look for a Kelvin rating around 3000k. Candlelight is rated at 1500k. The camera was set to Scene PORTRAIT, White Balance FLUORESCENT 1, with no EV +/- More details: Shutter Speed 1/25, Aperture f/4.0, ISO 100 5. Restaurants Overhead Tungsten Lamp(s) + Candles You may have to look underneath the lamp to see if its a tungsten (incandescent) bulb or a CFL (fluorescent) but when its combined with candlelight for a cosy romantic setting you could wonder what setting to use on your camera without resorting to flash. I would go for the INDOOR Scene setting and then try looking through the viewfinder with the White Balance (WB) set at TUNGSTEN and if everything looks blue, then you know you have to switch the White Balance to a fluorescent setting. The camera was set to INDOOR Scene, WB TUNGSTEN, with no EV +/- You could also try out the Scene setting of AVAILABLE LIGHT if you have that on your camera. It has a slower shutter speed so you will have to brace the camera and hold tightly and avoid any movement when you press the shutter. This is true of all photos you take in low light without a tripod. If there is more candlelight than electric light, try the CANDLELIGHT setting as well. A look through the viewfinder before snapping the shutter will tell you if the setting is right for that scene. You can ask your table partner to hold up a white napkin on the dark side of the subject to reflect some light onto it while you take the photo. I have done that. Of course it might attract some attention, but where we live there are many tourists and they often take photos of the food on their tables while on holiday, so here it's not unusual to do so. More details of 2 photos above: Shutter Speed 1/60, Aperture f/2.8, ISO 2500 Shutter Speed 1/20, Aperture f/2.8, ISO 2500 Another Restaurant Example: Overhead Tungsten Lamp : Here there must have been more than one bulb in this quaint array of bottles but you can see the atmosphere, bright on the table and indirect light on the diners. I believe I set the scene to PORTRAIT, but it could also have been INDOOR, The White Balance (WB) was set to TUNGSTEN with no EV+/- change. More details of first photo: Shutter speed 1/20 (Im amazed it turned out without blur), Aperture f/2.8, ISO 2500 Second photo of chips: Shutter Speed 1/125, Aperture f/2.8, ISO 2500. 6. Candlelight I didnt have a tripod for this but I braced myself and stopped breathing for a moment (not a good thing to do on your birthday) while pressing the shutter. Normally you would need a tripod for such a low light photo. I still dont know how it came out without blurring. The scene was set to CANDLELIGHT, White Balance (WB) AUTO and no EV+/-. More details: Shutter Speed 1/250, Aperture f/2.8, ISO 2500 Well I hope you have enjoyed reading today's entry and have found it useful. If you have questions please post them here or send me a PM. :-) Next week Ill show you how to make a mini light box and later well make a full sized one. I have mine started but need some more materials from the craft shop. In the meantime heres a preview of the mini light box and what you can do with it: So thanks for joining me. I'll be uploading the next installment soon. And please feel free to save the pages on your computer. Sharon (Canarybird) :-) (All text and photos copyrighted) Free for personal, non-commercial use Follow-Up Postings: o RE: Food Photo Tips: Part 5 - Artificial Lighting clip this post email this post what is this? see most clipped and recent clippings * Posted by happygram (My Page) on Wed, Aug 5, 09 at 23:53 You are completely awesome. I wish there were someone like you nearby who'd be teaching a photography course. Thanks so very much. Your time and effort are most appreciated. Mary o RE: Food Photo Tips: Part 5 - Artificial Lighting clip this post email this post what is this? see most clipped and recent clippings * Posted by shaun (My Page) on Sun, Aug 9, 09 at 9:03 If you published this in book form, it could be a Best Seller. Thanks. o RE: Food Photo Tips: Part 5 - Artificial Lighting clip this post email this post what is this? see most clipped and recent clippings * Posted by canarybird (My Page) on Sun, Aug 9, 09 at 19:34 Thank you Mary and Shaun. I hope you find some useful tips in these tutorials. :-) SharonCb