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intuitive_mom

Problems with KitchenAid Ensemble Washer

intuitive_mom
17 years ago

My KA Ensemble is less than a year old, and I would love to know if anyone else is experiencing these problems:

1. two parts of the front panel of the washer have cracked (I think due to high speed spin?). Luckily I took the extended warranty with Sears and they are replacing them, but what happens after 4 years?

2. I don't think the water temperature is correct. I did a cold wash and when I took the clothes out they were warm. Then I programmed a hot wash and opened it to add a garment, and the water was freezing. Checked the pipes and they are correctly connected.

Wondering if I have a lemon?

Thanks for any advice

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