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Can't get Windows Media Player 11 to load

18 years ago

When we try to setup WMP11, we get a message that says

"It was not possible to complete setup; WMP11 was not installed. Restart Windows and then run WMP setup again.

For more assistance, click Web help. We've tried restarting and reloading and just get the same thing. Then tried Web help and it says "You've encountered error message C00D2AFB while using WMP. Additional information is not currently available for this error. We have version 10, but every time we click on it, we have to run through the setup. Any suggestions?

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