Concerning Kohler quality, I have found (so far) that they seem to ship a lot of very flawed products, but are quite willing to replace them. I bought two Memoirs 2269 sinks and a Cimarron toilet and all were badly warped. The toilet tank lid had a banana shape - over 3/4 inch warp - and the sinks aren't even close to flat on the surface that meets the counter. If I shim up the back right corner so the front makes contact, I will have a gap to caulk of over 1/2 inch and the top will not even be close to parallel with the row of subway tiles behind the sink. Kohler customer service says they are sending me a return authorization for both sinks, but since they were a special order item I fear I may wait another 6 weeks for a replacement and then get another warped one. Doesn't anyone inspect these things before they're shipped? Gary

I guess my response is too late for the OP's information. However, I have replaced toilets in three houses. The first house had two BR's and the next two had three bathrooms. First house was our entry level house in the Los Angeles market; we installed two boring Kohlers that performed well and quietly and I never needed a plumber for anything. Our next move up house was a huge jump up in cost, it was almost double square footage but the premium in cost was mostly because it had an amazing ocean view and marina view and this even from the shower in the master bath. In this house we upgraded with Kohler's San Raphael in the master and guest bath and in the powder room, we splurged on the St. Martin (or San Martine?) an incredibly beautiful toilet with what we thought was a pretty high price tag of over $800, which was a lot for that time period (the early 90s) though not so much in these days of the $3000 "hatbox" toilet from Kohler. None of these toilets ever caused a problem, though our plumber who was the BEST, (JEFF of family-owned and run Argyll Plumbing, if you're reading this out there in Torrance CA. it is you to whom I refer as the BEST) warned us that we possibly could have problems with the high-end San Martine but these never developed, at least not while we still owned the home. Because of a precipitous move downward in the income and wealth index by a lot (thanks to very serious mistakes by physicians at the Jacksonville Fl. Mayo Clinic, mistakes that could and should have been caught and avoided, mistakes that served to end my husband's corporate and international business development career with its comfortable income and more important, true meaning in his life, while at the same time our savings got used up and our retirement funds were almost breathlessly depleted while we looked on, heads spinning, and as we are now, the proverbial unhappy campers, saddled with credit card debt run up in a few years time but that will take years if ever to pay off, and forced to be "re-educated" and to deal with new goals not of our making: like living on a fixed income that has little extra for not much of anything and maintaining a home that we'd rather not, since our goal at the time this all began had been to sell the house and return to the West Coast, our real home, but then this "merde" came our way and by God, did it ever hit the fan!) the Kohlers in our three bathrooms in our current home are more modest models, either the Kohler Highline or the pretty little Kohler Santa Rosa. These toilets got replaced a second time though because of the newly introduced comfort height toilet, this a great feature that hadn't been available in 1999 when we moved into the one-year-old home and immediately upgraded the cheapy contractor's grade toilets, and a feature that we would only come to fully appreciate later on (my husband has had both of his hips surgically replaced,plus one knee, so far) and now wouldn't give up for any reason. We are getting around to replacing the master bath's standard-height Santa Rosa and I've come to this dependable forum for help with our decision. Because decisions like this now take on amazing significance. So rather than replace a Santa Rosa with another Santa Rosa, even as pretty as they are, we are seriously considering the Kohler Persuade Curv. I love the look, its slender beauty and the ease of cleaning the look suggests. (I'm not getting any younger). But I hesitated and have for a while. It doesn't seem possible that Kohler could offer that great look (a smooth bowl that jumped forward into the 21st century, leaving behind the tired look that mimicked the pipes, the interior function) and do it at a price point that actually was possibly attainable by the majority of the toilet-needing masses, this from the company that shocked the world (well, I was shocked!) with the $3000 "hatbox" toilet. After many years of nothing but success with Kohler toilets now when we don't have the resources to reverse a bad decision, the wrong choice, after all I've read about the Persuade, I am stuck. Is going with the Kohler Persuade because of the beauty of the look, (and because I internet shopped and found a very very good price) while I bury my head in the sand as to any problems lurking down the road, problems I learned about also on the internet as I researched WHICH KOHLER TO BUY, is all this by definition telling me I'm in a new world here and to tread carefully with my few precious dollars?

I just finished a remodel and opted for a Toto Connect + with a Washlet 550e which is the most fully featured washlet available. I skimmed the specifications for the Neorest just now and had read about it more extensively when selecting my new toilets and I don't see any advantage to the Neorest versus my system which is significantly cheaper. The new modern Washlet seat is significantly less engorged looking than the older bulky models. The Connect+ means that there is no separate water conection so there is only the standard water line plus the electrical connection. I opted for a skirted one piece Toto toilet which has great flushing capabilities as well as the Sana-finish which is supposed to ward off cleaning problems. I have NEVER had any issues in terms of anything adhering to sides. This is probably helped because there is a pre-mist function which wets down the toilet when I approach it and the seat rises. My seat automatically rises and is heated although since I live in Los Angeles and a cold tush is not one of my issues, I don't use that feature. In terms of actual bidet functions, it seems to have the same capability as the Neorest with the ability to have a forward function with a wide wash for woman's configuration :-). My toilet was one of the more expensive and pretty much resembles a Neorest since it has very sleek sides although it is a comfort height which I am glad of - not sure how high a Neorest is. However the final cost for both together was probably closer to $1500 - it was suppled through my designer and even with her markup, the trade discounted price was significantly lower than even the lowest discounted internet prices. Since I suspect a washlet mechanism will break down before a toilet needs to be replaced, I am glad that I have the ability to just install a new washlet down the road. I was never going to get a $5000 toilet (even assuming that it would have been cheaper with a discount) and am curious as to what the actual advantage of the Neorest is in terms of either functionality or even coolness as opposed to the Toto. As to the Neorest versus the Veil, I don't really know except that a good friend with many bathrooms installed some Kohler toilets and some Toto toilets and said that she wound up replacing all of the Kohler toilets because the Toto models were much better - I assume in terms of clogging and flushing.

I tried to figure that out yesterday too. I think it's the Connect+ toilets, but the website only shows them WITH the washlets, not separately. The photos don't seem to show the hole at all, plus they've photoshopped the power cord and water line out entirely. They should be at the back left of the washlet seat. I don't know how it works in skirted models (or even if the hole is an option), but in the traditional ones the hole doesn't conceal the cords entirely, just lets them go straight down instead of arcing out around the outside of the toilet itself. Here's a photo of ours arcing around the outside with a Toto Aquia (must not have had a Connect+ version). You'd think you could at least get a shorter waterline, but it's pretty well hidden with our bathroom layout so I haven't worried about it. Until now anyway. :)