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angelaid

If they want their darn money, they should answer their PHONE!

18 years ago

I'm trying to help a friend get his debt under control. I've been trying to call AllianceOne (collection agency) for two days and, after going through the "menu" forever, no one has ever picked up the phone. AFTER TWO DAYS!

I found a fax number on the internet, the line has been busy for five hours now.

But their computer calls his phone five times a day! When he answers the phone, there's no one there.

I faxed a power of attorney and a request for a list of his accounts to another collection agency, here in town, yesterday and requested a balance on his account. Still haven't heard anything.

You would think they would jump at the chance to let someone pay their bill!

*vent over*

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