Bosch Vision 800 Issues - Vibration / Dryer Clumping

13 years ago

Purchased a Vision 800 Series Washer/Dryer set about 2 weeks ago and are having a variety of issues. First is the vibration levels - on 1200 RPM spin the washer vibrates significantly. Have a dining room behind the laundry room and the Waterford crystal vibrates. Level is truly perfect - have a precision digital level and it shows 0.00 front to back and side to side. Floor is tile over concrete backer over joists. Checked the basement during high speed spin and you feel a slight vibration but the joists and subfloor do not move. Added crossbeam members but it didn't make a difference. Also this is our second machine as the first had significant vibration issues with the pump.

Purchased set of vibration pads from FRONT LOAD TOAD and they didn't really make that much of a difference. Stainless sink/faucet next to the machine even vibrate. Seems like the suspension system in this machine is inferior to that of others as it never self balances. You can see the drum during a spin cycle move back and forth, actually side to side which to me indicates its not balanced - if it were it rotate with out side to side/up down motion. Think the overall build quality is better than almost everything out there except for Miele - controls are solid and are metal.

Looked again this weekend and I've narrowed it down to two potention replacements - the Electrolux IQ Touch EIFL55 Steam and the Whirlpool Duet Steam. Saw both in action with water/towels and the vibration in both were almost nonexistent during max spin. Whirlpool build quality for the price however is pretty poor - lots of plastic on the controller. The Electrolux seems better but I'm concerned about the doors and pop out dispenser.

Any recommendations? Have time for a return - purchased it though Sears which are pretty decent on swaps/returns.

Bosch dryer is probably the worst - does not reverse only goes in one direction - so clothing will ball up and lump. The steam cycle is a joke. Heats up slightly then sprays a fine mist of water which dampens clothing but really never uniformly coats the clothing - also never seems to get that hot to create anything resembling steam. Never gets out any creasing or wrinkles.

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Comments (3)

larsi_gw
13 years ago
SO SORRY you are having laundry issues. TRUST ME...I know exactly what you are going through!

The dryer not reversing is my BIGGEST pet peeve. It is one of the MAIN reasons I returned to Miele (that and the robust build materials Miele uses are amazing!).

The Electrolux IQ dryer and the Whirpool Duet dryers DO NOT HAVE REVERSE TUMBLE!!! So, if this is an issue for you, switching to Electrloux or Whirpool will be NO improvment. The Electrolux Wave Touch does have "Perfect Tumble", but it only does reverse tumble the last 9 minutes or so during the load. And you must remember to scroll thru the option list, and activate Perfect Tumble. My Wave Touch dryer actually left clothes really fluffy, soft and virtually wrinkle free, BUT...towels and sheets ended up in a big ball. Since the Perfect Tumble only activates the last few minutes of the cycle, the sheets and towels go in one direction for 40+ minutes. By that time, everything is in a big ball. Yuck!!

I have never seen a Whirpool Duet washer in action, but I can tell you that the Electrolux is VERY quiet and smooth....even during the MAX 1350 RPM spin cycle. The Electrolux is probably the quietest wash machine I have ever seen/used/had!

The push to open/close doors on the Electrolux models are a nice feature, but within a week or 2, it already began to stick on my machine! Also, I like to leave the washer door ajar when the machine is not in use (to allow air movement, and to prevent mold and mildew)...the Electrolux does not allow this. Since the door is spring loaded for the push to open/close design, the door is either open or closed. This was VERY annoying, since our laundry room is not small, but not large either. We were constantly dealing with the damned door being in the way. We "solved" the problem by using a bungee cord...but it looked like hell, and really bugged me seeing a bungee cord holding the door open to a $1600 washing machine.

BE CAREFUL...Sears is NOT good or easy with trades/returns. We are in the middle of a big issue/fight with Sears and the Legal Dept. at American Express. AMEX is being great, but Sears is trying to charge us a 15% restock fee (About $600 in our case). The way Sears treated me, and the way they spoke to me...I will NEVER deal with Sears again. Never. Sad, since I always liked Sears! So if you plan on returning the items to Sears, I hope you used a good Credit Card, that will allow you to contest and fight the get the 15% re-stock fee removed. I now hate Sears. Horrible Customer Service!

I know a few Fisher and Paykel dryers have reverse tumble dryers as does the GE Profile (the one with that ugly, tear shaped door). The materials used on the GE Profile are hideous. Cheap, plastic and thin. I think you might need to look at Miele. TRUST ME though...get an Electric Dryer. Miele gas dryers are not very good!!!

Good Luck, and Let us know. :)
rosesark
13 years ago
I have the Electrolux Wave Touch washer and dryer. Haven't had any issues with the door on either. When drying sheets, i put a couple of towels in with them and have no problem with them balling up. Also my towels do not ball up either. I have read that if sheets seem to ball up in any washer, that adding a couple towels helps which it does on mine. I used Sears when i tried my first Samsung, which had to be returned because of a defect. The second one i got there had a problem. Not learning from it, i got a third one which was dammaged from delivery. I returned it for a full refund, with no re-stocking fee. I just didn't care for the sales person who was great at the sale, but was not as acomidating after the sale, but he lost his commission due to my returning. I had a worse experience with Best Buy, so i bought from Lowes this time, but am waiting 7-10 days. Happy Hunting!
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stim141
Original Author
13 years ago
Thanks for the replies. What kind of floors do you have your machines sitting on? I'm going today to look at the Miele in action at a local appliance showroom - they have it hooked up and you can run a load through it. Think its on concrete. I've seen it in person just not running. Its built like my Mercedes.

Saw the Whirlpool in action this weekend on pedestals and under max spin it had almost zero vibrations. Was on industrial carpet and concrete. Build quality was nothing special and the dryer only has a powdercoat drum not stainless - could be a problem with the steam cycle. Also saw the Electrolux - was also on a pedestal and was super quiet. Concerned about the doors (all of them) - but with an extended warranty I guess it doesn't matter.

Bosch Vision 800 Issues - Vibration / Dryer Clumping

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larsi_gw

rosesark

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Bosch Vision 800 Issues - Vibration / Dryer Clumping

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larsi_gw

rosesark

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