We have tried cleaning, replacing valves three times, and nothing has worked. We have 7stations. Number one stays on unless we shut off the main water line. We finally canceled it and hooked up an irrigation timer (that usually connects to a faucet.) We turn it on manually and the pipe jerks so we know it is working properly. When we turn it off, the pipe jerks so we know water is on and off but Number one is still running. We are at our wits end. Anyone out there who can give us an answer?????

clnewberry1 Trust me, I have gone through all this with a fine tooth comb and I have all your answers! I have an Intelliflow and it is great. I would not have laundry our of the basement without it. Why gamble? Washing machine hose leaks are the #2 home owner claim after refrigerator water lines. Sure you can manually shut off a valve yourself, humans forget, the Intelliflow never will. It takes just one time. Is that chance worth $150? Can you sense a leak on the floor when the washer is on? The Intelliflow can. It is the perfect solution to worrying about leaks. Think of NASA (in the old days) and "redundant backup systems." Regarding the drain, a trap will not work. Unless you want to somehow pour water in there every few weeks it will absolutely dry out and your house will smell when the sewer gas is no longer "trapped" by the water in the trap (this is what it traps!). :-) My brother has a drain in his 2nd floor laundry, but there is no trap. Instead it runs straight to the side of the house and the exit point has a little flip lid that will open if/when water comes down the pipe. This prevents bugs from getting in the house. However, with an Intelliflow or some other shut off valve (automatic) a drain is probably not needed, though of course coupled with an automatic valve would be the ultimate fail safe multi layered system in leak prevention redundancy!

"If you call their 800 number they have excellent customer/technical service. They'll also send most parts free of charge." Thanks annz, but as I said in my post, I called Moen's Hotline already. The young woman with whom I spoke, gave me the impression she would not have known a faucet if she tripped over one! But she is sending me a replacement cartridge and knob!

Couple hundred. Use a plumber.