You have also posted your question in the link below, best to wait for a response from them. Here is a link that might be useful: Printing&message

Please download Malwarebytes' Anti-Malware to your desktop click Here Double Click mbam-setup.exe to install the application. 1 Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. 2 If an update is found, it will download and install the latest version. 3 Once the program has loaded, select "Quick Scan", then click Scan 4 The scan may take some time to finish,so please be patient. 5 When the scan is complete, click OK, then Show Results to view the results. 6 Make sure that everything is checked, and click Remove Selected. 7 When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note) 8 The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM. 9 Copy&Paste the entire report in your next reply. Extra Note: If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately. This post was edited by zep516 on Wed, Feb 13, 13 at 16:44

yes the order is important, you want to start up in this order power up the modem let it get fully lit, power up the router let it get fully lit, then power up the main pc fully then any other computers. and the rule of thumb is to wait about 5 mins downtime, from what I understand that gives time for your ISP to refresh your IP. Anytime my power goes out I also make sure when it comes back to power up in that order also. glad you were able to get things going right again.

first thing always try going to tools internet options and clearing the cache, all temp internet files, offline content,etc. then if you have any browser extensions go in and uncheck the enable third party browse extensions. Shut down all instances of IE then re open it. Are you using IE6 or IE7? help> about IE to find version.