Whirpool Duet washer HELP!!

16 years ago

Ok, I have several issues that I need help with. My laundry room is on the second floor- which I understand may be a big part of one of my issues. The vibration is HORRIBLE on this machine. When it spins it literally rattles the lighting fixtures on the bottom floor. The washer and dryer were left by the previous owners. They have them both on the pedestals and they have the washer sitting in sort of a plastic tub type thing. Could the combination of these things cause the vibration trouble.

Also, when I take the clothes out of the wash they smell nice and fresh but when they come out of the dryer they no longer have that fresh smell- what's the problem?

HELP!!

Featured Answer

hiker56

16 years ago

Take the machines off the pedestals!. We spent over a year with a new Whirlpool washer on a pedestal that vibrated terribly. It sits on a concrete slab so there was not floor vibrations. It was perfectly level with an even amount of weight on each leg. The washer was finally replaced with a brand new one that was put on the same pedestal. The vibration was less but was still too much. So the pedestal was taken off, the machine leveled, the legs adjusted so that there is about the same weight on each leg. Voila. Essentially no vibration. It is now a wonderful machine. We have to bend over a little more to load and unload it but we can put a counter top over the washer and dryer now that my SO can reach and use. Life is a trade-off.

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Comments (7)

applsalesman
16 years ago
What is the model number of the Duet?
asolo
16 years ago
Make sure the mating with the pedestal is secure and has even contact. Then make sure the feet are evenly weighted on the floor. Until this is accomplished, there's no sense in considering anything else. Anything close to level will be fine. Even weighting is the key. Once your sure of that, run a spin cycle empty. Should be dead-smooth. If it isn't, you've got machine trouble. If it is, run a regular full load and see what happens then. If you've still got the shakes and your machine is properly set up and evenly weighted, you'll have to look to the structure.
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asolo
16 years ago
"Life is a trade-off."

Sure is. Good advice about the pedestals, too. They certainly can complicate the situation. Nice when they work, though.
sportsmomma
Original Author
16 years ago
thanks for the suggestions. Hiker56, how do you remove the pedestals? I can't even use the drawer for the one under the washer because the whole thing sits in the tub/bin thingy. It's useless anyway! Plus I do a lot of scrubbing of baseball pants on top of the washer so lowering it would actually really help me!!
thebearsfamily
16 years ago
Don't you just unstack them?
When I looked at the pedestals at Lowe's they had feet so you could raise the feet so that the drawer would be high enough to open.
hiker56
16 years ago
sportsmomma, My pedestal was removed by the company I bought the washer from. They took it outside using a hand truck. Tipped it over on its back onto a dolly. Then took out the bolts that held the pedestal to the washer. Then took the legs from the pedestal and screwed them into the washer. Then put everything back. I was worried that something might be damaged by this operation and told them so. Whirlpool says to never move the washer after the shipping bolts have been removed. But we have had no problems with the washer - and the vibration is happily gone. I had been thinking of rigging up a block and tackle and a support frame and lifting up the washer a few inches so I could remove the bolts holding the pedestal to the washer, removing the pedestal, taking the legs off the pedestal and putting them on the washer. And then lowering the washer gently to the floor. If you have the equipment that may be the best way. If you don't then just be gentle when moving the washer and tipping it over and back.

Whirpool Duet washer HELP!!

hiker56

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applsalesman

asolo

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Whirpool Duet washer HELP!!

hiker56

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