Electrolux Washer & Dryer: Load Weight issue?
eieio8
11 years ago
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eieio8
11 years agoRelated Discussions
Loaded question: Good all around washer/dryer on the market today
Comments (27)I don't know much about different brands because most of my appliance purchases have been made at Sears. That has come to an abrupt end. The last two have needed service calls right away. My washer was one of them and I didn't know I was buying a washer that was "sort of" an HE. I have no control over the amount of water. I have learned to wash my large loads in the "bulky" cycle because the tub fills completely on both wash and rinse. My washer cleans on a low water cycle but doesn't rinse well AND I am not using to much soap. The jean will practically stand a lone when dry because there is soap left in them and they irritated my skin. I started using the 2nd rinse and they are soft again. While I was at Lowes a couple of days ago I checked out the washers. I did find a couple that allowed you to set the water level....See MoreElectrolux 50 Washer & Dryer: Does Yours Do This?
Comments (4)Alex, thanks so much for the advice! The small-load/more suds thing does make sense because the first 2 loads I did were a pair of queen sheets and I did not get the sudsing. But all the other loads were smaller and even though I cut down the amount of detergent it was apparantly still too much. We have fairly soft public water here (3 grains/gal). Looks like I'm going to have to get the contractor guy to reinforce the flooring from underneath. When I bought the house I asked the home inspector that very question (because the previous owners added the laundry area and so it's on framing rather than a slab) and he assured me that the framing was "perfectly adequate" (prev owners had a one-piece Kenmore washer-dryer in that space). I did tell him that I was planning to replace the existing unit with a stacked pair too. Now I'm wondering whether the failure of the dispenser cups to properly drain, might also be a function of the spin cycle being too wobbly.... Thanks for the link to the Samsung issue. I have a feeling mine might be also related to the flooring/swing possibility now, because it isn't only small items that get tossed to the front: sheets and heavy items like jeans do too. It's pretty amazing to watch: I can load the drum perfectly evenly front to back, turn on the dryer, and in less than a half dozen revolutions the whole load is tumbling right up against the door and the rear half of the drum is entirely empty of clothing! And remains so throughout the entire cycle. Sheets are a real pain because everything quickly balls up into one big cocoon. I did two queen sheets last night and had to stop and separate them three times during the cycle because one sheet was entirely encased in a cocoon formed by the other sheet's layers. The drum is level when it is stationary but now I'm wondering if (due to floor flexing) it may be tilting toward the front as soon as the rotation starts. I have not yet run the washer and dryer at the same time, by the way. This is my first experience with a stacked configuration and I'm definitely NOT a fan. The washer is too low and the dryer flirting with being too high. Before this, I've always had them side by side, on pedestals and on a slab foundation. But there is nowhere else in this house to put the W&D other than in this bumped-out recessed area....See MoreDeciding between LG 3700 washer /dryer or Electrolux 627
Comments (10)Oddly enough, I just got done helping a friend with the exact same choice. She wound up picking the LG WM3700. Here's what we came up with in making the decision. First thing is to understand that Consumer Reports's survey and the Yale Appliance Blog reports are measuring different things. CR's survey covers five years of ownership but excludes any problems or product failings which were covered by service agreements (i.e., it excludes anything covered by manufacturer warranties and/or extended warranties.) YA reports first year service calls on the brands of appliances that YA sold (i.e., it only covers warranty calls within the first year of ownership.) Also, YA reports all service calls for the type of product by brand. Some of the calls for a particular brand and product , say, Electrolux washing machines, will be be for breakdowns and some will be for customer problems (maybe not understanding how to operate the thing) and user errors (maybe overdosing on detergent.) It bears noting that YA's business model is to service what it sells. The service part is done under contract with the manufacturers. (These days, pretty much all appliance manufacturers contract out their warranty service.) The reason YA quit carrying Electrolux and Firgidiare washers was a combination of two things. One was the high rate of calls they were getting on the Electrolux full-size washers that they sold in 2016, 2017, and 2018. he rates of calls was a high 20% in 2016 (25% for products from Electrolux's subsidiary, Frigidaire) up to nearly 40% for the Electrolux and Frigidaire washers that YA sold in 2018. The other factor was Electrolux's meager reimbursements to the service contractors. YA seems to have concluded that the combination of high rates of service calls and low reimbursement payments from the company made it unprofitable for YA to sell Electrolux washing machines. As a complete aside, it is interesting that Yale found that Electrolux's compact front load models, EIFLS20Q and EFLS210, generated the fewest service calls for any brand or type of washer. So where does that leave the OP, Terri, in deciding between LG's WM3700 and Electrolux's EFLS627? My friend concluded that you get better odds with the LG over the Electrolux, so she chose the LG. Some other considerations factored into my friend's choice. Both LG and Electrolux have poor local reputations for warranty service and support. Beyond the warranty period, the LG looks easier to work on and is suitable for DIY work. (If you have not already seen the videos by Eugene Pallas/Lorain Furniture, he has several on the WM3700 and the 3770/4370 models where he make this point.) Also, in our area, the LG is carried by numbers of sellers including Lowe's. Lowe's provides free delivery and installation even to our rather rural location, which somewhat lowers the price bar. Lowe's does not carry Electrolux washers any more, and everybody who does will charge between $70 and $150 to deliver and install an EFLS527. Finally, we have a local expert appliance repair service guy who does post-warranty work on just about everything. He told my friend he favors working on LGs over the current Electrolux models. YMMV in your area....See MorePairing a top load washer with a front load dryer and pedestal?
Comments (34)I didn't think I had mold either until I pulled back the rubber gasket and took a look. Then what I found there and inside the detergent dispenser was beyond disgusting. I have always left the door open all the way since it was brand new. Now I also leave the detergent dispenser open and I still get mold. It's impossible to get the mold out of the gasket so I will need to get a new one for about $300. It's difficult to get your arm in the dispenser socket to clean as well. This washer/dryer I was told to be one of the best front loaders by 4 different mom and pop appliance stores (Electrolux) and I 've had 5 service calls in 5 years and my husband and I are empty nesters. My neighbor who got the Speed Queen at the same time as I got my FL has had NO service calls and she has 3 kids. I will not be replacing the gasket and instead will get a new Speed Queen top load washer and dryer. I don't need all this hassle. Photos attached....See Moreeieio8
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