Quartz Installation Nightmare
12 years ago
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- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
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Is my lovely Zen Vanity an install nightmare?
Comments (6)Kitchen wall cabinets are only 12" deep. Deeper cabinets, like over the refrigerator ones are required to be attached to adjacent cabinets and side panels for additional support. Base cabinets sit on legs that support them. When you have a 21" deep vanity without support from below, it needs to be attached at multiple points on the wall. That requires blocking between the studs. And the internal frame that resists sagging. Much like the steel support frame that actually supports "floating" shelves. There is a lot going on that you don't see that makes it work. As I said, sure it can be done. But, it's not as easy as just installing a regular vanity that sits on the floor. That work isn't free, even if you DIY it. You still will have to buy plumbing parts and drywall to get it done. If you can't DIY it, then it's not going to be an inexpensive option....See MoreHardwood Floor Install Nightmare
Comments (10)This isn't the glue!!!! It is the installer that lacks a clean working area! He has not got the concept of cleaning glue smears when they happen. We all get "fat finger syndrome", but the key is to have your rag with a little mineral spirits handy to wipe not only the glue on the boards, but your fingers and hands, to keep them clean. I may miss a spot here or there, I am human, but if I look my floor over the very next morning, I can usually get the glue off, as I'm pulling my blue tape off. These floor stores, subcontract out the installations, rarely do they have an employeed workforce doing the work. Having no idea of the guys training or experience, the flooring store owner, will always take a subcontractor with a cheaper price, over the better quality installer with a slightly higher price. It has to take something like this, (and sometime not) for them to look for a better subcontractor to service their installed product sales. But they still dictate very low pay. It is a good thing he is ripping it up!! Some will make you go all the way to a courtroom, to get what you want....See MoreEng hardwood installation nightmare
Comments (6)I had a den and kitchen which flow together and a hallway which separate From other two rooms. Den kitchen had new plywood underlayment, the 80 sqft hallway was particle board. That is the reason they said they had to float all the floors, because they couldn't do two different installs on the same job.the hallway is on other side of house. I figurd they floated it because it was faster and they didn't have time to nail because they admitted to my wife several times they had no time to waste,they had to finish this job today, because they had to be on another job the following morning,and the boss was on vacation. The hallway has a 90o right turn. I requested they basket weave the turn. They told my wife that was a special installation, they didn't have the time, and they weren't doing that here! Unbeleivable! There are five or six places that I know of, they installed planks they had already cut off, no tongue, butted right up to groove of next plank end. This is totally unacceptable! They can't just cut these out and replace, but they seem to think they can. This is variable width,variable length plank floor, but somehow they managed to have continued H patterns across the den floor. The den flows into kitchen through a doorway. They managed to have 7"wide plank right centered in the doorway. To fit the H pattern piece into this threshold, they cut it half, then glued it back together. Now they want to grind,sand and stain this cut to look like a seem. That may be possible, but it isn't right. In den and kitchen I counted at least a dozen end joints that you can see the tongue. This is just to big of a hurry installing and to me is unacceptable. They want to stain these tongues so as to make them not so noticeable . I shouldn't have to accept this. I'm sure they wouldn't accept this in their home! My wife was watching them install, and she knows that only every other joint is glued. The owner assured my wife was seeing things, because his men would never do that! They are coming back 8/20/14 to try to fix there blunders. Here's my only plan. They are going to have to remove several planks to fix the cutoffs in the middle of the floor. If I see there are planks not glued, they are going to be asked to leave, and send their boss back! Actually the only way to fix this is to start over. Am I right or wrong?...See MoreHardwood flooring install a 48 day nightmare. Should we pay our bill?
Comments (13)I'm going to play devil's advocate here and also try to fill some holes in your story. This whole thing could have certainly been handled better, for both parties. It was an unfortunate mistake on their part, but would you rather they'd gotten it done faster with the wrong wood? Everyone makes mistakes. If I was faced with a potential 4 week delay without a stove I'd go to a used appliance store the first day, buy a cheap stove, bring it home, use it, then donate it later. In a 3 to 4 week period it's not unreasonable to think the furniture situation could have been remedied to make your lot more palatable. You could have prevailed on the floor man to set up your rooms and he would have likely complied. Now let me address the 48 days vs. 7 to 10 days. Where did the 7 to 10 day timeframe originate? It sounds implausible, at least the way I do floors. When the proper floor arrived, how soon was it installed? How long did it take to install? Did they start sanding and finishing right away? How many square feet of flooring was there to sand and finish? What type of finish was used. Answers to these questions will determine how long it really should have taken. Most of this is really pointless at this point because as the tired saying goes, it is what it is. From a retailer's perspective, if you didn't pay me, I'd lien your house. Once I liened your house (which takes my time and costs money) I'd be far less willing to provide any price concession. I would suggest you be proactive to make a settlement. The time you lost is water under the bridge but the floor finish is a real issue. Ask the retailer how much he would charge you to sand and finish the floor and suggest he deduct that amount from the bill. Tell him that in the future, you'd expect him to do the job for that amount of money, to keep him honest. In fact, make him give you a written estimate with no expiration date. I've done that in the past when something didn't turn out well and there was no time to re-do the job. Contact another reputable finisher for a quote so you can compare. Or get the other quote and deduct it from the invoice. PLEASE, PLEASE don't burden another finisher with a long tale of woe. While I might derive a little schadenfreude from hearing of the shortcomings of one of my rivals, I don't want to get the impression that a potential customer will be difficult to work for. Someone who tells me that a 7 day job took 48 days doesn't come across as reasonable when I know that it's not a 7 day job. Keep it short and simple....See More- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
- 12 years agolast modified: 9 years ago
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