Thanks to everyone for your help! Grandms, I already had an external HD and all data backed up before I got the error message, but it does seem much better to clone the drive. Ravencajun.. thanks for the links. I have downloaded the imaging software and have cloned my defective HD to the external HD. With that done, I am now going to start searching for a new drive(no warranty). I do have another laptop (same model) that has problems with the motherboard. I was thinking of taking the hard drive from it, but it's just as old as the defective one. These two laptops were bought at the same time for my daughter and I when she went away to college(abt 2007). Good or bad idea, anyone? My daughter's HP was replaced by a Macbook Pro about 6 months ago and I will probably buy a new laptop for myself soon. I was hoping the HP would last until I could make up my mind whether to stick with PC or buy MAC. New drive or daughter's old drive? PC or MAC?Any input appreciated!! Thanks so much to all for your help.

If you have not already try running a Malwarebytes scan, make sure you can up-Date malwarebytes too Please download Malwarebytes' Anti-Malware to your desktop click Here Double Click mbam-setup.exe to install the application. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. If an update is found, it will download and install the latest version. Once the program has loaded, select "Quick Scan", then click Scan The scan may take some time to finish,so please be patient. When the scan is complete, click OK, then Show Results to view the results. Make sure that everything is checked, and click Remove Selected. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note) The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM. Copy&Paste the entire report in your next reply. Extra Note: If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

Thankis, PoohBear for answering. I have high speed access. I did reboot, and unplugged for a couple of minutes. It didn't seem to change anything. I have done a little more looking, and this is what I have found: I am recciving and sending emails ok. In OE,I went to tools, accounts and see that I have three accounts. They are Janet Type- mail Connection- any available mail.charter.net Type- mail Connection- LAN pop3 Type- mail(default) LAN The problem seems to be with the third account pop3. Under properties, servers for this account it simply says pop3 or smtp, instead of pop.charter.net, or smtp.charter.net like it says in the account Janet. My question, is it ok to delete the third account titled pop3? When I get the error message above, there is a box that flashes on the screen that indicates it is checking all three accounts, and the first two are ok. The screen flashes on so fast I had to close and open several times to read it. As you can tell,I am not very knowledgable about all this. Thanks, Janette

Hey Roc, I'm still using Miele Tabs--figured "if it aint broke, why fix it...?" I cut mine in half using Wusthoff kitchen shears--they slice through the tabs (and their wrappers) like the proverbial butter. LOL I cut a handful or so at once, and store the cut halves in a small deli container. If I'm running a particularly full/dirty load, I'll sometimes use two halves, or use one "large" half and add some of the powder that has collected at the bottom of the container to the dispenser. The last time I ordered the tabs, I got a great online deal on them, so got 2 or 3 pkgs. They last a long time since I cut the tabs in half and run the DW 4-5 days/wk on avg.