Follow up: The Service Manager came and instantly knew what was wrong and had an order put in to install the wiring inside the house in the laundry room. The installers came back today and rerouted the wiring, patched the stucco and will have a subcontractor come out to paint the patches both inside and out. We like the Furnace & A/C unit we got made by Lennox. Thanks for your advise. We did try to tell the installers the day they were here to do otherwise but they did what they wanted, I also called the company twice without anyone calling me back while they installed...thus, I was stuck! Everything has worked out, however, and we are now satisfied.

Tigerdunes I received information today in the mail. I guess this is their way of saying we are done......This is what it says.... AHRI Certified Reference Number 3130605 Product: Split System: Air-Cooled Condensing Unit, Coil Alone Outdoor Unit Model Number: XC14-036-230-03 Indoor Unit Model Number: CR33-30/36+TDR+TXV Manufacturer Lennox Industries, Inc. Trade/Brand name: XC14 Series Manufacturer responsible for the rating of this system combination is Lennox Industries, Inc. Rated as follows in accordance with AHRI Standard 210/240-2008 for Unitary Air-Conditioning and Air-Source Heat Pump Equipment and subject to verification of rating accuracy by AHRI-sponsored, independent, third party testing: Cooling Capacity (Btuh): 33200 EER Rating (Cooing): 11.70 SEER Rating (Cooling): 13.70 Those are the only numbers they have given me. It is doing better since they replaced the thermostat. Apparently that was part of the problem. Something still doesn't feel right in the afternoons around 1 or 2pm til about 5pm. It's hard to explain even though the temp says 75 or 74 in here it feels like a temperature warmer then what it says. I'm not completely happy. I guess I will have to learn to live with it. Hind site is always 20/20. I think I could have gotten better for the money I paid. I have no qualms about having the return duct work redone. It was needed and I'm glad I did. I am concerned this winter when the weather is below freezing. Is it going to be able to be as good as my old system. I didn't worry about frozen pipes or anything. This one has me concerned. I never did find out what was recorded on the AC unit. I don't know if it showed the compressor running like it was suppose to, if the fan was running when the compressor wasn't or anything like that. It only records for 24 hours and they put it on 3 different times so they could compare the readings. Never received any feedback. I guess they didn't like my comment day before yesterday. I think I got stung big time. ............................................. Bobpratt That is when I notice a big difference is in the afternoon. I also have a very low attic (can't stand up in) and even though I have huge shade trees to the east and west of the house the sun does beat down on it. It is also the heat of the day. Would you elaborate more about holding the plastic bag to the intake vent. Are you saying if the coil is freezing up it won't suck it up? But it still sounds like it is running like it is suppose to be? ....................................... I'm not sure why all these dealers are pushing Lennox. Just my opinion.....There are better out there.

My experience lately has been that goodmans price has gone up but quality has stayed the same.... Can you buy one that doesn't have a leaking evap coil in the first 3 years? We made the mistake of putting a bunch them in 3 years ago because the warranty was so good. So far we are about 50/50 on the evaporator coil issue.

Tigerdunes: I attached a picture to better explain the situation. The intake PVC pipe is still in place and not detached. The screen inside of it keeps freezing over when downwind from the exhaust PVC pipe next to it. (top picture attached). It looks like the screen holes are too small, therefore collecting ice easier and/ or it needs to be angled down further (bottom left picture). The technician took a round already stamped piece of metal off of the side of the furnace. (bottom right picture) He said this will take air from the furnace room and keep the furnace running if/when the pipe freezes over again. Yes, thermostat is working with outside temp at 3F and holding inside temperature at the moment; but has taken 5+ hours to regain 13F inside. Thanks again.