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rivkadr

Router problems - dropped connections

19 years ago

I'm not sure if anyone can help me with this, but I'm desperate. We bought a Linksys wireless router a few months ago -- our two regular computers are "hardwired" to it (i.e. they are not wireless), and my laptop is wireless. Fairly regularly, the connection would just...drop, for about 1 minute, and then restart (the connection for ALL computers, not just the laptop). The lights on the cable modem were fine, indicating that it was not the internet connection (and to confirm that, we directly connected the cable modem, i.e. bypassing the router, to one of the computers for a few days, and for that entire time period, we didn't lose the connection at all).

So we decided that it was a problem with the router (I did some searching around online, and saw that other people had the same problem with this brand and model of Linksys router), and bought a new one -- a DLink router. Much more expensive, and recommended to us by the Best Buy salesmen as being much more reliable, and the one that he used himself with no trouble.

We installed it with minimal difficulty...and we're right back where we were. We're dropping our connection every few hours for just a minute or two. It's sort of a big deal if you're playing online games, so we'd like to resolve this. Problem is, I don't even know what I should be looking for, or trying to fix. Can anyone here help me? Let me know what information you want as far as computers or router info.

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